Computerized Billing &

Collection System

Roberto A.O. Nebrida

Valdimir A. VegaMetro San Fernando Water District (La Union)

Key Issues1. Tedious, voluminous and costly paper work

2. Errors in meter reading and in bill computation

3. Doubtful meter reading and bill distribution work

4. Repetitive visits to customer by different personnel (reader & bill distributor/collector)

5. High number of personnel requirement

Solution: eBCS

1. Automated, paperless bill/account computation/processing, recording, analysis and reporting

2. Read-and-bill

3. Internal data sharing

4. Scalable

5. Data export capability

How it

works?

Advantages

Traditional BCS eBCS

1. Number of days before a bill is issued to customer

The following day Right away – on site

2. Number of minutes to post a payment

At least 5 minutes after payment

Less than a minute after payment

3. Number of personnel Less 50%

4. Paper cost Less 25%

5. Auto report capability 2 reports At least 6 reports

sample reports ...

Meter Reading Proof List Time & Motion Abrupt Increase

Other benefits...

1. Meter reader can perform other tasks such as disconnections, etc.2. Increased billing accuracy.3. Prevents anomalous billing.4. Monitors consumption pattern – sudden increase/decrease.5. Eliminates most billing process errors (e.g., encoding errors and illegible handwriting). 6. Assurance that the Meter Readers will actually go to each customer to read the meters.7. Convenient data processing, sharing, transfer, etc.8. Facilitates water bill inquiry.9. On time delivery of water bills and the possibility of getting the Payment from consumers

right away, rather than having to wait for the normal cycle (reading, encoding, printing of SOA and distribution of SOA).

10. Immediate reporting of meter problems (e.g., abrupt increase/decrease, meter defects).

Thank you!We provide installation, customization, training & troubleshooting services ...

Email us:

Mesafwadi@gmail.com

MSFbcs@gmail.com