Coaching performance coaching_career_coaching

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Performance Coaching: Career Coaching

Benefits of Career Coaching

• Encourages organizational performance by matching the best employees for specific jobs

• Helps you recognize problem areas with your employees

• Helps you develop a strategy to increase skill and productivity level

• Helps employees better understand career plans

• Increases productivity and makes employees have a greater commitment to their career and the organization

• Enables employees to have a better understanding of career choices

• Allows you to inform employees about job advancement potential, training requirements and activities

• Helps organizations with job retention by increasing employee loyalty and commitment to the organization

• Helps employees become more self-sufficient and independent

• Aids in team productivity and increases quality, efficiency and organizational performance

Purpose of Career Coaching

• Informs employees of career alternatives

• Informs employees of career alternatives• Helps employees recognize career

objectives

• Informs employees of career alternatives• Helps employees recognize career

objectives• Aids employees in reaching career goals

• Pose hypothetical questions to expand employees’ points of view

• Uncover underlying assumptions regarding employees’ career

• Determine level of seriousness of employee’s career goals and objectives

• Reveal alternative viewpoints to foster a more in-depth analysis of career options and decisions

• Uncover and analyze reasons for current career pursuits

• Review career preferences

Advantages of Career Coaching

• Helps employees see career options through your experience

• Notifies employees when job opportunities are available

• Helps employees develop networks

• Helps employees develop networks• Uses evaluations as opportunities to

address career-related issues

• Offers insight into economic ramifications of employees’ career choices

• Leverages your past decisions to give employees insight

Disadvantage of Career Coaching

Avoid being too intrusive.

Disadvantage of Career Coaching

Mishandling a planning situation may lead to legal and ethical issues.

Types of Employees

Understand and identify the three main types of employees and how to address each type.

Types of Employees

• Movers

Types of Employees

• Movers• Middle of the Road employees

Types of Employees

• Movers• Middle of the Road employees• Stuck employees

Movers

• Use their careers to define themselves

Movers

• Use their careers to define themselves• Find new ways of doing tasks, applying

what they know and learning new skills

Movers

what they know and learning new skills• View work as a series of challenges to

bring them to the next level

Movers

what they know and learning new skills• View work as a series of challenges to

bring them to the next level• Have a long-term perspective on their

career

Middle of the Road Employees

• Value career stability and supply balance to the workplace

• Like opportunities to learn and grow but won’t risk their current job to achieve them

• Like to make an impact on the organization, though advancement is not the main desire

• Will improve performance and quality when given the opportunity

Stuck Employees

• Have a negative outlook on the future of their career

Stuck Employees

• Demonstrate poor quality work and tend to leave the organization

Stuck Employees

• Criticize the organization and co-workers

Stuck Employees

• Criticize the organization and co-workers• Lack motivation, vision and have low self-

esteem

Stuck Employees

• Determine what motivates these employees

Stuck Employees

• Determine what motivates these employees• Inquire about their interests outside work

Stuck Employees

• Determine what motivates these employees• Inquire about their interests outside work• Develop a plan to complement their outside

motivation with their jobs

Career Selection Process

• Have employees outline a development plan of how they want their career to progress

• Help develop a plan to improve skills

• Help develop a plan to improve skills• Have employees create a plan and set a

date to review the plan with employees

• Help develop a plan to improve skills• Have employees create a plan and set a

date to review the plan with employees• Make completion of the plan part of the

next performance evaluation

Effective Career Coaching

Interpersonal Communication

• Use participatory communication

• Use participatory communication• Develop a positive communication climate

• Use participatory communication• Develop a positive communication climate• Use interpersonal skills

Participatory Communication

• Work with employees as equal partners in their career planning objectives

• Allow employees to play an active role in choosing their career path

• Try to use a more open and relaxed management style

Positive Communication Climate

• Improves interpersonal relations and displays concern for the well-being of employees

• Promotes a comfortable environment for employees to develop

• Allows employees to share ideas, opinions and feelings

Interpersonal Skills

• Produce positive outcomes to career coaching

Attending Skills

• Use nonverbal skills such as acceptance, attentiveness, empathy, genuineness, rapport and understanding

Attending Skills

• Use nonverbal skills such as acceptance, attentiveness, empathy, genuineness, rapport and understanding

• Allow employees to share career alternatives and options without fear of reprisals

Following Skills

• Allow employees to express career desires

Following Skills

• Allow employees to express career desires

• Try not to divert or interrupt employees when they’re speaking

Active Listening

• Use active listening to show you really want to help and that you respect employees

Active Listening

• Use active listening to show you really want to help and that you respect employees

• Use active listening to better understand and aid employees

Encouragement

• Use supportive comments to encourage employees to elaborate on their feelings and ideas

Encouragement

• Use supportive comments to encourage employees to elaborate on their feelings and ideas

• Use statements like “I understand” or “Tell me more” to make employees more comfortable

Questioning

• Use questions to direct the conversation or get information to assist employees with their career decisions

Silence

• Allow for silence to encourage employees to take their time to think about the conversation and share ideas

Reflective Skills

• Use reflective skills to clarify your understanding of what an employee is expressing

Paraphrasing

• Use paraphrasing to show employees you have listened and understood what was expressed

Clarifying

• Ask employees for examples of ideas to help understand and clarify their points of view

Interpreting

• Use interpreting to acknowledge you understand the situation

Summarizing

• Use summarizing to review all the main points of a discussion

Summarizing

• Use summarizing to review all the main points of a discussion

• Use summarizing to check for accuracy and verify you both have the same understanding

Performance Coaching: Career Coaching

Coaching performance coaching_career_coaching

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