Contextual Design, How to Walk the Walk

Post on 27-Jun-2015

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The full recorded event can be viewed here: http://www.ustream.tv/channel/sf-new-tech-live. From a discussion on user experience design at "Outside the Boxes: Tales of UX Less Ordinary," a collaboration between SFNewTech and AKQA. Speakers including Propeller Labs, AirBnb, Avegant (Glyph), and Amazon Lab 126. Speakers discussed user experience design, user interface design, project management in designing applications and products, and some interesting topics on designing new interfaces and new hardware like the Avegant Glyph. This presentation covers the concept of "Contextual Design," where the most important part of the user experience design process is understanding and empathizing with user needs and interactions. These are the values that our design and development team at Propeller Labs understands and builds upon. We include a few case studies and bullet pointed lessons that we've learned and refined along the way that have helped us design and build compelling user experiences. To us, the design of user experience doesn't start and end during the design phase, but persists through the entire product creation.

transcript

Contextual Design

How to walk the walk.

Hi, I’m George

@georgedyjr @propellerlabsco

Beauty is not enough.

Pretty designs alone won’t cut it.

Context is King.Empathize for your users. Learn their day.

Many projects start with the same process.

Conceptualizing, sketching, interaction design, visual and interface design

But not every project is the same.

When is the user most active? Where is your user engaged with the product?

More industries and services require applications to advance their companies.

Applications are becoming agnostic to industries.

Q: How do you design a check list app?

Good UX requires designing around context.

This.Is different from…

That.So, why should they look the same?

One for your parents.

And one for a structural engineer who inspects buildings under construction.

Design a Checklist.

Modernizing Building Inspection Flow

An app for a structural engineering firm

Streamline building inspections

Cater to a very particular user, “the building inspector”

Imprecision

Sometimes inaccurate and glove-wearing.

Connectivity

Remote regions and underground makes connecting to the internet difficult.

t

Quick and fool-proof interactions.

Design around original plans for familiarity.

Caching & core data for local data storage.

Matching the “analog” workflow as closely as possible.

All your photos. Whenever you need them.

Access

Available anywhere around the world and on any kind of network.

Physical

Our target was the photobook-printing, scrapbook-y crowd.

t

Your high resolution photos, on demand.

Design for a roll of infinite photos.

Adding texture and layering that felt like the final product.

Making editing as natural as viewing.

Elements of great UX

Empathize with your user. !

Anticipate interactions. !

Design and develop around your unique context.

1 !

2 !

3

Everything. All the time.

User experience is not just design or development, it’s the whole package that makes your user feel good.

Thanks. Let’s chat.

@georgedyjr george@propellerlabs.co

!@propellerlabsco

http://propellerlabs.co