Corporate Culture

1. Principle

Our actions and ways of communicating are marked

with a large portion of reciprocal understanding, re-

spect and support.

• We deliberately listen and make a concerted effort

to understand, to respect and to mutually support

one another.

• We are binding in what we say and do.

• We pay attention to our choice of words and our

cultivated behavior.

• We confront disruptive behavior directly with the

concerned; openly and honestly. Supervisors are

available for assistance.

2. Principle

As in principle 1, the same applies to our customers;

we treat them in a sincere and professional manner.

• We are genuinely interested in their needs and our actions are aimed accordingly.

• We aim to be cordial and obliging.• We offer more than our customers expect from us.

3. Principle

Our pursuit for growth demands a sound foundation

providing high amounts of innovation and flexibility.

• We avoid excessive pressure, allowing us to remain

proactive.

• We think and act in the corporate spirit and utilize

our resources sensibly.

• We pursue only the essential and set our priorities

accordingly.

• We contribute ideas leading us to new innovations

providing us with market leader status.

4. Principle

Our corporate culture leaves room for a positive and

humorous cooperation.

• We interact openly and spontaneous and live our

social competence.

• We provide opportunities to encounter each other

outside the place of work.

• We are tolerant towards our colleagues.

These principles apply especially to our management

Our company goals are defined and transparently

communicated to all levels, allowing for execution

based on individual responsibility.

• We make decisions by including the relevant peo-

ple with the respective authority.

• We assess all possible consequences in the deci-

sion making process.

We manage our staff by means of results and culture.

• We maintain a positive but critical stance towards

our fellow employees, allowing us to promote inde-

pendence in achieving their personal goals.

• We continuously monitor target achievements and

assist with punctual corrections.

• We can motivate ourselves, allowing us to portray

such motivation on to others.

• We promote the team spirit by example and act

out our corporate culture.

• We provide for and promote a creative environ-

ment.