Post on 14-Jun-2015
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The power of your most trusted IT admin everywhere, all the time
Mark PieningVP of Product Management & Marketing
July 22, 2010
Why Console Servers are Bleeding your Bottom Line
What we’ll cover
What happens when remote networks fail– Why software can’t solve the problem– Why local automation is the answer– Console Servers versus Automated Remote Management
Why ARM matters The economics of managing remote networks
– Defining your management resource mix– Tradeoffs between Risk and Cost
Who is adopting ARM– Example use cases
Conclusions and next steps
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What happens when networks fail
©2010 Uplogix, Inc. | uplogix.com
Remote Location or Datacenter
NOC
eHealth
Spectrum
Centralized SNMP-based NSM solutions provide rich diagnostic, fault management and reporting information…
… when the network is up and running.
NOC
eHealth
Spectrum
What happens when networks fail
©2010 Uplogix, Inc. | uplogix.com
Remote Location or Datacenter
NOC
eHealth
Spectrum
What happens when networks fail:Traditional Solutions
©2010 Uplogix, Inc. | uplogix.com
Remote Location or Datacenter
Console Server
UplogixControl Center
NOC
eHealth
Spectrum
What happens when networks fail:Faster, automated recovery with Uplogix
©2010 Uplogix, Inc. | uplogix.com
UplogixAppliance
Polling every30 seconds
Remote Location or Datacenter
Out-of-band modem
UplogixControl Center
NOC
eHealth
Spectrum
What happens when networks fail:Faster, automated recovery with Uplogix
©2010 Uplogix, Inc. | uplogix.com
UplogixAppliance
Polling every30 seconds
SummaryUplogix can detect, diagnose and remediate problems in real time, while integrating with your NSM tools to maintain NOC visibility 24x7.
Remote Location or Datacenter
Console Server vs. Uplogix ApplianceBoth connect to an array of attached devices
Benefits for Attached Devices
-------------------------------- Access via SSHv.2
EITHER DEVICE SITS HERE
Benefits for Attached Devices
-------------------------------- Access via SSHv.2 Continuous local monitoring Immediate detection of problems Local diagnosis and root cause Execution of recovery functions
Restore last known good config Force a reboot Confirm restoration
Push IOS upgrades Local and granular security and
authorization Full console logging of all activity
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Why Automation Matters: Reducing your Mean Time to Resolution & Mean Time to Innocence
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Why Automation Matters: Better Remote Troubleshooting and Monitoring
Current options impose a “management tax” on the network, plus leave data gaps when there is an
outage making troubleshooting more difficult
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SNMP & Syslogs
Time 0
During an outage
D1 D2 D3
D1: Data loss immediately preceding eventD2: Data loss during event
D3: Data loss following event
Periodic Polling
With Uplogix(console connection
every 30 sec) Local database, no blackouts, capture anything over CLI that the user wants to monitor
Data
Defining your resource mix at each site
Decisions are based on risk/return calculations
– Cost of downtime vs. the cost of providing uptime at an acceptable level
Inputs
– People: Onsite IT staff
– Access: Console servers, out-of-band connection
– Monitoring: Software for SNMP-based polling over the network
– Automation: Scripts run over the network or locally-deployed infrastructure management
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Defining your resource mix at each site
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Quantifying downtime example: Management & opportunity costs
Assumptions
1,000 sites
4 devices/site
2.0 “Real” tickets per device per year
667 tickets per month
Uplogix Rollout Cost
$1.5M hardware/maintenance
7.2 month payback period
13©2010 Uplogix, Inc. | uplogix.com
Site EConsole Server
and Human Effort
Router
WAN Acceleration
Switch
Other Device
Console Server
PDU
Site FWith UplogixAutomation
Router
WAN Acceleration
Switch
Other Device
Out-of-Band
PDU
UplogixAppliance
What you get with Automated Remote Management from Uplogix
Top Use Cases Secure Access
– Primary Path Failure– Integration with TACACS, RADIUS
Control and Recovery– Config change error– Lost network device startup config– Recovery from ROMmon mode– Mass configurations / Password / OS Changes
Enforcement and Compliance– Complete keystroke logging and access audit– Granular access restrictions
14©2010 Uplogix, Inc. | uplogix.com
IOS Upgrade Procedure for Access RoutersCisco Doc #49044
Before the upgrade:
Install a TFTP Server
Establish a Console Session with the Router
Router Boot Problems (ROMmon mode, boot mode)
Software Installation and Upgrade Procedures
Step 1: Select a Cisco IOS Software Image
Step 2: Download the Cisco IOS Software Image to the TFTP Server
Step 3: Identify the File System to Copy the Image
Step 4: Prepare for the Upgrade
Step 5: Verify that the TFTP Server has IP Connectivity to the Router
Step 6: Copy IOS Image to the Router
Step 7: Verify the Cisco IOS Image in the File System
Step 8: Verify the Configuration Register
Step 9: Verify the Boot Variable
Step 10: Save the Configuration and Reload the Router
Step 11: Verify the Cisco IOS Upgrade 15©2010 Uplogix, Inc. | uplogix.com
IOS Upgrade Procedure for Access Routerswith Uplogix
16©2010 Uplogix, Inc. | uplogix.com
Device Management
DriverCommands
PortFile System
Scheduler
Push OS
Controller
Heart Beat
Monitor
CLI Action
ControlCenter
Web Container
and Services
ConsolePort
EthernetPort
Uplogix compresses the 11 steps to 3, automating most of the work:
Step 1: Select a Cisco IOS Software Image.
Step 2: Download the Cisco IOS Software image to the Uplogix Control Center.
Step 3: Schedule the job.
Steps from Cisco that are automated:
Step 3: Identify the File System to Copy the Image
Step 4: Prepare for the Upgrade
Step 5: Verify that the TFTP Server has IP Connectivity to the Router
Step 6: Copy IOS Image to the Router
Step 7: Verify the Cisco IOS Image in the File System
Step 8: Verify the Configuration Register
Step 9: Verify the Boot Variable
Step 10: Save the Configuration and Reload the Router
Step 11: Verify the Cisco IOS Upgrade
1
2
3START
ServicesFTP
Server
TFTPServer
Uplogix Appliance
IOS Upgrade Procedure for Access Routerswith Uplogix
Benefits
The current process requires a console server:
1 Admin x 11 steps for 1 router IOS upgrade
With Uplogix:
1 Admin x 3 steps for 1 router IOS upgrade
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CCIE
=x
CCIE
=x
… or 1,000 routers
Who is Implementing Uplogix?
EnergyFinancial Services Satellite Healthcare
MSP &Outsourcing
Mfg. & Retail Education
Government & Defense
U T I L I T I E S
O I L & G A S
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You wouldn’t buy a rotary phone today,why buy a console server?
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There is no need for console servers and your blood, sweat and tears
You have to look at the options for each site and full costs
Use Automated Remote Management for:
– Increased network uptime
– Decreased support costs
– Secure access to remote gear
Next steps
1. Look over the white paper (we’ll send it to you today as a follow-up)
2. Check out our website
3. Schedule a Webex demo, then have us show our automation in your environment with a proof of concept
– Toll free: 877-857-7077
– EMEA: 44(0)207-193-2798
4. Deploy Uplogix at your top 10 toughest sites
5. Expand across other sites with confidence and achieve maximum impact
20©2010 Uplogix, Inc. | uplogix.com
The power of your most trusted IT admin everywhere, all the time
Mark PieningVP Product Mgmt & Marketing, Uplogixmpiening@uplogix.com | 512-857-7095
www.uplogix.com
Questions?
The Uplogix ARM PlatformYour most trusted IT admin everywhere, all the time
The Intelligence Behind ARM
RMOS | The Remote Management Operating System powers ARM appliances, automating hundreds of routine system maintenance, configuration, diagnosis and recovery operations
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Enterprise Scalability and Performance
Uplogix 3200 | Our flagship ARM appliance, available in 8-, 16-, 24-, or 32-port models, delivers advanced remote management capabilities for data centers, branch offices and remote locations on a robust and flexible platform
Compact and Affordable
Uplogix 430 | Comprehensive functionality in a fixed 4-port ARM appliance designed for enterprises needing to monitor, manage and control four or fewer devices and their power supply at any distributed location
Managing ARM Across the EnterpriseUplogix Control Center | The web-based, centralized point of control for all Uplogix ARM appliances and managed devices throughout your environment