Chapter 17Purchasing, corporate social responsibility and ethics

Program

Business principles and procurement Towards a sustainable society: about ‘People, Planet,

Profit’ Sustainable purchasing: The way to sustainable supply

chains Trust, business integrity and ethics

Business principles and procurement

Global sourcing is broadly developed Regulation regarding labor and environment often limited Consumers do not accept atrocities in the production How can purchasers contribute to sustainability? Companies draw up principles that form a context for

doing business Some principles are: respecting international law, fair

competing, integrity

Shell business principles

Our values Sustainable development and Responsibilities

o to shareholders o to customerso to employeeso To whom we do business witho to society

Principle 1: Economic Principle 2: Competition

Principle 3: Business integrity Principle 4: Political activities Principle 5: Health, safety, security

and the environment Principle 6: Local communities Principle 7: Communication and

engagement Principle 8: Compliance Living by our principles

www.shell.com

Sustainability: ‘People, Planet, Profit’

Sustainability - Corporate Social Responsibility Finding solutions without harming the needs of future

generations Focus from shareholder to stakeholders:

People: Labor circumstances Planet: Usage of natural resources Profit: Financial development

Weigh decisions based on these three criteria

Ethical responsibilitiesBe ethical

Legal responsibilitiesObey the law

Economic responsibilitiesBe profitable

Philanthropic responsibilitiesBe a good corporate citizen

Carroll’s Pyramid of corporate social Responsibility

Carroll, 1991

Sustainable Purchasing

Suppliers form an important source of competitive ability Suppliers also form risks considering sustainability Companies like Philips are busy considering these

issues Developing a standard Self-assessment and audit Plan of action with corrective measures Suppliers are willing to cooperate

Continuing this approach from first tier to second tier suppliers is still a long way to go

Self assessment supplier sustainabilityAnswer options

Score on Performance/Implementation

yes/no/NA 1: Failures do exist ; Implementation: beginner stage / just started 2: Failures potentially exist; Implementation: work in progress, > 50% completed3: Failures do not exist; Fully Implemented

9.1 GENERAL9.1.1 Has the top management of your company laid down and signed-off

policies covering at least Environment, Health and Safety, Child Labour, Forced Labour, Discrimination, Compensation and Work Hours and which are in compliance with all applicable local laws and regulations?

   

9.1.2 Does your company make sure that these policies are communicated to and understood by every employee ?

   

9.1.3 Does your company make sure in a structural way that these rules are known and respected by its own supply base and subcontractors.

  

 

9.2 Environment 

Does your company have an environmental strategy/policy in place?  

9.2.1 Is your company ISO 14001 certified?      If no, does your company have an Environmental Management System

equivalent to ISO 14001?   

9.2.3 Does your company produce an annual environmental report and is a copy provided to their customers?

  Does your company currently do business with a Philips Product Division?If yes, does your company fully comply with the environmental banned and relevant substance lists appropriate to the Philips Product Division you supply?

  Does your company consider reduction of environmental impact during the product creation process ?

www.philips.com

Self assessment supplier sustainabilityAnswer options

Score on Performance/Implementation

yes/no/NA 1: Failures do exist ; Implementation: beginner stage / just started 2: Failures potentially exist; Implementation: work in progress, > 50% completed3: Failures do not exist; Fully Implemented

9.3 HEALTH AND SAFETY9.3.1. Is there a written safety and health policy available signed-off by Top

Management and communicated, in which is laid down how to protect the health and safety of the employees and contract labour and minimize any adverse effect on the environment?

   

9.3.2 Does your company provide appropriate training to ensure that employees and managers are aware of their own responsibility for the health and safety of themselves and others and that they have adequate competence on occupational health, safety and environmental matters?

   

9.3.4 Is a fire prevention system in place that is compliant with local applicable regulations and company insurance clauses. Does the system cover the whole company and its annexes, tested and is in perfect working conditions.

   

9.4 CHILD LABOUR

9.4.1 Are written policies and procedures in place to prevent the use of child labour and to implement programs and procedures to the transition of any child found to be performing child labour?

   

9.4.2 Does the youngest age of workers comply with legal requirements and according to convention 138 of the International Labour organization?

   

9.5 FORCED LABOUR

9.5.1 Are written policies and procedures in place to prevent forced and compulsory labour and are these in compliance with applicable legal requirements?

   

www.philips.com

Self assessment supplier sustainabilityAnswer options

Score on Performance/Implementation

yes/no/NA 1: Failures do exist ; Implementation: beginner stage / just started 2: Failures potentially exist; Implementation: work in progress, > 50% completed3: Failures do not exist; Fully Implemented

9.5.3 Is voluntary presence of employees fully respected and not forced in any way and at any moment against their own will ?

9.6 COLLECTIVE BARGAINING AND RIGHT TO ORGANIZE

9.6.1 Does your company respects the right of all personnel to form and join trade unions of their choice and to bargain collectively in accordance with ILO C98?

   

9.6.2 Does your company acknowledge unions in discussions of labour conditions?

 

 9.6.3 Does your company, in those situations in which the right to freedom of

association and collective bargaining are restricted under law, facilitate the development of parallel means of independent and free association and bargaining for all personnel?

   

 

9.7 DISCRIMINATION

9.7.1 Are written policies and procedures in place to ensure equal opportunities or eliminate/ avoid discrimination? (e.g. gender, race, religion, ethnic minority, sexual orientation, disability)

   

9.7.2 Does your company make sure that each employee receives and understands all applicable rules with respect to non-discrimination ? 　Such as: race, color, sex, age, language, religion, political or other opinion national or social origin, property, birth or other status.

   

www.philips.com

Trust, integrity and ethics

As companies become more dependent on each other, trust becomes more important. In a research project by the Centre of Advanced Purchasing Studies

(CAPS) it was found that real partnerships among the over 300 companies that were investigated were less than 1% of the total number of supplier relationships.

Purchasing is sensitive for ethical issues through contacts with suppliers

Code of conduct Increasing importance because of e-auctions NEVI’s code of conduct

Building trust in supplier relations

Business integrity/ organization behavior

Skills and competence/knowledge

and management

Principles/ethics

Trustworthiness

Creativity

competence

Leadership

Trust

Supply chain excellence

Conclusions

Corporate social responsibility (CSR) clearly has increased in importance during the past years.

Since suppliers are an important part of the company's value chain today, supplier relationships have become an important focus area of sustainability programs.

The basic idea behind CSR is to meet the needs of current generations without sacrificing the resources for future generations