Staff Presentation

30 March 2011

www.cordia.co.uk

Contents

• This year’s budget performance• Next year’s budget pressures• Terms and conditions for Cordia

employees• Attendance management• Blair Court refurbishment• Staff survey results• Cordia Pathway• Additional business• Staff focus group

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This Year’s Budget Performance

CORDIA (SERVICES) LLP OutturnAnn

Budget Variance

£000 £000 £000

         

INCOME   145,360 146,805 -1,446         

EXPENDITURE  

Payroll 83% 111,293 111,976 683

Property Costs 2% 2,490 2,205 -285

Supplies and Services 12% 19,386 21,910 2,524

Transport 3% 4,442 2,988 -1,453

Royalties 1% 908 912 4

Central Charges/Fin Charges 3% 4,123 4,123 0

Total Expenditure   142,642 144,114 1,473         

Profit / Loss before Exceptional Items   2,718 2,691 27

Restructuring Costs   2,650 0 -2,650

Profit for Distribution   68 2,691 -2,623

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Summary Position –Cordia (Services) LLP

Actual Budget Variance

£000 £000 £000

         

Services Total   2,718 2,691 27

         

Catering   1,291 372 919

Encore   -391 -53 -338

Cleaning   228 122 106

Janitorial   409 150 259

SXP   569 242 327

Homecare   -2 1,552 -1,554

EquipU   340 120 220

Children and Families   199 0 199

TASS   0 0 0

Other Care Services   4 14 -10

Alarm Service   52 98 -46

Care Catering and Cleaning   19 74 -55

Hostels Cleaning   0 0 0

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Next Year’s Budget and Pressures

Budget 2011/12

Projected Profit – March 2012 £2,631,000

Terms and conditions £1,000,000

Budgeted Contributions from new business – stairlifts / Encore £220,000

Loss of Contribution from closures / fruit - GCC - £250,000

Adjusted Profit for 2011/12 £3,601,000

Pressure Areas

Home Care underspend / staffing £2,000,000

Food Cost inflation £660,000

Cost of Additional Public Holiday £76,000

 Pension Costs £315,000 

NI reduction -£450,000

Salary Increments £314,000

£2,915,000

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Weekly Hours Charged –

Week 4 of Each Period

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Terms and Conditions for Cordia Employees

• 2011/2012 – Reduction of £1M (brought forward from 2012/2013)

• 2012/2013 – Reduction of £3M• Already under consideration

– Remove premium rated overtime– Convert 4 public holidays to annual leave– Public holidays paid at pay + plain time– No annual increase in pay

• To be reviewed– Holiday entitlement /annual and public– Sickness benefit– Non-standard working pattern payment– Working context and demand payment– Standard working hours/week– Payment rate for working additional hours

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Cordia Quarterly Absence

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Quarterly Attendance Management Activity

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Blair Court Refurbishment

• 10 year lease for Blair Court 2011 – 2021• Does not include the business centre• Includes a refurbishment of Blair Court

– Move business centre upstairs– Refurbish toilets (male and female)– Replace existing heating system– Renew carpets in a number of areas– Refurbish the catering area

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Staff Survey Results

• November 2010 – January 2011

• All staff

• 8.2% return

• Available on Extranet

• HOS given own section

• Discussed at different forums

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Staff Survey Results

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Staff Survey Results

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Staff Survey Results

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Additional Business

Area of Business Turnover

Stairlift Contract - EquipU £400K

Glasgow Translation and Interpretation Service £2.3M - £1.0M

G4S Blackberry Development £40K - £200K

Riverside Museum £500K

Botanic Gardens £300K

Training External Clients £400K

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Staff Focus Group

• Cordia Way project• Re-launch with 25 staff• Every 6 weeks• Include

– Bright Ideas– Cordia View– Board minutes

• Update on key issues• Minutes on Extranet• Representatives’ feedback to staff

members

Questions