CONTRAPPOSTO CONSULTING

Company Profile

“Contra… what?!”

Contrapposto An Italian term used in art circles to name the stance we commonly associate with Michel Angelo’s ‘David’. Depicting both movement and stillness in the body, contrapposto is a metaphor for the roles consulting and training play in business: moments of composed stillness – cognition – in between the ongoing dynamics and demands of business operation.

As certified trainer and consultant of IT Service Management, Maria operates as freelancer within the entity Contrapposto Consulting.

Currently based in the Netherlands she combines her IT sales, training and

consulting experiences to ensure that

each interaction with a customer is about their challenges and solutions.

Maria Kostelac

IntegrityCourtesyCommunityCommunication

IC3 Philosophy of Work

TrainingConsultingCorporate BriefingsCopy Writing

IT Service Management Offering

ITSM Training

ITIL Foundation v2 ITIL Foundation v3 ITIL Foundation

Bridge ISO20000

Consultant Customized

workshops Customized

seminars

Briefings

ITSM Awareness ITIL Awareness ISO20000

Awareness Conference

briefings Customized

briefings

Copy Writing

IT marketing IT presentations IT brochures IT Customer Service Catalogue

Consulting

IT Marketing Plan Define procedures Define processes Facilitation:

IT Strategy definition Policy definition & creation Communication plan Document design

Accredited Training OrganizationsIT Service Management focused businessesIT Conference & Expo organizers

“Who is the customer?”

Contact

Maria KostelacSkype: contrapposto.consulting

+31 6 1977 5670maria@contrapposto.nlwww.contrapposto.nl

WWW.CONTRAPPOSTO.NLThank you for your attention.