CHANGE

Presentation by,

Jyoti JosephKalpavalliKaushikKalyan ChakravarthyJyothi Prasad

CONTENTS

Change - Definition

Types of change

Change Process

Individual response to change

DEFINITION

Change management is an approach to shifting individuals, teams, and organizations from a current state to a desired future state.

TYPES OF CHANGE

Pro-active Change:

Proactive change involves actively attempting to make alterations to the work place and its practices. Companies that take a proactive approach to change are often trying to avoid a potential future threat or to capitalize on a potential future opportunity.

Example: Air Deccan

Reactive Change

A reactive change is one that occurs spontaneously. It is not created by a person's conscious decision.

Example: Satyam

CHANGE PROCESS

Lewin's Three Step Model

Social Psychologist Kurt Lewin developed a three-step model for implementing change based on the concept of force field analysis.

Force field analysis addresses the driving and resisting forces in a change situation. Driving forces must outweigh resisting forces in a situation if change is to occur. Thus, managers must be willing to advocate change strongly in order to overcome resistance from employees

STEPS OF CHANGE

-Unfreezing

-Change

-Refreezing

UNFREEZING

-This stage is to create the motivation to change.

-Individuals are encouraged to replace old behaviour and attitudes with those desired by management.

-Make the reasons for change obvious to the individual/organization to do this employees need to be become dissatisfied with the old way of doing things.

CHANGE

-Change involves learning. This change provides with new information. New behavioural models or new way of looking at things.

-The purpose is to help employees learn new concepts or points of view.

-Adaptation of New values , behaviours & attitudes.

REFREEZING

During this Phase, the old ideas are totally discarded and the new ideas are fully accepted. Individuals internalise the believes, feelings and behaviour learned in the changing phase .He practises and experiments with the new method of behaviour and sees that it effectively blends with his other behavioural attitudes.

INDIVIDUAL RESPONSE TO CHANGE

Habit-Comfort Zone

Security

Economic Factor

Fear of Unknown

Selective Information Processing

Undisclosed Reasons

Habit-comfortzone

security

Economic factor-Pay-productivity-Tie up-inability.

Selective informationProcessing.

Fear of the unknown

INDIVIDUAL

RESISTANCE

References:

Google

Wikipedia

Core Syllabus

thanQ