Content Curation for Learning – Beyond the Basics

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transcript

Thurs, 12th October 2017, 12-1 PM, Sydney

Ways to participate:

• Q&A Box - comment, whinge & opinions

• Twitter Backchannel - @lrncafe #ContentCuration

Knowledge

Sharing

Better Practices

Experienced

Panel

Content Curation for Learning –Beyond the Basics

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Introductions Activate Learning Solutions

Adslot

APA Group

Apria Healthcare

Blackboard Pty Ltd

BNZ

Capgemini

CBA

CCA

Chartered Accountants

ANZ

Churches of Christ in

Queensland

Citizens Advice

Coca-Cola amatil

Cochlear

Converjez

Dara-Oak Academic

Community

Department of Education

e3Learning

Efic

EY

Gai Reddin

GPC Asia Pacific

Health Infrastrcture

IAG

IECL

IP Australia

kineo

King & Wood Mallesons

Macquarie

Paul Boicovitis

Global Learning Senior

Content Curator

Telstra

Tim Dodd

Education Editor

Australian Financial Review

Jeevan Joshi

Producer & Founder

CapabilityCafé /LearningCafe

Consultant - LearnD

MEndocino County Office of Education

Nationwide Insurance

new york institute of technology

News Corp (News Xtend)

Nous

NSW Department of Education

Optus

Pacific National

Pemex

Pernod Ricard

Pernod Ricard Winemakers

Personalised Learning Solutions

Qantas

QBE

Qudos Bank

Queensland Urban Utilities

RFDS

Siemens Pte Ltd

simPRO

Skillsoft

Suncorp

Sydney Water

Taronga Conservation Society

Australia

TCGRx

Telstra

Thiess

Transport Accident Commission

usaa

UST

Westpac

130+ 70+

Registrations Organisations

Thought

Leadership

Webinar

Discussions

UnConference

Blog

Magazine

Coffee

Catch Ups

Capability Building

Workshops Community of

Professionalswith a focus on

implementing ideas

Building

Capability

4

4

Thurs. 2nd November ,12pm AESTRegister: http://bit.ly/cc2ndNov

The Science of Defining Future

Capabilities for the Organisation

5

CapabilityCafe UnConference

Network with 200+ professionals

including Capability Managers, Workforce

Planners, HR, L&D, Strategy &

Business Partners

UnConference +

Exhibition

Curated Sessions by Leading

Industry Practitioners

Meet the industry experts offering

innovative solutions

22nd February 2018, Sydney

VENUE

Aerial UTS Function Centre, Sydney

Innovative &

Proven UnConference

Format

Limited to 150 seats only. Early Bird Passes Available @ 550 + GST

Register: http://www.capabilitycafe.com.au/events

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Date & Time: Thursday, 30th November 8:30 am– 4.30 pm

Cost: $400 + GST

Location: Sydney

Register: http://bit.ly/LcCCwrkshp

Content Curation for Learning

1 day workshop

JEEVAN JOSHI

Producer at LearningCafe & CapabilityCafe

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Volume of Information is Increasing

Half Life of Knowledge Decreasing

Complexity Increasing

Fewer Employees

Transient Workforce

Knowledge Work

Increasing

More Learning

Quantity & Frequency

8

Disruption of

Business Model

Proactive & Rapid Learning

Others ?

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• Content Curation is a new addition

to L&D skill set. Not included in

L&D education.

• LMS platforms are only now

adding content curation abilities

• Coursera or attend 1 day

LearningCafe course.

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Down from

89%

In 2016

• Signs of disillusionment after hype

?

• Outsourcing should be considers

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• Content Curation is a new addition

to L&D skill set.

• Not included in the L&D education

• Coursera or attend 1 day

LearningCafe course.

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• Business requirements & priorities

which may change every week

• Needs personalisation

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• Need a platform

where this is easy.

Does your LMS

make it possible.

• Easily done by

Google Analytics

Case Study

Jeevan’s Curated Weekly Business Podcasts

14Subscribe - http://bit.ly/jjpodcasts

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Stage 1- Build

• Develop curation process

• Start community

• Set up tech

Stage 2 -Grow

• Higher volumes

• More automation

Stage 3 – Scale

?

Aggregation Podcast Apps /30 Nos + RSS / 50 no's +Automated using AI

Selection Manual 50% automated 50

Manual

80% automated 20%

manual to find outliers

Contextualisation Manual Mostly manual.

Crowdsourcing,

Editorial team of SMEs

Sharing LinkedIn, Newsletter,

twitter

+ web site

100 subscribers1000 subscribers

Known brand

?

Stage 1 – Build

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Aggregation Selection Contextualise Share

Courses

Blogs

Internal

Social

Media

Curation

Pick best

content

Add knowledge,

comments, tags

Find, organise

content

Business & Learning

Needs

45 + Podcasts

Established +

Independent

Harvard

NPR (3)

ABC (3)

Wharton

Fin Times (4)

99% Invisible

BBC

McKinsey

Machine Human Human Machine

Aggregation

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Criteria

- Credibility and history

- Original Content

- Evidence or research

based

- Outliers and balanced

view

- In depth treatment –

At least 15 mins

podcast

Technology – 75%

Human – 25%

Overcast

SoundCloud

iTunes

Selection

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Listen to 30 plus podcasts per week

Shortlist 9

Select 5

10 hours per

week

Listen again

• Value

• Engagement

• Topical

• Needs at least a

3.5 rating

Contextualise

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Rating

Own

assessment

Audience

Easy

access

Share

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Phase 1 - Implemented

LinkedIn

Emailer

Facebook

Phase 2 – In progress

Twitter

Web Site

Phase 3 - Plan

Podcast (about podcasts)

May need a mix of approaches

IT Skills

Generic Management

Business Priorities

Specialised Knowledge

Aggregate information &

knowledge on internet

Information based on key

words and roles

Content Context

Appro

ach

Automate

Humanise

Generic Specific

Curated Content

Vendors Skillsoft, Lynda, Degreed

etc

RSS Feed to intranet

Internal Content

Curation using

SMEs, Editors etc

Personalised

Automated Feeds

$$$

$ $

$$$$

Your current tech

could give you a big

win

$

Integrate with intranet

for quick win

Great for generic

content but wont

provide for specific

needs

Can provide real

value add or can be

waste of money on

how it is set up

PAUL BOICOVITIS

22

Global Learning Senior Content Curator at Telstra

My 7 lessons for

drinking from the fire

hose

Contextualise

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Lessons Learnt

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Know why you’re curating

Know where you’re curating

Know what you’re curating

Inform your audience

Engage your audience

Be prepared to Create

Empower your learners

TIM DODD

28

Education Editor at Australian Financial Review

Where do journalists get information from?

•Know what’s happening

•Read/watch the news

•Social media

•Wire stories

•Unsolicited information (emails/phone

calls)

•Interviews

•Direct observation

•Other people’s research

•Our own research

What information do we look for?

•Things which people don’t know

•Things that people don’t want you

to know

•New ways of thinking about what

we know

•Joining the dots

•Synthesis

•To effectively present new

information we give it context

within what is already known

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How do we structure

a news story?

Simplest form

•Who?

•What?

•Why?

•When?

•Where? More sophisticated

•What happened?

•Why is it important?

•What is the context?

•What is the reaction?

•What happens next?

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Make it compelling

Tell a story....

•Unfold information in a logical

order

•Tread the fine line between

simple and simplistic

•Use examples where it helps to

grasp a concept

•Above all – clarity Make it ‘sticky’

•Stir emotions•Sympathy, outrage, wonder,

envy

•Utilise self interest

•Pique curiosity

Curate vs Create

Curation

•Web ‘rip off’ stories

•‘Rewrite’ stories

•Straightforward ‘fact only’

stories

Creation

•Investigative journalism

•Long-form journalism

•Column writing

Comparing Journalism and L&D

Parallels

• Aim to impart information which people will retain

• Tell it simple, time is valuable

• Focus on the most important

• Challenge of condensing many sources

Differences

• L&D is usually more complex and detailed

• L&D goes further, e.g. aims to change behaviour

• L&D works from the existing corpus of knowledge

• The best journalism aims to tell something new within the context of what is already known

Thank you

tim.dodd@afr.com.au (until Oct 20)

@TimDoddAFR

Next Steps

Join Special

Interest

Community

Attend Workshops

Attend

UnConference

Melbourne

Brisbane

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LinkedIn Subgroup

Register interest

www.learningcafe.com.au

Register interest

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Or send us an email - enquiry@learningcafe.com.au

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