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Coffee Shop Manager JobDescription, Duties, Salary

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Contents:

Coffee Shop Manager Responsibilities

1. Employee Management

2. Menu Management

3. Financial Management

4. Customer Relation Management (CRM)

5. General Management

Coffee Shop Manager Salary

Coffee Shop Manager Qualifications

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Coffee Shop Manager

Responsibilities

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#1

Employee Management

Employee Management

Let’s look what are the duties of a coffee shop

manager for employee management.

Scheduling employee tasks

Hiring new employees

Firing

Training, orientating new and existing employee

Determination employee holidays.

Determination employee salary

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#2

Menu Management

Menu Management

Tracking all menu item’s performance. Which one

is popular in your local area which one is not.

Coffee shop managers should track trends menu

items in the coffee industry. It’s important

because customer expectation is always

changing.

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#3

Financial Management

Financial ManagementCoffee shop manager’s duties for financial

management listed below.

Inventory management. You should track your

inventory items carefully and ordinary.

Make a Financial Plan for the stores – weekly,

monthly and yearly.

Profit & Loss statement

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#4

Customer Relation Management (CRM)

Customer Relation Management

There is a list to manage your customer relations

You should listen to your customers’ all

complaints. Don’t ignore your customer

complaints. Learn from them what they want and

need. Solve their all problem.

Record your customer information and update it

regularly.

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Customer Relation Management

Use customer loyalty techniques.

Make them feel special.

Reach them on every platform as possible.

Determinate your customer service standard

and follow them.

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#5

General Management

General Management

A Coffee shop manager also can manage, store

marketing plan.

Coffee shop managers other responsibilities are:

Make sure shop’s cleaning.

Learning latest permits and licenses in the

coffee industry.

Getting information about food and safety

regulation.

Checking all equipment working right.

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Coffee Shop Manager

Salary

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Source

Payscale

Salaryexpert

Indeed

Average Annual Salary

$20,476 – $40,636

$52,001

$27,000

IN USA

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Source

Payscale

Salaryexpert

Average Annual Salary

£13,437 – £21,952

$27,294

IN UK (United Kingdom )

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Coffee Shop Manager

Qualifications

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Leadership skills

Ability to use MS office (Excel, Word etc.)

Ability use Coffee Shop Pos Software

Speaking the second language

Communication skills

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