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Copyright Catherine Kelley, Michael Sperling and Neal Sturm (2004). This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.
Distance Learning InitiativeFrom Idea To Maturity
Catherine KelleyAssistant Provost for Educational Technology
Michael SperlingAssociate Provost for Interdisciplinary, Distributed and Global Learning
Neal M. SturmAssociate Vice-President and Chief Information Officer
Growing Into a Transformative Mission University Mission Statement – April, 2000
“Fairleigh Dickinson University is a center of academic excellence dedicated to the preparation of world citizens through global education. The University strives to provide students with the multidisciplinary, intercultural and ethical understandings necessary to participate, lead and prosper in the global marketplace of ideas, commerce and culture.”
Conceptual Foundations for Ubiquitous Online Learning Internet as Fundamental Learning,
Collaboration & Communication Tool Bringing Global Resources to our Students Reality of Lifelong Need for Facility with
Asynchronous, Graphically-Mediated Digital Communications
Improved Educational Success, Employability, and World Citizenship
Distance Learning Requirement 1 Online 3-Credit Course per 32 Credits of
Study (4 courses prior to graduation) Blended and Fully Online Freshman Year “The Global Challenge” Sophomore Year College Requirement Junior/Senior Years Disciplinary Electives
Growing Into a University-Wide Curricular Requirement
Concept Leadership Funding Implementation Support Assessment Outcomes/Accountability
Roadmap
Planned Accomplishments Unplanned Accomplishments Still on the List In Hindsight
Planned Accomplishments - Courses Development of The Global Challenge as
First Required Course Development of College - Level Second Year
Required Courses Continued Development of Third and Fourth
Year Electives
Unplanned Accomplishments - Courses The Global Challenge is an Award-Winning
Course The Global Challenge Learning Outcomes
Assessment Project Move from Purely Distance to Hybrid
Requirement Third Year has Become Electives rather than
Department - Level Requirements, which Proved Impracticable
Unplanned Accomplishments – Outreach and Liaisons Growth of Relationship with Student
Services, especially Enrollment Services and Advising Offices
Offering of Student Orientation Programs Mailings to all Students every Term --
Reminding them of Requirements and Technical Issues
Coordination of Lab Sessions, Tech Support for Hybrid Classes
Unplanned Accomplishments – Faculty Development
Blackboard Shell for Every Class at FDU Teaching with New Technologies Institute Stamp / Image Object Gallery – in
Development
Enrollment in DL Classes Per Semester, 2001-2004
Fall 2001
Spring 2002
Fall 2002
Spring 2003
Fall2003
Spring 2004
Fall 2004
177 374 664 1142 1178 2001 2111
Summary of DL Sections by CollegeSpring 2004 Fully Online Blended Total
Maxwell Becton College of Arts and Sciences
8 50 58
University College: Arts, Sciences, Professional Studies
12 15 27
Silberman College of Business
1 10
11
New College of General and Continuing Studies
11 3 14
University Core Program
0 40 40
Expected but Still Nice: Growing Student Satisfaction
The course software was easy to use.
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Fall 0
1
Spring
02
Fall 0
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Spring
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Fall 0
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Spring
04
Global Challenge
Upper Level
Expected but Still Nice: Growing Student Satisfaction
It was clear to me how to participate effectively in the Discussion Board.
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Fall 0
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Spring
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Fall 0
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Fall 0
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Spring
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Global Challenge
Upper Level
Expected but Still Nice: Growing Student Satisfaction
I was satisfied with the quality of the discussion in the Discussion Board.
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Fall 0
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Spring
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Fall 0
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Fall 0
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Global Challenge
Upper Level
Expected but Still Nice: Growing Student Satisfaction
If I had a choice, I would take another online course.
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Fall 0
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Spring
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Fall 0
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Fall 0
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Global Challenge
Upper Level
Still on the List
Cultivating Opportunities to Generate New Student Revenue Some has occurred (National Guard, Booz Allen
Hamilton) More is planned
We Don’t Have Much Still on the List of Things we Initially Planned to do But we’ve added many items to our “to-do” list
In Hindsight
Insufficient Staff Planned for a Venture of this Magnitude We’re surviving, but workload is high
We Should have Ramped up In-House Instructional Design Capacity Sooner
Increasing Use of IT for Teaching has Led to an Unexpected Surge in Demand for Other Resources, e.g.: Classroom technologies Plagiarism detection software
In Hindsight (cont’d)
More Laptops Needed to Support Adjuncts, who are the Backbone of this Program
Presidential Mandate was Necessary but not Sufficient to Ensure Faculty Buy-in
Our Faculty Advocates were not at the Center of University Life They were tenure-track, adjuncts, etc.
More Attention Should have been Given to Other Administrative Units, e.g. Enrollment Services
Planned Accomplishments
Formalized Partnership with Collegis√ Planning √ Hosting √ Support
Help Desk Increase in Technical Staff Enterprise Email System Forklift Network Upgrade Data Integration (Datatel, LDAP, Blackboard) Refresh Laptops & Computer Labs
Unexpected Accomplishments Integration of Blackboard & UTAC Support Network Bandwidth Moved Hosting From Collegis to Blackboard New Library Automation System Improved and Positive IT Visibility
IT viewed as the “great enabler” IT given favorable consideration in the budget
process
Still on the List
Dial-Up Support Blackboard Portal Blackboard Real-Time Integration with
Datatel In-House Hosting Enhance Support Staffs Additional Wireless
In Hindsight
Easy To Underestimate Work Effort Understanding The Value Of Developing
New Inter-Departmental Partnerships Staffing Requirements Too Conservative Calendar Too Short Murphy Lives
Return On Investment
Faculty Development and New Academic Programming
Niche New Revenue Ventures Strategic Partnering Recruitment “Story to Tell” Enhanced Image and Institutional
Differentiation
Summary Points
Providing Global Resources to our Students Takes Time, Energy, and the Fostering of Creative Partnerships - All Worth the Effort
It takes Long Term Vision and Long Term Support to Maintain the DL Requirement
Missions Must Support the Needs of Students, Faculty, Administrators, and Technologists.
Stay Tuned
www.fdu.edu Online Learning Computing Global Education
www.gig.org