Walking the Talk?Turning a “Culture of Continuous Improvement” Into a Healthcare Reality

By Mark GrabanCo-Author of:

It’s easy, if not incredibly trendy, for healthcare organizations to say they have or aspire to a culture of continuous improvement.

In 1989, Dr. Don Berwick, a leading voice in healthcare quality called for “kaizen” and continuous improvement in healthcare…

New England Journal of Medicine, 1989

In 2013,Are we

walking the walk?

See these statements from 25 hospital websites…

They need to improve their use of commas!

Are we walking the

walk?

These books will show you how…

Learn more at

www.Hckaizen.com