Post on 05-Aug-2015
transcript
11 ways Synapse Mini with CRM can increase Profitability
(Enjay Synapse Mini is Epabx with CRM)
What is Synapse Mini ?(Enjay Synapse Mini is Epabx with CRM)
Single box which provides IPPBX with 4 analog lines (including GSM also)
Complete browser based CRM to manage your Sales, Marketing, Support, Team.
Integrated Support for SMS, Email, Telephony in one box.
No need of Internet Connection. It works Offline.
EPABX Features
Support 4 PSTN Lines (or GSM Lines). Supports standard GSM/PSTN Gateway 100 SIP/IP Extensions. (ATA Supported) Basic, Multilevel & programable IVR. Centralised Call Recording. Browser based UI for Easy management Prebuilt reports, can be customised and scheduled Website "Call Me Now" Live dashboard for monitoring calls. Block List for incoming / outgoing numbers All basic features of IPPBX like Call forwarding, conference, Music on Hold, Optional backup Module for Disaster recovery and high availability
CRM Features
Built on Robust SugarCRM platform Built in CRM cti Integration Capture leads from Website directly. Complete Customer database with Accounts, Contacts Modules Sales and marketing management Customer Support Management Team management using Tasks module Advanced customisable automated workflows Two Enjay Deduplication Addons Free Optional Tally and SMS pro integration Advanced Reporting tool with customisable and scheduled (email) reports Enjay CRM SMS Addon Free (integrate SMS with your CRM)
EPABX Features
Support 4 PSTN Lines (or GSM Lines). Supports standard GSM/PSTN Gateway 100 SIP/IP Extensions. (ATA Supported) Basic, Multilevel & programable IVR. Centralised Call Recording. Browser based UI for Easy management Prebuilt reports, can be customised and scheduled Website "Call Me Now" Live dashboard for monitoring calls. Block List for incoming / outgoing numbers All basic features of IPPBX like Call forwarding, conference, Music on Hold, Optional backup Module for Disaster recovery and high availability
CRM Features
Built on Robust SugarCRM platform Built in CRM cti Integration Capture leads from Website directly. Complete Customer database with Accounts, Contacts Modules Sales and marketing management Customer Support Management Team management using Tasks module Advanced customisable automated workflows Two Enjay Deduplication Addons Free Optional Tally and SMS pro integration Advanced Reporting tool with customisable and scheduled (email) reports Enjay CRM SMS Addon Free (integrate SMS with your CRM)
11 ways Synapse Mini with CRM can increase Profitability
(Enjay Synapse Mini is Epabx with CRM)
Lead Generation using Website.Connect your website “Enquiry form” with CRM
in 10 minutes
Talk to website VisitorsHave “Call Me Now” feature on your website “contact us page”
in 10 minutes
Never Loose EnquiryComplete leads & opportunity followup and management in a easy and effective way.
Optimise EffortsFunnel Management & Sales Planning.
Channelise your team’s efforts towards More Margins
Who is Customer ?A Complete detailed classification and analysis of Customers, area wise, Industry wise, Sales wise. .
Convert Cost to ProfitEvery Support case has a potential Opportunity.
आफत में ही अवसर है
Prevent Revenue Leakage / DelayGet timely alerts and notifications about renewals of
AMC and other contracts.
Know your Support Costs.Get detailed time and Cost Analysis for
each Visit, each Case, each AMC, each Client.
be Informed.Scheduled reports on your email, anywhere any time.
You remain in control, Always.
Ring Alarm before FireTime and pre-emptive escalations and alerts will warn
you before Customer gets angry.
Solve People PuzzleManage tasks given to team. Complete Efficiency
Analysis.
Coming Up.
Devices with More ports.
Devices with PRI
Rack Mountable Devices.