Change Management Process - RCRAInfo13 Change Management Module Obtain information about the Change...

transcript

Dan BakkEPA – Region 5

Office of Resource Conservation and Recovery

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Rene AndersonIdaho

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Debbie GoodwinEPA - Headquarters

Office of Resource Conservation and Recovery

Presentation OverviewPresentation Overview

Why revise?

Specific changes• Groups and members• Process itself

USITS and Change Management Module update

Why Revise?Why Revise?

Personnel losses/changes

Implementation glitches

Tasks accomplished

Communication challenges (User Community seemingly uninformed)

Specific ChangesSpecific Changes

Sections Removed

Sections Added

Sections Revised

Specific Changes Specific Changes ––Groups and MembersGroups and Members

Coordination Group (co-chairs and USITS SA)Expert GroupsTranslation GroupRCRAInfo TeamDesign TeamManagement BoardUser Community (RCRAInfo Leads)Group Member Selection Process

Specific Changes Specific Changes -- ProcessProcess

Streamline the process while more closely reflecting reality

Improve communication (addition of feedback loops)• Particularly between the different entities

involved as changes work their way through the process, but also so that the User Community is more aware and informed throughout the process

Initiating the Change Management Process• Process for Changes/Recommendations• Step-by-step Process (revised – feedback loops

added)

Process Artifacts (new)

Communication

Appendix B – Criteria to Consider and Document in Recommendations

USITS UpdateUSITS Update

There have been 3,685 USITS issues opened since USITS began

During 2009: 595 issues were opened and 627 were closed. Of the 627 which were closed, 68 were addressed by Change Management

Currently there are only 147 USITS open.• 44 issues are with the RCRAInfo Team• 63 are with Change Management• 40 are in V5 (11 from CMP and 29 others) which will be

closed once V5 is moved into production

USITS Update (cont.)USITS Update (cont.)

Some pointers for users entering USITS issue. Make sure you provide the following in your USITS issue and be specific:

URL for the screen you were on (url found In your browser)EPA ID you were usingExactly what you were doing (step-by-step)Exactly what happenedWhat is the exact error message

Change Management ModuleChange Management Module

Obtain information about the Change Management Process and view documentation

Find documents which were sent for National Review

Browse issues which were referred to Change Management and check their status and progress.

FutureFutureUser community review of the revised Change Management Process document will begin shortly after the conference

As the Change Management Expert Groups continue reviewing issues, expect to receive emails asking for your review and comment on issue

It is critical that you are involved in this process and provide your feedback to the expert group. Remember RCRAInfo is your system!

The RCRAInfo Team will be working on the 44 outstanding USITS issues which have not been assigned to Change Management

Questions?Questions?

ContactsContacts

Any Coordination Group Member

− Rene Anderson rene.anderson@deq.idaho.gov (208) 373-0210− Dan Bakk bakk.daniel@epa.gov (312) 886-4158− Verona Barnes verona_barnes@dnr.state.ga.us (404) 656-7802− Paula Canter paula.canter@epa.state.oh.us (614) 644-2923 − Debbie Goodwin goodwin.debbie@epa.gov (703) 308-7877− Lynn Hanifan hanifan.lynn@epa.gov (617) 918-1644− Lauren Jones jones.laurenw@epa.gov (202) 564-0389− Laura Lopez lopez.laura@epa.gov (703) 308-8482− Jan Martin martin.jan@epa.gov (404) 562-8593− David Meredith meredith.david@epa.gov (202) 564-4152− Jody Miller jomiller@tceq.state.tx.us (512) 239-0558− Ann Stephanos stephanos.ann@epa.gov (202) 564-4006

Change Management Process - RCRAInfo13 Change Management Module Obtain information about the Change...

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