Post on 31-Dec-2020
transcript
Conversational Platform for WhatsApp
Official Sendbee Reseller
WHAT WE DO
WE HELP BUSINESSES EMPOWERTHEIR DIGITAL COMMUNICATION
The world's most popular messaging app is now open for YOUR BUSINESS
Create a verified business profile on WhatsApp and connect with 2b+ users across the world.
WhatsApp Messenger Sendbee platform
ANALYTICS
CHAT
NOTIFICATIONS
CHATBOT
Features
WhatsApp Business API User
API
Integrations
FEATURE
CUSTOMER SUPPORT
I’m Ana, a customer.
I want to check shippingstatus of my order.
I’ve messaged a business via my prefered messaging app.
Shopily
5:20 PM
Hello, I’d like to check shipping status of my order.
5:20 PM
My order number is122adnbfhf2234
This chat is with the official business account of Shopily. Tap for more info.
I’m Mark, a customer service agent.
I address client queries thatcome from WhatsApp.
I just need a browser to log inand get started.
Password
LOGIN
I get a notification when I receive a new message.
Open Chats Unassigned Done
Send a message...
Hello, I’d like to check shipping status of my order.
AnaHello, I’d like to check...
21 Mar
Ana+1 2345 123
Details
United statesLocation
Tags
Lead New
New message on Sendbee
At the end of conversation, I can mark chat as done.This helps other team members follow up.
Open Chats Unassigned Done
Send a message...
Hello, I’d like to check shipping status of my order.
AnaHello, I’d like to check...
21 Mar
Ana+1 2345 123
Details
United statesLocation
Tags
Lead New
My order number is 122adnbfhf2234
Hi Ana, thanks for getting in touch
Your order was shipped on April 1, 2019
Awesome, thanks!
Done
Folders
AssignmentsQuick replies
Speed up response time with message templates.
Categorize conversations by foldersand stay organized.
Tags
Tag WhatsApp contacts with keywordsso you can easily sort them later.
Assign chats to team members so no message gets dropped.
FEATURE
BROADCASTS
Integrations
Connect Rightmove, Zoopla or OnTheMarket and start sending WhatsApp follow-up messages
in an automated way.
I’m Lisa, and I’m looking to rent a property.
I’d like get more informationabout the properties I’m interested in via WhatsApp,my preferred messaging app.
I’ve sent a property enquiry via my favourite property website Rightmove.
Search properties
To sale To rentSearch...
I received an instat message via WhatsApp to arrange a property viewing.
Messages to this chat and calls are now secured with end-to-end encryption. Tap formore info.
Real Estate Agencylast seen today at 13:25
Hi Lisa, thanks for contacting Real Estate Agency via Rightmove, regarding the 3 bedroom apartment in Clive Road, West Dulwich.
5:18 PM
I’m David, a letting agent.
I help you find your dreamplace.
I can see the information about the inquired property inside Sendbee.
Open Chats Unassigned Done
Send a message...
LisaHello, I’d like to check...
21 Mar
Lisa+1 2345 123
Details
United KingdomLocation
Platform
Rightmove
Link
https://rightmove.co.uk/link
Hi Lisa, thanks for contacting Real Estate Agency via Rightmove, regarding the 3 bedroom apartment in Clive Road, West Dulwich.
United KingdomLocation
Platform
Rightmove
Link
https://rightmove.co.uk/link
FEATURE
AUTOMATED RESPONSES
I’m Luke, a Facebook user.
I’d like to learn more about the offer I discoveredon Facebook.
I’ve discovered a Click-to-WhatsApp ad on Facebook. I can learn more about the offer via WhatsApp.
SponsoredReal Estate Agency
Send Message
2, 3 & 4 bedroom homes in Surbiton,from £400,000. Learn more about the listings by clicking on the link below.
I started a WhatsApp conversation by sending pregenerated keyword.
5:20 PMListings
This chat is with the official business account of Handy Cleaning. Tap for more info.
Real Estate A...
I’m Bee, a chatbot.
I automate WhatsAppconversations.
You can set me up in Automation pageof the web application.
Default reply
Away reply
Add new keyword
Customer message
Hello {{name}}, thanks for getting in touch!
Add reply here
To activate me simply create a keyword and set up messages that will be triggered.
Default reply
Away reply
Add new keyword
Offer
Default reply
Away reply
Add new keyword
Listings
Listings
Hello {{name}}, thank you for getting in touch.Please answer the following questions in order to receive a list of properties you might be interested in.
Add reply here
What is your first andlast name?
Customer response
Agents can monitor all my conversations and take over to close a sale.
Messages to this chat and calls are now secured with end-to-end encryption. Tap formore info.
Lukelast seen today at 13:25
5:20 PM
What is your first and last name?
Hello Luke, thank you for getting in touch. Please answer the following questions in order to receive a list of properties you might be interested in.
5:18 PM
5:20 PMListings
Keyword based
Human takeoverVisual builder
Create a chatbot using our visual chatbot builder. No programming required.
WhatsApp UI don’t support buttons. Use keywords as flow triggers.
Media
Add pictures, videos and files in your chatbot flows.
Shift conversations between customersand agents without hassle.
FEATURE
TURN CALLS INTO WHATSAPPCONVERSATIONS
IF CALLER PRESSES ON 1 SEND WHATSAPP MESSAGE Follow_up_weekend_m_temp
IF CALLER DON’T RESPOND FOR 30 sec SEND WHATSAPP MESSAGE Follow_up_temp
Add new action
Create IVR responses
Prevent lost & abandoned calls by converting theminto WhatsApp chats.
Conversational Platform for WhatsApp
Official Sendbee Reseller