Prepared & Presented by:Shabahat Noreen: 24838Rubab Afzal: 25028Tooba Bashir: 24101Bakhtawar Jabeen: 25181

CASE STUDY

INTRODUCTION:

FOUNDER: FOUNDER:

David Cook David Well

ESTABLISHED: ESTABLISHED:

1985 1997

COMPETITOR: COMPETITOR:

• Netflix • Amazon Prime

• Hasting Entertainment • HBO Go

• Movie Gallery • Vudu

TIMELINE ( 1985-2010 ) :

1985 :

Oct 19,1985

Opened first store

Aug 25,1986

Opened first franchise store in San Antonio.

Feb 1987 Blockbuster goes public.

1990 :

Early 1990's

Aquires U.K's Rivz Video.

1994 Viacom purchased 60% shares of Blockbuster.

TIMELINE ( 1985-2010 ) :

1995 :

1998 Netflix is established.

2000 :

Aug 14,2004

Blockbuster Online introduced.

2005 :

Jan 1,2005 Elimination of Late fees.

Nov 1,2006 Blockbuster Total Access introduced.

TIMELINE ( 1985-2010 ) :

2010 :

Sep 11,2010

Tom Casey (CFO) resigned, he was replace by Dennis McGill.

Sep 23,2010

Blockbuster faced bankruptcy by its massive of $ 1 billion debt and weak revenue.

TIMELINE ( 1985-2010 ) :

2010 :

Sep 11,2010

Tom Casey (CFO) resigned, he was replace by Dennis McGill.

Sep 23,2010

Blockbuster faced bankruptcy by its massive of $ 1 billion debt and weak revenue.

Mr. Keyes obviously is a big fan of the quantitative approach. How might Principles of scientific management be useful to Blockbuster?

Question# 1

Mr. Keyes: Fan Of Quantitative Approach.

It contributes towards manager’s decision making.Put the right person on the right job.

It improves production efficiently.

.How might knowledge of organizational behavior help the company’s frontline store supervisors manage their employees? Would Mr. Keyes and other top managers need to understand OB? Why or why not?

Question # 2

Working together to achieve the common objective

People Behave different from others.

Predictability of a manager

• For the betterment of company.• To keep the work force highly

efficient• To reach true potential• To work effectively in a

competitive environment.

Mr. Keyes & Managers need to understand OB:

Q3: Using exhibit 2-6 describe Blockbuster as a system. Inputs:

Based on information from Blockbuster’s Web site, what values does this company embrace that might be important for successful organizations in the twenty-first century?

Question # 4

Important Values for successful Organization

Facility to Employees

Facility to Customers

.What do you think Mr. Keyes quote (last sentence in last paragraph) is saying? Do you agree or dis-agree with his statement? Explain.

QUESTION# 5

Yes, I agree!

SUMMARY

REFERENCE :

• www.ehow.com/about_5042948_history-blockbuster.html

• en.wikipedia.org/wiki/Blockbuster_LLC

• http://www.billhalal.com/?p=295

• the-many-reasons-why-blockbuster-failed-courtesy-of-management-gurus