Casey Bland NSG 692 University of Southern Mississippi Summer 2010.

transcript

21st Century Leadership

Casey BlandNSG 692

University of Southern MississippiSummer 2010

Leadership in the 21st Century

Leadership: The art of getting someone else to do something you want done because he wants to do it.

Dwight D. Eisenhower

Leadership-Past to Present

Leadership in the PastAutocratic

-May use fear and intimidation tacticsOlderShareholder/Reward focusedUnilateral decision makingReactive

Power of the PastTop-downVerticalPosition oriented Hierarchal

Followers of the PastDecreased Knowledge/skill setDecreased access to knowledgeSlow to rise to power within organizationsFixed skill setReliant on leaders

Organizations of the PastProcess focusedFunction focusedStructured for leaders to maintain controlDivision of Labor by tasksProfit/Reward focusedOperations based on unlimited resources

Leaders of the 21st Century-Transformational/Transactional

-empower employees-Participative decision making-Age varies- Customer focused-Proactive

Leadership- Past to Present

21st Century PowerBottom-upHorizontalPerson orientedKnowledge-basedNetworks/Partnerships

21st Century FollowersIncreased knowledge/skill setIncreased access to knowledgeNo need to wait Variable skill setIndependent

Leadership-Past to Present21st Century Organizations

Outcomes focusedIncreased complexityStructured for quality outcomeTeam orientedCustomer focusedOperations based on limited resources

What Happened??The Technological Boom

-Computers

-Internet

-Wireless

What Happened??

Advances in CommunicationIncreased Connectivity

Increased Access to KnowledgeIncreased Power of the individual

What Happened??Change in Economy

Global Favors the Intangible Interlinked

Change in Organizations Increased competition Increased choice for the customer

Change in Organizational Structure New ways to lead

Leading in the 21st CenturyThe Healthcare Leader must realize that

Change is endlessInformation is more accessibleKnowledge is a utilityWireless technology

Leading in the 21st CenturyLeaders of the futureUnderstand the new economyUnderstand the new followerEffectively handle Change Effectively handle Conflict

Leading in the 21st CenturyThe New Economy

Global- economies are interlinked and connected

beyond bordersworkforceproducts/servicesincreased international competition

Leading in the 21st CenturyThe New Economy

Fueled by Innovation- new ways of doing something

- The new economy is driven by constant advances in technology -Endless organizational ideas -Perpetual possibilities for improvement

-Utilize internal innovation

Leading in the 21st CenturyThe New Follower

More knowledgeable increased access to knowledge more competent increased ability to critically think

Powerful Increased independence Less reliant on employer Increased sense of urgency to climb the career ladder

DiverseWorkforce is varied

Sex Age Disability Race/Ethnic Group

Leadership in the 21st CenturyChange

Continuous change is an inevitable part of the 21st century.

Yukl points out key points that are crucial for leaders to implement change within their organizations successfully.

Develop a Vision Involve key stakeholders Identify share values and ideals Identify strategic objectives with wide appeal Identify relevant elements in the old ideology Link the vision to follower competencies and prior

achievements Continually assess and refine the vision

Create a sense of urgencyClearly communicate benefits of the changeIdentify key peopleBuild a broad coalition to support the changeFill key positions with competent change agentsUse task forces to guide implementing the

changeEmpower competent people to help plan and

implement

Make dramatic, symbolic changes that affect the work

Prepare people by explaining how the change will affect them

Help people deal with any stress or difficulties that result

Monitor the progress of change and make necessary adjustments

Keep people informed about the progress of changeDemonstrate continued optimism and commitment to

the change

Leadership in the 21st CenturyConflict/Crisis Management

Managing conflict and crisis preparedness/management is an inevitable part of leadership.

Interest Based Conflict-situational-usually can be solved quickly-involves negotiations-leader acts as mediator

Identity-based Conflict-based on threats to one’s need for dignity, recognition, safety, control, purpose, and efficacy-deep-rooted-long lasting-most difficult to resolve-leader may act as facilitator

Crisis-an unstable or dangerous situation; a crucial stage or turning point in the course of something

Develop a crisis preparedness plan-the human factor-the structural factor-think outside of the box

“If your actions inspire others to dream more, learn more, do more and become more, you are a leader.”

-John Quincy Adams

Leadership in the 21st CenturyReferences

Bass, B. M. (2000). The Future of Leadership in Learning Organizations. Journal of Leadership & Organizational Studies September, vol. 7, 3 18-40.

Hesselbein, F. et al (1996) The leader of the future. San Francisco: Jossey-Bass.

Kelly, K. (1998). New Rules for the new economy. New York: Viking Press.

Porter-O’Grady, T., & Malloch, K. (2007). Quantum leadership: A resource for health care innovation (2nd ed.). Boston: Jones & Bartlett.

The RAND Corporation. (2004). Labor and Population. Retrieved from www.rand.org/pubs/monographs/2004/RAND_MG1G4.pdf

United States Department of Labor Bureau of Labor Statistics. (n.d.). Working in the 21st Century. Retrieved from http://www.bls.gov/opub/home.htm

Yukl, G. (2006). Leadership in organizations (6th ed.). Uppersaddle, NJ: Pearson/Prentice Hall

Casey Bland NSG 692 University of Southern Mississippi Summer 2010.

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