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NCR Consultants Limited www.ncrcl.com
Associates with
Volume 7 | Number 77 | Jan 2013 | Page 1– 14
Consultants’ Corner
Information Security Management System
(ISMS) - A closer Look Page. 06
Trishul of 2013 Page. 03
1st Prize winning drawing by
Roopashree
Page. 11
3 Message from Dr. RSM
4 Essentials of a good Public Works Management System
5 Review Corner
6 Information Security Man-agement System (ISMS) - A closer Look
7 Perfectionism can be an obstacle
8 2012 Recaptured
9 2012 A quick Recap
10 Snapshots & Events
12 Parichay
13 Quiz Corner
13 Birthday Corner
13 Ha Ha Ha !!!
Inside
Our Mission is to apply our professional capabilities with a holistic approach for the happiness of clients,
through values and social commitment.
Essentials of a good Public Works Management System
This is a critical phase of the project both in terms of its importance as well as the
inherent risks. This phase is also vulnerable to manipulations and corrupt
practices. A good Works Management System ...….…
-read more...page 4
Review Corner
Book Review: Stop me if you can!!…...
read more..page 5
Parichay
N. C. Rajagopal and Company
see more..page 12
Perfectionism can be an obstacle
Perfectionists always want to excel at what they do. Such
people can be at the workplace either as your co-workers
or managers......
read more..page 7
see more..page 9
What’s up at NCRCL?
Information Security Management System (ISMS) -
A closer Look
An Information Security Management System (ISMS) is
way to protect and manage information based on a
systematic business risk approach, to establish,
implement, operate, monitor, review, maintain, and
improve information security. ...
read more..page 6
1 2 3 4 5 6 7 8 9 10 11 12 13 14 Consultants’ Corner
Trishul of 2013 Dr. R. S. Murali
muralirs@ncrcl.com
Message from Dr. RSM
Three technology issues are
going to influence us directly
or indirectly and surely during
2013. These are: Big Data,
Cloud Computing, and Forensic Accounting.
Big Data
A lot is being discussed about big data in the recent
times. A few months ago HBR carried detailed articles
and discussions on this. Now what is big data? As the
term specifies it is really 'big' data. It is stated that as of
2012, every day 2.5 quintillion (2.5×1018) bytes of data
were created and this is really big data. How is this data
to be stored, retrieved, processed, used and so on? This
has now become a community issue. Big data usually
includes data sets with sizes beyond the ability of
commonly-used software tools to capture, curate, man-
age, and process the data within a tolerable elapsed
time. Big data sizes are a constantly moving target,
currently ranging from a few dozen terabytes to many
petabytes of data in a single data set. This large and
complex data need to be managed and used
properly. In the case of organizations big and small, the
data that is being created is much more they can
handle. In 2013 we can expect many tools for handling
the big data. What we generally feel as a meaningless
data can become very useful depending upon how one
looks at it and how visualises it!
Cloud Computing
We are familiar with the term 'cloud' and generally
understand that it has to do with the internet. But The
term gets complicated when we add on 'computing' to it.
One aspect of cloud computing is that it adds capacity
through the Internet using networked servers. This is
one part. This part takes care of the complete or partial
storage that an organization requires. Bigger the data
lesser the cost. Of course, there are security issues but
are getting addressed. The very fact that major compa-
nies are getting into the cloud means that the concept
has come to stay. It may also be noted that
organizations need to do data analysis to find out real
core data that they would like to secure; other portion
could well move into the cloud. I am confident the core
portion will be very less.
With strong encryption algorithms the general business
data is sure to move into the cloud soon. The other part
is about providing software services for the users
through the cloud. The users can when required
download the required software and use them. Yes we
need not buy any software like Office. This will be
provided as Software as a Service (SaaS) model.
Depending on the usage, the users will be charged.
Small organizations this way will have access to some of
the best software at nominal charges. This way cloud
computing is bound to be part of our office and home.
Forensic Accounting
Thanks to the scamsters across the world, forensic
accounting is getting into the limelight. The word
forensic means creating, preserving and providing valid
evidence in the court of law. "Forensic Accounting",
provides an accounting analysis that is suitable to the
court which will form the basis for discussion, debate
and ultimately dispute resolution. With technology
playing a major role in conduct of business and elec-
tronic media being the storage media, the forensic
accounting plays a major role in audit of the financial
transactions that need to be presented before a court in
a scientific manner. A surge in the demand for forensic
accountants and auditors can be witnessed in the next
few years.
Our role
As professional consultants we need to gear ourselves
in all these areas. While big data may not be our
immediate stay, we may expect requirements in
government to handle issues relating to big data. Cloud
computing has already entered our premises. You have
a Gmail account? You are in cloud. The issues relating
to information security, protocols to handle controls in
cloud environment, etc. will be issues that we may have
to handle for our clients. Forensic accounting requires
through knowledge of accounting, audit experience,
understanding of controls, understanding of
organisational process and documentation, good
understanding of info security aspects, and above all,
data analytical skills. Ability to use appropriate software
tools will be an added strength.
Do we have the Trishul to handle?
If you realized how powerful your thoughts are, you would never think a negative
thought. -Peace Pilgrim
Essentials of a good Public Works
Management System
Ashok Rao
ashok@ncrcl.com
Every thought you produce, anything you say, any action you do, it bears your
signature. - Thich Nhat Hanh
contd on next page
-Continue from previous issue
Phase 2 – Procurement and Contract
This is a critical phase of the project both in terms of its
importance as well as the inherent risks. This phase is
also vulnerable to manipulations and corrupt practices.
A good Works Management System can be very
valuable by providing the
following:
An unique identifier for
each work to prevent
dupl i cat i on – thi s
becomes the unique
identifier of the work
across its complete lifecy-
cle;
Definition of the key
elements of the procure-
ment process applicable
to the particular work
since the procurement
guidelines are different for
different funding agen-
cies;
Checklists and FAQs
for different types of procurement;
Contractors‘/Consultants‘ registration and
empanelment;
E-procurement;
Contract templates for different types of work and
different modes of procurement;
Planning tool for preparation of work plan;
Preparation of Bill of Quantities (BOQ);
Policies and procedures for taking various
insurance policies.
Phase 3 – Project Management, Project spending
In this phase the work execution actually begins. Once
started, the work is regularly monitored. Submission of
bills by contractor and payment towards works done
also happens in this phase. A good Works Management
System must include the following:
Issuance of work orders within an acceptable
timeframe after contract execution;
Processing of mobiliza-
tion/equipment advances
to the contractor, if any;
Monitoring of validity and
renewal of guarantees furnished by the contractor;
Monitoring of physical progress of work vis-à-vis
BOQ;
Scheduling and tracking of various quality tests;
Maintenance of inventory of materials;
Milestone tracking vis-a-vis project plan;
Photographs at different stages of the work as
physical evidence of completion;
Tracking of all types of variations in quantities/
scope of work;
Generation, processing and payment of running
bills;
Maintenance of seniority of bills received for
processing and payment;
Effecting all statutory deductions and their timely
remittances;
Recoveries out of running bills towards defective/
incomplete works;
Monitoring of financial progress against targets;
Checklists for work certification and bill processing.
Phase 4 – Physical Closure and Financial Closure
Physical closure relates to the completion of the work on
the ground. Financial closure refers to the completion of
all financial transactions with regard to that work. This
includes settlement of final bills, refunds of deposits
taken, if any and release of guarantees. The Works
Management System should cover:
Pre-closure checklists for physical closure and fi-
nancial closure;
Scheduling of acceptance tests, if any and re-
cording the results;
Calculation of penalties if any for defective work,
delays or for other reasons;
1 2 3 4 5 6 7 8 9 10 11 12 13 14 Consultants’ Corner
A man is but the product of his thoughts. What he thinks, he becomes.
- Mahatma Gandhi
Issuance of closure certificates;
Monitoring of items to be performed during the
defect liability period;
Adjustment of any pending amounts in the final bill;
Refunds of deposits subject to applicable
conditions;
Physical as well as digital archiving of all documen-
tation related to that work;
Blacklisting of contractors whose performance is
not satisfactory.
In addition to the above, a good works management
system must aid decision making by providing timely
and relevant reports to the Management and staff of the
executing agency. The management information system
must provide for summary, detailed and analytical
reports. A system of alerts must be available so that
concerned persons are notified when adverse events
occur.
Conclusion
While all the above can be implemented in a Works
Management System which is manually run,
computerization would go a long way in increasing the
efficiency of the works management and also bring in a
better control environment. A phased approach to
computerization is recommended with the key activities
getting computerized first and later extending the system
into an online, real-time system.
NCRCL has implemented Computerized Works
Management System in Bangalore City Corporation,
Bangalore Development Authority (BDA) and Mysore
Urban Development Authority (MUDA). The implementa-
tions were at different points of time and ranged from
computer aided manual works management in Banga-
lore Corporation to a web based software driven Works
Management System in BDA and MUDA. NCRCL has
also undertaken a study in the areas of road
maintenance works in Karnataka for the World Bank.
Like many IIMians who have turned authors, Mayank
Jain too, from IIM-Calcutta, has turned
author to describe a fictional story about a
life of a fresher IIMian in the field of sales.
The book is very light on story. It has inf
act no serious storyline to speak of. It looks
like a typical Bollywood masala movie with
all the attention given to the protagonist
and creating an artificial and unrealistic
setting. The story starts with the
protagonist joining a FMCG company as a
sales trainee and how he starts off his
training assignment giving some divine
ideas to the sales team is very humorous.
The humour is the high point of the book and I even add
that it is the only highlight of the book. The presentation
is brilliantly funny and at times the slapstick makes you
hooked to the book.
Whether the book is based on his experiences in sales
or not could be a very difficult guess because it has too
much of unbelievable and
far fetched instances in the book.
The instance where he throws
―LOSER‖ into the backwaters
from the house boat is unrealistic
and a little silly too. But where the
books scores hugely is in the way
the author sketches the
protagonist‘s character, Rohit
Salaria. Rohit Salaria is brash,
aggressive and rudely
over confident, and he
makes no bones in showing off that attitude.
He thinks he is the one who can make any
contribution to the organisation and he is the
ONE to whom the entire sales team should
look up to for all the problems.
Where does the book lose its charisma or
punch? The climax! It is a huge
disappointment. It is very simple and highly
unbelievable. After reading the climax, one
feels that the author was in some pressure
from the publishing house to finish the writ-
ing. The lack of good ending hurts the book badly and I
was personally extremely disappointed with the finish.
But read the book for its light hearted approach and read
if you have nothing else to do. It is similar to a good
Bollywood movie gone haywire towards the end!
Review Corner
Book Review: Stop me if you
can!!
Author: Mayank Jain
Year of Publishing: 2010
Karthik M V
karthikmv@ncrcl.com
“The humour is the
high point of the book
and I even add that it
is the only highlight of
the book. The
p r e s e n t a t i o n i s
brilliantly funny and at
times the slapstick
makes you hooked to
the book.”
1 2 3 4 5 6 7 8 9 10 11 12 13 14 Consultants’ Corner
ISMS Definition
An Information Security Management System (ISMS) is
way to protect and manage information based on a
systematic business risk approach, to establish,
implement, operate, monitor, review, maintain, and
improve information security. It is an organizational
approach to information security.
Key elements for ISMS Implementation
ISMS implementation has to be customised to suit each
organisation based on size, risk profile, management's
risk appetite, industry, etc. The following are essential
components in the process of implementing ISMS in any
organisation. The details of each component will vary,
however all these components have to be considered
during ISMS implementation.
A. Management commitment - This is the most
essential element, as the starting point for imple-
menting an ISMS is to obtain management commit-
ment and support. Ideally, the motivation and direc-
tion will come from senior management, but success
will come more easily if, management understand the
reasons for implementing an ISMS and fully support
its design and operation. The following items
demonstrate management
commitment:
An information security pol-
icy;
Information security objec-
tives and plans;
Roles and responsibilities
for information security;
Announcement or communi-
cation to the organization
about the importance of adhering to the informa-
tion security policy; and
Sufficient resources to are dedicated to
implement the ISMS.
B. Implementation team organisation - This process
requires significant time and effort. Hence it is
essential that organisations commit to identifying
and engaging key stakeholders, and assemble the
correct project team. Team size and the appropriate
project leader are specific to each organisation. The
project team should be able to devote sufficient time
to the implementation. A smaller group of closely
involved individuals is usually more effective than a
larger team of occasional part-timers.
If consultants are engaged, it is important that they
are supported by internal resources. Also eventual
knowledge transfer to internal personnel should be
ensured, else when consultants leave, knowledge
can walk out. Overall responsibility for information
security is often given to the IT Manager, but
information security has a wider impact than just IT
systems, including personnel, security, physical
security and legal compliance.
C. Define the scope of ISMS - In this step, the
organisation determines the extent of ISMS
applicability it wants. This is done after considering
the various overall policy documents discussed
above such as Information security policy, objectives
and plans, etc. In addition, the following will be
required:
Lists of the areas,
locations, assets, and
technologies of the
organization that will be
controlled by the ISMS.
While reviewing these
lists, the organisation has
to consider questions similar to the following:
What areas of the organization will be covered
by the ISMS?
What are the characteristics of those areas; its
locations, assets, technologies to be included
in the ISMS?
Will it require its suppliers to abide by this
ISMS?
Are there dependencies on other
organizations? Should they be considered?
It is important to keep the scope manageable. Only
parts of the organization, such as a logical or
physical grouping within the organization should be
considered. Large organizations might need
several Information Security Management Systems
in order to maintain manageability. For example,
they might have one ISMS for their Finance
department and the networks used by that
department and a separate ISMS for their Software
Development department and systems. The end
result of this exercise should be a documented
scope for the ISMS. This may be a few statements
or paragraphs. The documented scope often
becomes one of the first sections of an
organization‘s Security Manual.
Information Security Management System
(ISMS) - A closer Look
Praveena K R
praveena@nrcl.com
A song is a bridge between what we know,
what we can feel, and the big mystery.
- Kate Munger
contd on next issue
1 2 3 4 5 6 7 8 9 10 11 12 13 14 Consultants’ Corner
Perfectionists always want to excel at what they do.
Such people can be at the workplace either as your
co-workers or managers.
A manager who is focussed on perfection would always
expect only the best and would never be easily satisfied
with the work of his team. Due to this attitude, team
members may feel let down, lose self confidence and
ultimately quit their job being unable to satisfy the
requirements of the manager.
The perfectionist co-worker/manager would work with
the conviction that no one else can do the job as well as
he/she can. Therefore, as a manager, it becomes
extremely difficult to delegate work as he/she cannot
accept anything imperfect.
A co-worker who thrives on perfectionism would
constantly review his/her work checking for flaws leading
to delays and overshooting deadlines. This would
hamper the work of the entire team. Consider a typical
example of an obsessed perfectionist working on a
report. He puts in more time and effort than necessary
for a perfect result. His general tendency would be
rework on various ideas, and deliver an amazing piece
of work. This way he misses deadlines. Then he allows
little time for analysis and corrections. Next, the end
product may deviate from the requirements of the client!
The worst part is, he will not accept negative feedback.
This results in valuable time, efforts and resources
getting wasted. More importantly, relationships with
clients are at stake.
As a professional, are you a person obsessed with
perfection? Perfection is good as long as it motivates
you to give your best. But if you become obsessed with
it, it becomes self-destructive and damaging. This way
you not only hamper your career but also that of your
colleagues.
Here are a few tips to be adopted in seeking
perfectionism!
Self-check: Check to see if you display any of the
characteristics of a person obsessed with perfection. If
yes, it is time to take action. Study and analyse the
areas that you need to change.
Focus: You may be wasting a lot of time focussing on
aspects of the job, which do not require much time. Step
back, analyse what needs your time and effort and focus
only on that. This way your mistakes will be minimised
and you will also find time for other priorities.
Prioritise: As a perfectionist, all your work seems to be
of utmost importance and you want to complete it in the
most perfect way. What happens if there is no time? You
need to prioritise your work based on importance. You
can get clarity in this regard by discussing with your
boss the importance of each work.
Forgive: Accept the fact that no one is perfect and
everyone makes mistakes. And that includes you. It is all
right to make mistakes, as they are stepping stones to
learning and success. Forgive yourself for committing
the mistake but make sure you do not repeat it. Trust
and love yourself and your capabilities.
Delegate: All the work cannot be done by you alone.
You need assistance - so learn to delegate tasks to
meet deadlines. Sit with your team, discuss and
distribute the work.
Be open: Have trust in others and be open to ideas and
suggestions from others. This can come only from
asking for others‘ feedback and opinion.
Have fun: Although a perfectionist has a passion for the
job, he/she gradually becomes stressed because of the
pressure from the need to be perfect always. This kills
creativity of the person. So learn to relax, and enjoy the
job. No one is perfect and no one can be perfect. Strive
towards giving your best and forgiving yourself for your
mistakes, as it is a part of your learning!
That is what the human race is all about – acceptance of
the imperfect!
Perfectionism can be an obstacle
Rekha Murali
rekha@ncrcl.com
(As published in ‗The Hindu—opportunities‘ dated December 11, 2012)
What we need is not the will to believe but the
will to find out.
- Bertrand Russell
1 2 3 4 5 6 7 8 9 10 11 12 13 14 Consultants’ Corner
Month Events
Jan
RSM was the resource person on the topic ‖Role of e-Governance in Higher Education‖ as part of the NAAC
sponsored two-day national level Seminar on ―Total Quality management in Higher Education Institutions –
Challenges and Perspectives‖ on 27th January 2012 conducted by Rathnavel Subramaniam College of Arts
and Science, Sulur, Coimbatore.
Feb R S Murali addressed students of IIM -Trichy on Management Consultancy on 27th February 2012.
Mar Article by Ashok Rao and U. S Mohanty on 'XGRL: XBRL for reporting in Government' is published in The
Chartered Accountant magazine March 2012 issue.
Apr C S Suresh attended a seminar on Business Opportunities with ADB at Hyderabad on 24th April 2012.
Jul
RSM and Ashok attended a special meeting of the Committee on Accounting Standards for Local Bodies of the
ICAI where they interacted with Prof. (Dr.) Andreas Bergmann, Chair of the International Public Sector
Accounting Standards Board of the IFAC.
Aug Kishore attended a workshop on Enhancing Business Performance through Process Mapping, conducted by
CII at Puducherry on August 28, 2012
Aug Rekha Murali presented a paper on ―Emotions and Well-being‖ at a national seminar on ―well-being across life
spans‖ organised by Ethiraj college for Women, Chennai on August 20, 2012.
Sep R S Murali and Kishore conducted a workshop on ―Reading and understanding financial statements‖ for RVS
Institute of Management Studies and Research.
Nov Praveena, Karthik M V and Gopal attended a CII Conference on Project Management, ―Doing more with less‖.
Warm Welcome Hall of Fame
Chennai
Krithiga Priyadarshini
Madangi Anand
Sandya Manohar
Bangalore
Gopal Agarwal
Karthik M V
Praveena K R
Arun
Shrikanth Maiya
Chennai
R Ramachandran
Pradeep R Kumar
K S Sathyanaranan
Bangalore
Purushotham B S
Nandini B
Sandya M H
Shekar M
Yalloji Rao
1 2 3 4 5 6 7 8 9 10 11 12 13 14 Consultants’ Corner
If we are to create peace in our world, we must
begin with our children.
- Mahatma Gandhi
A consultative workshop on TNUDP III - Preparation of Municipal Budget Manual and
updation of Municipal Accounting Manual was successfully conducted at 'The
Residency', Chennai on 25th January 2012. This was attended by 39 delegates. The
delegates included ADMAs, RDMAs, representatives from LFAD Office, SFC, FA,
Accountants, Managers and Assistant Programmers from selected municipalities
across the state with two external experts. The workshop was interactive with valuable
comments and recommendations from the participants to fine tune the two manuals.
Prof. Jordi Griera and Rekha
Murali conducted a one-day
workshop on ―Understanding ISO
26000: Guidelines to CSR‖ along
with Asia Pacific Institute of
Management at New Delhi on 28th
January 2012.
A sensitization programme at
Karnataka State Cricket Association
on 15th February 2012 on Business
Process Reengineering and MIS.
Ravi Krishnan, Director made a
short trip to Holland on behalf of
S K M E g g P r o d u c t s f o r
reconstitution of their European
Company. The meeting was
followed by a visit to Frankfurt,
Germany.
Rekha Murali and Dr. R S Murali were invited as chief guests for the
inaugural and valedictory functions respectively of ―Concurrence‖, an inter
departmental academic meet at Swami Vivekananda College on 15th &
20th March 2012.
Final IIT review meeting held on
29th February 2011 at Chennai.
"RSM And Kishore visited Malaysia for
valuation of a palm oil plantation.
1 2 3 4 5 6 7 8 9 10 11 12 13 14 Consultants’ Corner
―Are social networking sites generally
beneficial to our world‖ was the topic of
a heated debate at our Chennai office,
organised by Pradeep on 25th April,
judged by C S Suresh with Kishore as
the moderator. The result was however
neutral.
Babu Rajendra Prasad conducted
a two day study circle on
Balanced Score Card.
Ashok Rao & Padmaja visited
Mangalore for TP Project
Our Chennai office celebrated ―Ethnic
Day‖ on Saturday, April 21, 2012. The
team members came sportingly
dressed in traditional attire to office.
The men wore Dhotis with Kurta/Shirt
and the women presented a pretty
picture in colourful sarees and the
customary ―mall ipoo‖ (jasmine
flowers). The enthusiasm and gaiety
was palpable through the day and the
icing on the cake was the birthday
celebrations of Lakshminarayanan.
The day was filled with both an
element of fun and intense learning.
Our Bangalore office moved into a
more spacious location on Railway
Parallel Road, Kumarpark West. The
new office started functioning on 18th
June 2012 with a small pooja.
C S Suresh was on an official trip to
Dubai and Mauritius. He had fruitful
meetings with our clients in Dubai. He
was part of the two member team of i2i
IFRS Consultants for discussion on
IFRS training with clients in Mauritius. A
press conference was covered by the
five leading newspapers of the country.
Our colleagues Kishore and Bhavana
participated in the CA day conducted by
ICAI in which they performed a duet after
a solo by Bhavana! Keep the flag flying
Bhavana and Kishore!
Representatives of the
State Audit Department
of Andhra Pradesh
v i s i t e d N C R C L
Bangalore on 8th Au-
gust 2012. VRS and
Ashok took them
through the implemen-
tation of FBAS in
BBMP.
VRS and Ashok visited
State Institute of Rural
Development in Mysore
on 14th August 2012.
1 2 3 4 5 6 7 8 9 10 11 12 13 14 Consultants’ Corner
The 13th AGM of NCRCL was
conducted at Hotel Savera ,
Chennai on 22nd Sep 2012
Trip to Mahabalipuram Chennai on
22nd Sep 2012
NCRCL along with KIPA conducted a Training
Needs Assessm ent workshop f or
Taluk Panchayat officials on the project
Strengthening of Financial Management of
Taluk Panchayats in Karnataka on 17th
October 2012 at Vikasa Soudha, Bangalore
Ayudha Pooja celebrations at
NCRCL Bangalore and Chennai on
22nd October 2012
Golf
1st Prize: Babajan
Shooting
Suresh Meti
1 2 3 4 5 6 7 8 9 10 11 12 13 14 Consultants’ Corner
NCRCL Bangalore office celebrated New year with
fun and frolic. Games on dropping Ball and Hitting
the Target were organized as part of the
celebration. Prizes were distributed to all the
winners followed by cake cutting and snacks.
A highlight of the celebration was a Drawing
Competition. People put on their drawing hats and
came up with excellent Sketches. Some of the
sketches will be published in CC in the coming
months. The winning entry has been published on
the cover of the issue.
Congratulation to the Winners
Drawing Competition
1st Prize: Roopashree
2nd Prize: Mamtha Sudoku
1st Prize: Babajan Basketing the Ball
2nd Prize: Yallappa
Parichay Know our Associates!
N. C. Rajagopal and Company
Chartered Accountants
N.C.Rajagopal & Co., was started in the year 1925 by its founder late Shri. N. C. Rajagopal in
the business centre of Karur, in Tamil Nadu. Chennai is the head quarters for the firm, with
branches at Erode and Salem. With an excellent network of professionals, the firm operates in
all parts of India. The articled clerks trained by the firm today are in prominent positions
throughout the globe heading organizations in various industries from manufacturing to
information technology.
The firm is headed by a Past President of the Institute of Chartered Accountants of India,
Shri. N. C. Sundararajan supported by senior partners who have served positions in several
committees of the Institute.
NCR Consultants Limited has the benefit of associating with this firm on issues relating to
audit, taxation and statutory compliances. The two companies have joined hands and
successfully completed many government and corporate projects requiring audit and
consultancy skills.
Ha Ha Ha !!!
Quiz Corner
Birthday Corner!
The advertisement for this computer first appeared on the
reverse of a pizza box. which brand are we talking about?
Send in your answers to the editor at cc@ncrcl.com
Participants with the correct entry will be awarded with a Recognition Certificate by
NCRCL.
Strangers are just family you have yet to come to know.
- Mitch Albom
Your feedback
If you have any comment/suggestion for the editors, please write to us at cc@ncrcl.com! Your views and comments on articles featured here are also welcome!
Answer To last month’s Knowledge Snippet question:
1. What is the name of the TATA group headquarters?
2. Which was the first Indian Bank to open an international branch?
3. By what name is the Phiroze Jeejebhoy Towers better known as?
4. Whose television appearance was as the brand ambassador for Havells?
5. What is the title of the study conducted by Ernst & Young on the rise of small towns in India including key urban
towns?
Answer: 1) Bombay House, 2) Bank of India in London, 3) Bombay Stock Exchange, 4) Rajesh Khanna, 5) The DHONI effect
Ashok Rao - 11th Jan
The right answers were given by
Srinidhi Ravikrishnan
!!! Congratulations !!!
1 2 3 4 5 6 7 8 9 10 11 12 13 14 Consultants’ Corner
Our Business Associates
NCR & Co
Chartered Accountants www.deltacadd.com
www.nathaninc.com
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Registered Office:
2nd Floor, New No. 4, Old No. 23, C P Ramasamy Road, Alwarpet,
Chennai - 600 018
Ph: +91 44 2466 0955
Fax: +91 44 4218 5593
Email: chennai@ncrcl.com
Branch Office:
#107, 1st Floor, Railway Parallel Road, Kumarapark West,
Bangalore - 560 020
Ph/Fax: +91 80 23560265
Email: bangalore@ncrcl.com
Contact
Website: www.ncrcl.com
NCR Consultants Limited
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