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Copyright © 2013 Capgemini Consulting. All rights reserved.
Cloud Watch on HCM Summary Version CC India, Research
October 2013
Copyright © 2013 Capgemini Consulting. All rights reserved.
Contents
Objective and approach
Sneak Peek at HCM Cloud
Market
HCM Cloud Solution
Footprint
Contact Details
2
Copyright © 2013 Capgemini Consulting. All rights reserved.
Objectives, Approach and Context
Provide a single source of information on leading HR solution providers across the globe
Identify leading players across HRM SaaS functionalities
The study uses publicly available information sources:
– Company websites
– Text line searches
– Industry reports
– Analysts reports
Cloud computing is the availability of hardware, software and data via the internet and it represents the network of connected computers
Software as a service (SaaS) is one of the service models offered in cloud computing along with Infrastructure as a service (IaaS), Platform as a service (PaaS) and Network as a service (NaaS)
SaaS is a growing phenomenon in the market and has made a successful penetration into mainstream Enterprise IT
Earlier, licensed on-premise software was the dominant deployment model in production, but with time, on premise vendors have also begun to offer SaaS based solutions
Coupled with the buy side objective of reducing the cost of ownership, the SaaS revolution is bound for exclusive growth across all forms of a business
Globally, Capgemini Consulting helps many of its clients on the use of Software as a Service solutions, and this document intends to provide a single source of truth about HR SaaS solutions currently available in the market, with a focus on the European market
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Version Status
Final
Authors
CC India, Research services
Delivered in
Q3, 2013
Objectives and Approach Context
Copyright © 2013 Capgemini Consulting. All rights reserved.
Contents
Objective and approach
Sneak Peek at HCM Cloud
Market
HCM Cloud Solution
Footprint
Contact Details
4
Copyright © 2013 Capgemini Consulting. All rights reserved.
A sneak peek at HCM Cloud Market(1/2)
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October, Q3, 2013
Oracle has enhanced its best-in-class cloud HR software Oracle HCM Cloud to provide mobility benefits with Oracle Fusion Tap >> Read More
Workday introduced Workday day Big Data Analytics for HR and Finance >> Read More
SumTotal and Skillsoft introduced industry’s first intelligent talent solution that allows customers to deliver in-context learning and talent content to employees >> Read More
Lumesse launched Mobile Talent Management to support generation mobile >> Read More
VENDOR CORNER
Workday partners with Capgemini as one of its service partners help Workday customers deploy and integrate Workday enterprise applications >> Read More
Peoplefluent extends its social recruiting capabilities through expanded partnership with SmartPost >> Read More
Kronos acquired TimeLink to extend its leadership in workforce management, particularly in the enterprise segment >> Read More
SilkRoad partnered with Recruit.net as its latest free job distribution partner >> Read More
NorthgateArinso partnered with Selex ES, AgustaWestland and Finmeccanica UK for a HRO and integrated HRP solution >> Read More
PARTNERSHIPS, ALLIANCES AND M&AS
Copyright © 2013 Capgemini Consulting. All rights reserved.
A sneak peek at HCM Cloud Market(2/2)
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October, Q3, 2013
Successfactors was named as a leader for the fifth consecutive year in the IDC MarketScape Worldwide Integrated Talent Management report >> Read More
Peoplefluent Social Collaboration was the winner of Ventana Research “Technology Innovation Award for Business Collaboration” >> Read More
SumTotal Learn was awarded the Best Enterprise Learning System and SumTotal Work as the Best HR solution at the Best of Elearning! Awards >> Read More
ADP was named a leader in Multi-Process HR Outsourcing as well as Star Performer >> Read More
ANALYSTS SPEAK
SuccessConnect 2013, organised by SuccessFactors to be held on 9th-11th October, 2013 in Las Vegas, Nevada >> Read More
HR Technology Conference & Expo 2013 will be held on 7th-9th October , 2013 in Las Vegas, Nevada >> Read More
HR Tech Europe 2013, Europe’s leading conference and networking event for Business, HR and IT Leadership will be held in Amsterdam from 24th -25th October, 2013 >> Read More
Global HR Leadership Summit to be held on 21st- 23rd October, 2013 in the Ritz-Carlton, Denver >> Read More
“Plan, Implement, and Integrate SuccessFactors” is organized by Success factors on 4th – 6th December in
Copenhagen, Denmark >> Read More
EVENTS
Copyright © 2013 Capgemini Consulting. All rights reserved.
Contents
Objective and approach
Sneak Peek at HCM Cloud
Market
HCM Cloud Solution
Footprint
Contact Details
7
Copyright © 2013 Capgemini Consulting. All rights reserved.
HCM SaaS solutions can be categorised into Core HR, Workforce, Talent, Learning, Recruitment Management and Compensation & Benefits
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HCM Cloud Solution Footprint
Learning Management
HCM Solutions (Cloud & Mobile)
Core HR
Workforce Management
Talent Management
Compensation & Benefits
Recruitment management
Employee Records Payroll Benefit
Administration and Enrolment
Salary and wage structure
Jobs and positions Employee
Engagement Compliance
Organisational structures
Time reporting Workforce
scheduling and assignments
Attendance Productivity Analysis
Paid Time Off Labor Cost
Distribution
Absence Management
Employee Performance
Goal Management
Career Planning
Competency Management
Succession Planning
Talent Review
Retention Management
Leadership Development
Learning Course Administration
Content Management
Mobile Learning
Mentoring Collaboration Social and Informal
Learning Professional Certification
Bonus Programs
Commissions
Stock and Long Term Incentives
Employee Recognition
Base Salary Administration
Wellness
Retirement and Savings
Market Pricing and Equity
(Strategic) Workforce Planning
Requisitions
Sourcing and Social Recruitment
Candidate Engagement
Applicant Evaluation
Diversity & Compliance
Onboarding
Source: Embrace Future Trends To Deliver HRM Business Impact, Forrester 2012; CC India Analysis
Copyright © 2013 Capgemini Consulting. All rights reserved.
HCM Solutions (Cloud & Mobile)
Core HR
Organizations tend to integrate social networking activities to leverage Core HR data activities to drive best-in-class business results
Core HR Solutions
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Core HR
Vendor Landscape
“Licensed on-premise software remains the dominant deployment model in production with SaaS based solutions contributing only 18% of Core HR segment’s revenues1”
Description Vendor Example
Integrating social media into core HR activities boosts collaboration
Using HR software that embeds social media into daily activities and processes that encourage employees in all work locations to communicate and collaborate in real-time and via mobile app too
Infor’s HCM app fosters collaboration by displaying social networking activities and documents from within the people tracking software
Focus on full technology integration
Companies need to move away from information silos to unified Core HR systems
Solutions must centralize the HR management throughout the life cycle of employees
SuccessFactors ‘Employee Central’ enables global HR teams to focus on creating strategic value for the business by streamlining processes and providing access to information that supports faster decision-making
Tren
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Completeness / Strength of the
offering;
Employee Records Payroll Benefit
Administration and Enrolment
Salary and wage structure
Jobs and positions Employee
Engagement Compliance
Organisational structures
Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions) Source: Embrace Future Trends To Deliver HRM Business Impact, Forrester 2012; The Forrester Wave™: Human Resource Management Systems, Q1 2012; CC India Analysis; HRM Solutions: Traditional Models clash With
Next-GenerationProcesses And Technology; Forrester 2012; www.workforce.com; http://successfactors-corehr.com/
Copyright © 2013 Capgemini Consulting. All rights reserved.
WFM consolidation will continue to occur in the vendor/provider market through partnerships and acquisitions across the industries
Workforce Management Solutions
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HCM Solutions (Cloud & Mobile)
Workforce Management
Time reporting
Workforce scheduling and assignments
Attendance
Productivity Analysis
Paid Time Off
Labor Cost Distribution
Absence Management
Workforce Management
“SaaS adoption has slowly started to evolve, as the leading vendors have now begun to offer both on-premise and SaaS solutions”
Vendor Landscape
Vendor Landscape Completeness / Strength of the
offering;
Note: 1 CAGR refers to Compound Annual Growth Rate Source: Embrace Future Trends To Deliver HRM Business Impact, Forrester 2012; CC India Analysis; Factiva ; Cisco Systems, 2012
Description Vendor Example
Strong demand for Mobile Workforce Management (WFM)
Mobile WFM helps increase employee responsiveness and decision-making speed
Increase in demand to enable employees to work when mobile
Kronos licensed WFM solutions to more than 250,000 employees across a wide variety of industries
Expansion of applications through acquisitions
Expanding application breadth through organic development and acquisition, with increasing vertical industry focus
Consolidation will continue in the vendor market
Kronos acquisition of healthcare WFM provider API Healthcare Corporation
RedPrairie acquired all-commerce solutions provider Escalate Retail
Tren
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Copyright © 2013 Capgemini Consulting. All rights reserved.
Need to provide integrated talent management solutions and enhanced charting and visualization are the key trends in talent management
Talent Management Solutions
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HCM Solutions (Cloud & Mobile) Talent
Management
Employee Performance
Goal Management Career Planning
Competency Management
Succession Planning Talent Review Retention
Management
Talent Management
“58% of the products revenues from Talent Management solutions are via SaaS based solutions”
Vendor Landscape
Completeness / Strength of the
offering;
Description Vendor Example
Talent Management systems market is rapidly integrating through vendor consolidation
Most users are now looking for a toolset which integrates talent management, core HR and payroll
No vendor has a perfect solution yet but all leading players are moving towards providing an integrated talent management solution
Oracle Fusion HCM), SAP (Employee Central and SuccessFactors) are essentially there now (with many little integration issues to complete), ADP and SilkRoad are each well along with a fully integrated system
Enhancing charts and visualization capabilities
Talent management vendors will continue to enhance charting and visualization capabilities in their product
Workday's faceted search integration with n-Box and ‘active’ organization charts in multiple vendor offerings
Tren
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Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions) Source: Embrace Future Trends To Deliver HRM Business Impact, Forrester 2012; Recruitment Aligns With Talent Management, Forrester, 2011; HRM Solutions: Traditional Models clash With
Next-GenerationProcesses And Technology; Forrester; Hype cycle for HCM software, Jul 2013; Forbes.com; CC India Analysis;
Copyright © 2013 Capgemini Consulting. All rights reserved.
Over time, there have been rising need for customization in learning management to adapt to the end users’ preferences
Learning Management Solutions
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Learning Management
HCM Solutions (Cloud & Mobile)
Leadership Development
Learning Course Administration
Content Management
Collaboration Social and Informal
Learning Professional Certification
Mobile Learning
Mentoring
Learning Management
“In Learning Management, the SaaS model currently accounts for 45% of its product revenues”
Vendor Landscape
Completeness / Strength of the
offering;
Description Vendor Example
Need for Personal Learning Environment (PLE)
An interface that can be manipulated to meet end-user’s needs and preferences
Know learners’ interests and gaps in knowledge and skills and proactively suggest new information courses
Saba provides Personalized Learning Experience through
Domain-specific portals - Access related companies and organizations within each vertical
Highly configurable user interface and user-defined graphical navigation
Gamification in Workplace Learning
Global game-based learning market reached $1.2 billion in 2011. and is estimated to more than double to $2.5 billion by 2015
Peoplefluent released its Workforce Explorer iPad app which includes a first of its kind gamification functionality, called “Workforce Explorer Challenge
Tren
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Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions) Source: Embrace Future Trends To Deliver HRM Business Impact, Gartner 2012; Peoplefluent website; Saba website; Bersin blog; CC India Analysis
Copyright © 2013 Capgemini Consulting. All rights reserved.
Recruiting technology is now gravitating toward customer relationship marketing focusing on candidate experience and identifying the right candidate from the entire pool
Recruitment Management Solutions
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HCM Solutions (Cloud & Mobile) Recruitment
management
(Strategic) Workforce Planning
Requisitions Sourcing and Social
Recruitment Candidate
Engagement
Applicant Evaluation Diversity & Compliance Onboarding Talent Pools
Recruitment management
“83% of the product revenues of recruitment solutions market was contributed by SaaS based solutions”
Vendor Landscape
Completeness / Strength of the
offering;
Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions) Source: Embrace Future Trends To Deliver HRM Business Impact, Gartner 2012; http://www.hrtechnews.com; Kenexa website; CC India analysis
Description Vendor Example
Selection management system or Smart ATS (Applicant Tracking System)
Systems to use a combination of biometric data and proprietary algorithms to predict which candidates are likely a fit, and which are not
Kenexa provides its applicant tracking system trough its product, Kenexa 2x BrassRing
SilkRoad provides ATS in its SilkRoad OpenHire product
Video, Bigdata and Analytics on the rise
Video interviews and video resumes will be on the forefront
Help parse applicant information and predict those who are likely to be stellar performers
Workday provides mobile analytics feature in its ‘Workday Recruiting’ that allow recruiters to conduct headcount planning, job requisition, and pipeline management analytics on the go
Tren
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Copyright © 2013 Capgemini Consulting. All rights reserved.
Compensation & Benefits tools have become a component of broader Talent Management suites and there have been significant mergers & acquisitions in the market
Compensation & Benefits Solutions
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HCM Solutions (Cloud & Mobile)
Compensation & Benefits
Bonus Programs Commissions Stock and Long Term
Incentives
Employee Recognition
Base Salary Administration
Wellness Retirement and
Savings Market Pricing and
Equity
Compensation & Benefits
“SaaS penetration in the Compensation and benefits function has gained momentum and contributes 52% of this segment’s product revenues
Vendor Landscape
Completeness / Strength of the
offering;
Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions Source: Embrace Future Trends To Deliver HRM Business Impact, Gartner 2012; HRM Solutions: Traditional Models clash With Next-Generation Processes And Technology; Forrester 2012; CC India Analysis
Description Vendor Example
Compensation vendors leverage pay-for-performance
Compensation specialists leverage the link between rewards and performance
Workscape added performance to its Compensation & Benefits capabilities
Mergers & Acquisitions
There have been significant mergers and acquisitions in the compensation market during the past few years
Kenexa acquired Salary.com, a provider of on-demand talent management, payroll, and compensation solutions and ADP’s acquired Workscape, provider of integrated benefits and talent management solutions and services
Tren
ds
Copyright © 2013 Capgemini Consulting. All rights reserved.
Contents
Objective and approach
Sneak Peek at HCM Cloud
Market
HCM Cloud Solution
Footprint
Contact Details
15
Copyright © 2013 Capgemini Consulting. All rights reserved.
Want to know more? In the full version you will find which HR cloud applications have which functionality
16
Ronald van den Berg
Principal Consultant People & Performance Mob: +31 (0)6 – 15030294 Secretary: +31 (0)30-6898844 Mail to: ronberg@capgemini.com
Tim van der Wal
Managing Consultant People & Performance Mob: +31 6 1503 0286 Secretary: +31 (0)30-6898844 Mail to: Tim.vander.wal@capgemini.com
Lysette Kampman
Managing Consultant People & Performance Mob: +31 6 29560779 Secretary: +31 (0)30-6898844 Mail to: Lysette.Kampman@capgemini.com
Please get in touch with: