Caveat Emptor: academic software and user experience

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The role of programming in academic research is diverse, ranging from short experimental scripts to large-scale applications serving as a independent research outputs. Regardless of scale, user experience (UX) is often given a low priority. Researchers commonly develop software for themselves, and if it is released publicly, the code is provided “as is” with little thought given to the experience of the end user. Another scenario is the institutional “flagship project” involving software arising from years of development, with a proportionate user and developer community. In these cases basic details of user experience are also often neglected, and the assumption is made that other researcher-users will “make it work”. If software and its surrounding ecosystem do not provide good user experience, it will ultimately be less widely adopted and the productivity of users will be encumbered. This translates into less effective research with lower impact. In this talk I will discuss the state of the art in user experience design, and suggest ways in which the UX of academic software can be improved.

transcript

Thoughts on academic software & user experience...

Jamie Bullock

Caveat Emptor

Wednesday, 26 June 13

@jamiebullock

Wednesday, 26 June 13

Software for Musicians

Wednesday, 26 June 13

User Experience

Wednesday, 26 June 13

“User experience encompasses all aspects of the end-user's interaction

with the company, its services, and its products”

— Don Norman

Wednesday, 26 June 13

Wednesday, 26 June 13

Wednesday, 26 June 13

Wednesday, 26 June 13

Wednesday, 26 June 13

Wednesday, 26 June 13

Wednesday, 26 June 13

Wednesday, 26 June 13

Wednesday, 26 June 13

Two types of software...

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Wednesday, 26 June 13

Software for Other People

Wednesday, 26 June 13

Experiences for People

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Wednesday, 26 June 13

Wednesday, 26 June 13

No-one wants to use software

Wednesday, 26 June 13

What do users want?

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Wednesday, 26 June 13

Wednesday, 26 June 13

Wednesday, 26 June 13

Wednesday, 26 June 13

USER EXPERIENCE

Wednesday, 26 June 13

Wednesday, 26 June 13

I’m a researcher...

Wednesday, 26 June 13

Software mediates research

Wednesday, 26 June 13

Experience di!erentiates

research

Wednesday, 26 June 13

IMPACT

Wednesday, 26 June 13

Measuring experience

Wednesday, 26 June 13

Case Study

Wednesday, 26 June 13

Wednesday, 26 June 13

Wednesday, 26 June 13

Wednesday, 26 June 13

Wednesday, 26 June 13

Wednesday, 26 June 13

Wednesday, 26 June 13

Wednesday, 26 June 13

Wednesday, 26 June 13

Wednesday, 26 June 13

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Wednesday, 26 June 13

Wednesday, 26 June 13

Final thoughts...

Wednesday, 26 June 13

Thank You!

Wednesday, 26 June 13

CreditsUmbrella image by Dan Willis http://www.dswillis.com

Wednesday, 26 June 13

http://www.dswillis.com
http://www.dswillis.com

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