Post on 17-May-2015
transcript
Meaning of communication
The word communication has been derived from the latin word “communes” which means “common”.
Communication & Communication & Motivation SkillsMotivation Skills
Newstorm and Davis,
”Communication is transfer of information from one person to another person. It is a way of reaching others by transmitting, ideas,facts, thoughts, feeling and values.’’
Three Aspects in Communication -Message, -Ideas, -Information.
Definition of CommunicationDefinition of Communication
Communication is a dynamic process…through this process we convey a thought
or feeling to someone else.how it is received depends on a set of
events, stimuli, that person is exposed to.
how you say what you say plays an important role in communication.
Communication ProcessCommunication Process
Total Communication Total Communication ProcessProcess
Reading16%
Writing9% Speaking
30%
Listening45%
5
Why is Communication Why is Communication Important?Important?
Doing a good job presenting (writing) will earn you recognition and respect.Becoming a good speaker rarely comes naturally.Make yourself get better at it by giving more talks!Make yourself get better by analyzing what good speakers do.Work at it… it’s uncomfortable but worth it!It actually becomes fun!
Levels of CommunicationLevels of Communication
VERBAL-Intra verbal : intonation of word and sound-Extra verbal: implication of words and phrases,
semanticsNON-VERBAL
-Gestures-Postures-Movements
SYMBOLIC - Sign,Pictures
Barriers in CommunicationBarriers in Communication
Disagreement between verbal and non-verbal messages
Negative Self ImageLack of FeedbackLack of Motivation and TrainingLanguage and Vocabulary LevelLack of Self Awareness
cont....
Unwillingness to say things differentlyUnwillingness to relate to others differentlyUnwillingness to learn new approachesLack of Self-ConfidenceLack of EnthusiasmVoice qualityPrejudice
cont....
External Barriers in External Barriers in CommunicationCommunication
Environment The venueThe effect of noise
Other People – Status, EducationTime
Basic Reasons Why We Basic Reasons Why We Do Not Listen?Do Not Listen?
Listening is Hard WorkCompetitionThe Rush for ActionSpeed differences (120 wpm v/s 360
wpm)Lack of Training
Levels of ListeningLevels of Listening
The Non-ListenerThe Marginal ListenerThe Evaluative ListenerThe Active Listener
Improving Listening SkillsImproving Listening Skills
By not being PreoccupiedBeing Open Minded & Non
DefensiveMinimizing InterruptionsEffective Listening is: Hearing,
interpreting when necessary, understanding the message and relating
to it.By Asking Questions
Effective CommunicationEffective Communication
It is free of stress.It is clear.It is two way.It involves active listening.It reflects the accountability of speaker and
listener.It utilizes feedback.
MotivationMotivation
Motivation is a kind of internal energy which drives a person to do something in order to achieve something.
Do all the good you can,By all the means you can,In all the ways you can,In all the places you can,At all the times you can,To all the people you can,As long as ever you can.
Rules of motivationRules of motivation
-Set a major goal,but follow a path.
-Finish what you start.-Socialize with others of
similar interest.-Learn how to learn.-Harmonize natural talent with
interest that motivates.-Increase knowledge on
subject that inspires.-Take risk.
Motivational DrivesMotivational Drives
Achievement Drives -A drive to accomplish objective & go ahead.
Affiliation Drives
- A drive to relate to people effectively.
Power Drive
-A drive to Influence people.
Presented by-Ravi Patel
-Ashutosh Pareek-Kapil Dev