CIPC Service Access

transcript

CIPC Service Access

Presenter: Magda Swemmer

Promotion of education & awareness

Registration & Maintenance of

Company(s), Co-ops, & IP rights (Trade Marks, Patents,

Copyright & Designs)

Disclosure of Information on registers

Enforcement of legislation

Main Functions

CIPC Main Functions

CIPC Access Channels

• Website: www.cipc.co.za

• Self Service Terminals (SSTs)

• Collaboration Partners

• Call Centre: 086 100 2472

• Enquiry System on CIPC website

• A new alternative: *120*2472#

CIPC Website Homepage

CIPC Access Information

CIPC Website Homepage

CIPC Banking details

The Customer Code is used as the deposit reference when

payment of fees is done to CIPC. If not used correctly, the

deposited money will not reflect against the customer code.

The banking details can be found on the Homepage.

Step by Step Guides

Step by step guides

Reset Password

(resetpassword@cipc.co.za)

Step by Step by Guides

Click on the

relevant guide to

view step by step

via print screens

how to transact

Links – Top Menu Home Page

About:

Our Functions

Turnaround Times

Structure

Access to CIPC Services

Strategic Priorities

Legislation:

Regulations

Judgements

Guidelines and Practice

Gazettes

Publications:

Annual Reports

Media Releases

Brochures

FAQ’s

Contact Us:

Enquiries

Contact and Address Details

Banking Details

Directions

Enquiries:

Click here to access the

enquiry system

Access:

CIPC Self Service Centres

and Partner Sites

USSD *120*321#

Information Guides

Email addresses for

submitting applications

Company Forms and Fees

Close Corporation Forms

and Fees

IP Fees

Disclosure Forms and Fees

Links – Top Menu Home Page

Paper Based Disclosure

Copies of

documents

Electronic Disclosure

Certificates and

Disclosures

Certificates & Disclosures

Self Service Terminals

Offices

sCape Town Pretoria Johannesburg

NBS Building

1st Floor, Waldorf

Arcade

80 St Georges Mall

Cape Town

Shop L309

Level 3

Sunnypark Shopping

Centre

cnr Steve Biko &

Robert Sobukwe str

Sunnyside

Shop 205

Level 200

150 Commissioner str

Carlton Centre

Johannesburg

Self Service Terminals (SSTs)

• Customer must be verified for every transaction

• Only South African citizens

• No documents required

• Can file without money and pay after the transaction

• Transaction will only be processed after money has

been received

• Make sure contact details are correct (email and

cellphone number)

Services Available

• Customer registration

• Password reset

• Name Reservation

• Company registration with or without name

reservation (maximum of three directors, and all

directors need to be present for Department of

Home Affairs (DHA) fingerprint verification). This

service is only available for South African citizens.

• Annual Returns

SST Services (Cont.)

• Registration of Broad-Based Black Economic

Empowerment (B-BBEE) certification for Exempted

Micro Enterprises as part of company registration

process or renewal of annual returns.

• Company and Close Corporation address changes

• Company and Close Corporation financial year end

changes

• Electronic disclosure certificates

B-BBEE Certificates

• Currently, only available at SST as part of company

registration or annual return filing

• Affidavit instead of B-BBEEE Certificates:

< R10 million (template of affidavit available on CIPC

website)

BEE Affidavit

CIPC E-Services

The following CIPC services is available via e-filing.

Customers are encouraged to make use of this method

of filing:

• Register as a customer

• Name reservations and defensive name reservations

• Register a private company with a standard

Memorandum of Incorporation

• File annual returns

• Company director changes

CIPC E-Services (cont.)

• Close corporation amendments

• Company and close corporation financial year end

changes

• Company and close corporation address changes

• Certificates and disclosures

• Auditors, secretaries and accounting officers

• Track the status of your transaction

CIPC E-Services (cont.)

Enterprise Enquiry

• Shows basic enterprise information, including status

• Detailed information on Disclosures (Free or Paid)

Transaction Status

o Company Registration

o Director Changes

o Member Amendments

o Name Reservations

Service Turnaround times

• Available under About/Service Turnaround Times on

Website

• Name reservations: 5 working days from the date of tracking an application

• Private company registration via e-services: 3 working days from receipt of the supporting documents

• Manual company registrations: 25 working days from the date of tracking an application

• Memorandum of Incorporation changes/special resolutions: 25 working days from the date of tracking an

application

• Changes in company director details – electronic: 5 working days from the date of receipt of the correct

documents sent to the correct email address complying with the email requirements

• Changes in company director details 30 days from the date of tracking and indexing

• Changes in CC membership – electronic: 5 working days from the date of receipt of the correct

documents sent to the correct email address complying with the email requirements

• Changes in CC membership details – manual: 30 days from the date of tracking and indexing

USSD *120*2472#

CIPC is introducing USSD enquiry services to make the lives of customers easier

Dial *120*2472# or *120*CIPC# You can check:•Name Reservation Application Status•Company registration Application Status •Customer Account Balance•Financial Year-end•CIPC Banking details•Reset Password* (Need to have logged onto e-services

to create security question)

•Annual return due dateNB: Customer code and tracking number must

correlate

Enquiries

• Enquiries logged on the website www.cipc.co.za.

• Click on on the homepage

• Sign in with your username and password.

• Select the relevant category.

• A Ticket Number will be generated.

Enquiries (cont.)

Use your CIPC customer code and password

to log in

Troubleshoot: If you experience problems

signing in in, send an email to Zimazile

Silunde (zsilunde@sword-sa.com) or to

Freddie Harlis (fharlis@sword-sa.com) with

your customer code as reference

Query Resolution System

QUESTIONS?

Thank you

CIPC Service Access

Documents