The Engaging Leader

Framework

Leadership Training

Aligned to the QPS Capability and

Leadership Framework

“Fantastic presentation! A must for leaders! Exceeded expectations!

Great for any leader in any organisation!”

Debra Campbell, Qld Police Academy

Research shows that 70%+ of employees are non engaged at work… the impact on performance is

significant.

Employee engagement may be the greatest challenge facing today’s managers!

Being the Boss is no Longer Good Enough…

Todays managers must become engaging leaders!

The 7 Steps to Becoming an Engaging Leader…

1. Lead With Purpose

Build team solidarity

Define a legacy

Fulfil the unique human need for meaning

2. Build Trust

Trust is a doing word!

Trust results from trustworthy behaviour

Individual – Team – Organisation

“All managers and supervisors should do this course. If you get

these skills right, the rest is easy.”

M. Kerl, Qld Transport

3. Know Your People

One size does not fit all!

Understand their personality and behavioural preferences

Communicate to your people in their best way

4. Communicate With Influence

Listening is the most powerful influence skill of all

Balance the consideration of listening with the courage to speak up

Get the assertive fit right

5. Take Action

It’s not what happens to you… it’s what you do about it that counts

Lead by example and focus on the goal

Recognise positive action and results

6. Build Team Performance

Establish accountability

Open up lines of communication

Adjust your leadership style to the needs of your follower

(again, one size does not fit all)

7. Think Creatively

Make time for exploration

Give yourself a fighting chance to develop new insights

Use non-linear note taking methods to think visually

“If you are serious about expanding your leadership qualities this course is

definitely worthwhile.”

Darryl Crees, Cairns Regional Council

About James McNamara

James teaches people how to get others to willingly follow!

Whether you are leading a team, facilitating change or managing difficult behaviour, James has the influence strategies you need.

Contact

We’d love to hear from you and chat about how we can help to develop the leadership

capability of your managers…

James McNamara

Founder – The Impact Factory

www.impactfactory.com.au

1300 790 150

james@impactfactory.com.au