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7/27/2019 Corrigendum No. 1 to Rfp Notice No. 10 of 2013
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August 19, 2013
Subject : Corrigendum No. 1 in the RFP Notice No. 10 of 2013
Reference: RFP Notice No. 10 of 2013
CORRIGENDUM NO. 1 to RFP Notice No. 10 of 2013 by GSDMA
Following is the corrigendum to presently available RFP for Selection of Build, Own, Operate, and Transfer (BOOT) Operator to Set-up and
manage Information & Communication Technology System (ICTS) Infrastructure for Gujarat State Disaster Response.
Note GSDMA will respond to only those queries received before the end of day (IST) on August 23, 2013. (All emails should be sent to
pmu@gsdma.org)
Sr.
#
Page
#Clause #
Description of
Terms / HeadingsExisting Clause Query GSDMA Response
1121
Annexure
III Section
1.2
Technical
Specifications for
Incident
ManagementApplication
The system should support:
Integration with ESRI ARCGIS
server 9.3 to store, manage and
analyse spatial data, including
interoperability with the ARCGIS
Server Web Application
Development Framework (ADF).
Advanced spatial data types
representing geometries such as
points, lines, and polygons and
many functions and features that
interoperate with these data types.
All Vendors should ensure that
proposed GIS platform (s) comply
to OGC standards such as WMS,
WPS, WFS, WCS etc.
Will GSDMA accept IMS software whichuses non-ESRI platforms like Google Map
or similar as the base layer for the GIS
module? Google Map provides a lot of
base data for India out of the box and IMS
application can take advantage of the
base data and can provide the capability
to create/view/update/delete necessary
layers and provide all functionalities
referred to in the RFP (and later integrate
to whatever GIS platform, ESRI ARCGISetc., the government might already have
if required at all). Essentially we are trying
to clarify if ESRI product ArcGIS 9.3 Server
based GIS is an absolute requirement for
this project, or can vendors propose
comparable/better mapping capability
based on Non-ESRI platforms like
Google Maps?
IMS software working on Non
ESRI platform will be accepted.
Google map or other suitable
base layer is accepted providedIMS meets other specifications.
mailto:pmu@gsdma.orgmailto:pmu@gsdma.orgmailto:pmu@gsdma.org7/27/2019 Corrigendum No. 1 to Rfp Notice No. 10 of 2013
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2119
Annexure
III 1.2
Technical
Specifications forIncident
Management
Application
Operational Requirements for
Incident Management System (IMS)
OPEN SOURCE products can be
downloaded for free from public domain
and customized but are restricted to
contributors/volunteers for any
enhancement to OPEN SOURCE product.
Can a bidder just download an OPEN
SOURCE Incident Management Solution
from some public domain website and
propose customization to meet GSDMA
needs? Or does GSDMA want an IMS
product provided by software companies
who specialize on providing IMS solution
to various government agencies
worldwide?
Open source IMS software will
not be accepted. Pre-
qualification requirement is
that IMS software should have
been successfully implementedat least at one location: GSDMA
expects that OEM would be
responsible for proper
functioning and upgradation of
the system for total operational
period of 5 years
3 83 EOC Connectivity and AlertMessage Flow
Alert messages will be received oncomputer or mobile or on both?
Alert messages will be delivered
on various media including
Computer (e-mail) /Mobile(SMS or Voice mail) in addition
to Alert and warning towers
483
GSDR-ICTS will (subsequently)
cover all parts of the State using
multiple communication
technologies (as a redundancy
measure), in suitable topology,
which will be based on open
standards having scalability,
flexibility and upgradability
Please mention the different type of
networks for communication in order of
priority in case disaster happens
Information already included in
existing RFP (Please refer page
97)
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5 112 Incident Management Application Please describe the desired unifiedcommunication interface
Universal communication
interface (using soft clients and
VoIP switching matrix) to bridge
VHF networks of: Police, Fire
brigade, National Disaster
Rescue Force (NDRF) and
Revenue department operating
in 136 to 174 MHz frequency
band. Provision is to be made
for 2 (two) R F channels per
network and 2 VoIP channels on
MPLS-VPN and VSAT (total 12
ports)
6112
ScheduleII Annex I
Section
1.3.5
Incident Management Application -
Emergency Response Vehicle
Need to describe the interfacing network
available with ERV. To transfer videoinputs from Disaster sites to Control
Room using Mobile applications or if ISP
network is not available. Please confirm
Only long distance broadband
connectivity available at ERV is
via VSAT link (Inmarsat BGAN
service is not permitted at themoment in India, but will be
made available once permission
is granted by DoT). Hence video
inputs are to be transferred on
VSAT link.
7112
Please describe the prediction data
required from agencies in detail
Prediction data received from
various agencies will include
probable rain fall rate and area
over which rain is likely, cyclone
speed and likely landfall timeand location, height of waves in
case of Tsunami, flood levels
and water release rates from
CWC and irrigation department
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8116 Alert and warning system
Do we need to integrate Alert and
warning system real time with Incident
Management Application?
Yes, Read page 117 "The
warning message controller is
to be installed at GSEOC
Gandhinagar with back-up
controls at concerned DEOCs"
9118 IMPS
Please describe whether LDAP based
directories are available now? The system
should provide mechanisms for
provisioning user identities and
relationships among multiple LDAP-based
directories
LDAP based directories are notavailable at present. Required
information on user identities
and relationships will be
provided to the operator.
10119 Incident Management Application
Asset Management - Please confirm that
it is linked to offline tracking of assets
No. Asset tracking is to be done
on dynamic basis (even if the
asset is on the move).
11
120 Incident Management Application
Historical context on GIS layer. Please
describe the exact need
Required information is
available on same page (page
number 120). Historical data
will be provided by GSDMA.
12122
IMA - The system with ability to be
receive, compile, store and analyse
data on rainfall, flood, water level,
wind speed and direction, earth
shake, temperature, cyclone
progression provided by various
Government / Non-Government
agencies will be preferred
Need to have integration real time or
offline. Do we need prediction algorithms
in built in the system
Integration on real time basis is
essential. However prediction is
not included in the system
requirement.
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13116 1.8 VHF Radio Systems
The RFP calls for VHF network it is not
clearly stated whether the system should
be analogue or Digital and what standard
is to be adopted, its suggested to choose
the Digital Mobile Radio ( DMR ) standard
as this is an European Telecommunication
Standards Institute ( ETSI) open standard
The VHF radio network is
expected to consist of a 25
Watts base station operating
from ERV and handheld radios
used by first responders at
disaster sites. Requirement is
for reliable, rugged system;
hence choice for analog or
digital radio is left to the bidder.
Please note that handheld radio
is expected to have a range of
5.0 Kilometers to operate with
base station equipped with 40
feet high mast and 25 watts RF
power. It is a closed user
network hence standard is
immaterial.
14116 1.9
Alert & Warning
system
It is not mentioned whether the siren
should be mechanical or Electronic. It is
suggested that the siren should be
electronic sirens as these can be operated
from standby DC power source, whereas
the mechanical siren will require AC
power
Siren can be either Electronic /
electricity driven. Suitable
power supply is to be provided
by the operator. Demonstration
of functioning of remote siren
unit is to be made during NCNC
Demo
15134 18
High Frequency
Transceiver
The deployment and location of these are
not clear. It is important to know the
exact location for proper antenna designand type of antenna required to be
specified
High frequency transceiver is
part of ERV and will be installedat disaster site.
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16136 1.4
Operation of the
System
As the VHF system has to handle voice
and data, its suggested that the RFP
specifically as for DMR Radios. The DMR
radios is an open standard radio that
works on TDMA platform and allows for 2signaling channel on a single frequency.
VHF radios are meant for
switching sirens on / off and for
transmission of voice broadcast
messages. Switching of sirens
will be through DTMF tones in
voice band and pure data
transmission is not envisaged.
As such Analog radios will serve
the purpose.
17248 4
Systems installed
in Emergency
Response Vehicle
Is there a requirement for GPS based
Vehicle location system, where by the
location of the vehicle can be monitored
at the DEOC
Yes
18
113 1.5
For portable VSATs the modem has
to be inside the chassis of the
antenna itself with weatherproofing. Is our understanding
correct?
For portable VSATs the modem has to be
inside the chassis of the antenna itself
with weather proofing. Is ourunderstanding correct?
The modem can be in a
separate weatherproof chassis
if the design permits. However
overall weight limit of eachpackage and number of
packages remains same.
19114 1.5
Weight per package to be less than
30 kgs. However, vendor may offer
systems of higher weight with
suitable modifications for ease of
carrying (backpack or other
methods) it in the field.
Pls specify the mentioned weight includes
RF also.
Yes. The weight includes all
components in the respective
package.
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20115 1.7
The remote installations are
proposed to be connected through
VSATs on GSDMA/GOG's own hub,
with an alternate provision toswitch over to share hub owned by
another government agency.
Details regarding shared hub owned by
another government agency are needed.
The alternative arrangement is
still not in place. However
responsibility to t ie-up with
government agency for this
purpose as well logistics for
interconnection will be
GSDMA's responsibility. Details
will be provided as and when
finalized. The bidder need not
make any financial provision for
this arrangement.
21115 1.7
The network should have the
capability to work with any satellite
located in Geostationary Orbit arc
from 55 E to 115 E and with any
satellite visible from India.
Which satellite will be used for thenetwork envisaged for GSDMA and what
are the satellite parameters for the same?
The RFP states any INSAT satellite from
55E to 115E. Different satellites have
different parameters and RF and
bandwidth sizing is dependent on these.
The satellite capacity will be
provided by Antrix on available
satellite after installation and
commissioning of the hub. The
location arc of the satellite is
indicated to ensure antennatracking capabilities. RFP has
included specifications for
antenna and RF components
that can support transmission
up to 45.0 Mbps carrier on any
satellite even with minimum
G/T. GSDMA network
requirement is only around 5.0
Mbps outroute carrier as such
no difficulty will be experiencedfor operation with any satellite.
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2282 85/82 Integrate GSDR-ICTS with GSWAN
Page 85 says that operator shall integrate
GSDR-ICTS with GSWAN, whereas page 82
states that Gujarat State Wide Area
Network (an e-Governance infrastructure)
would be linked to/ Integrated with GSDR-
would be done by GSDMA.Pls clarify. Isthis integration under bidders scope
The operator is responsible for
integration with GSWAN and
has to ensure proper interface
and routers, LAN cables etc.
GSDMA is responsible for laying
OFC link between SEOC andGSWAN NOC.
23The operator shall also
interconnect the SDC with GSDR-
ICTS.
pg 85 says that The operator shall also
interconnect the SDC with GSDR-ICTS,
whereas page 82 states that State Data
Centre (SDC) will be integrated with SEOC
would be provided by GSDMA.Pls clarify.
Is this integration under bidders scope
or GSDMA??
OFC/GB Ethernet would be
provided by GSDMA. The
operator is responsible for
integration with mail and data
servers to be installed by the
operator in SDC
2492 Telephone Network
Who will provide telephone network at
SEOC, DEOC, ERC, ESF, and TEOCs? Is it
under bidder's scope?? Pls clarify
Telephone links at SEOC to
operate with GSWAN, SICN areprovided by GSDMA. Operator
has to provide 2 X E1 ISDN links
(60 lines) for call centre and
other users at SEOC. Telephone
links / wiring at ERC, DEOC and
TEOC will be provided GSDMA.
Operator will not be
responsible for telephone lines
at ESF offices.
25102 1.3.3
GSDMA connectivity at vidan
sabha, SICN,
GSWANSOC,SDC,GIDM,Statistical
bhavan, Gandhinagar SHQ
Hope SEOC would be connected to vidan
sabha, SICN,
GSWANSOC,SDC,GIDM,Statistical bhavan,
Gandhinagar SHQby GSDMA. Pls clarify.
Hope this would be under GSDMA Scope.
Page 263 - "WidebandConnectivity between SEOC and
GSWAN SOC, SDC, GIDM
through OFC / GB Ethernet /
leased lines and telephone
cables for EPABX connectivity
with SICN at Vidhan Sabha,
Gandhinagar".
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26103
SEOC integration with
NICNET/National network
backbone
Is it under bidder's scope? Pls clarify. If
yes, what is the bandwidth required?
The connectivity is not part of
operator's responsibilities.
27 94 ESFs at State Head quarters, (14)and ESFs at District Head quarters
As per page 20, Important Government
offices (Including 14 ESF) at SHQ will be
connected for voice and data
communication with SEOC on SICN which
would be provided by GSDMA. Pls clarify.
Will this be under bidders scope? Or
GSDMA?
These offices are
interconnected via GSWAN andthis is not part of operator's
scope of work
2894
The National EOC (NEOC) and
national level ESF (14) agencies
Pls clarify. Will this be under bidders
scope? Or GSDMA?
This is not part of operator's
scope of work.
2995
TEOC's and ESF for 20 locations on
MPLS VPN connectivity
Pls clarify. Will this be under bidders
scope? Or GSDMA?Yes
30General
VSAT connectivity required at
GIDM
Is VSAT connectivity required at GIDM?
Hope GIDM is same as DMI. Pls clarify
VSAT is required at GIDM.
Disaster Management institute(DMI) is same as GIDM.
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31General
MPLS bandwidth required at
DEOC's,ERC's,TEOC's.
What is the MPLS bandwidth required at
DEOC's,ERC's,TEOC's. is it 128 Kbps or 1
Mbps. Pls clarify. Some place it says 128
Kbps and some places it says 1 Mbps
Page 92 - Horizontal and
vertical connectivity between
SEOC, DEOC, ERC, GIDM, TEOC,
ESF(s), State Data Center, SICN
and other nodes on GSWAN
and public telecom based
GSDR-ICTS backbone (MPLS-
VPN). The connectivity on
MPLS-VPN between SEOC and
DEOCs will be at 1 Mbps rate
and between District and TEOC
will be at 128 Kbps rates.
Horizontal connectivity means
connectivity at a particular level
(state capital or district
headquarter) for exampledistrict EOC and ESF
departments in the same
district. Vertical connectivity
means connectivity across
levels for example SEOC and
DEOC.
32General
Is VSAT connectivity required at
TEOC's?
Is VSAT connectivity required at TEOC's?
Pls clarify
Not required. (please refer to
page 97 of RFP)
33General MPLS port sizing at SEOC
What should be central MPLS port sizing
at SEOC? Pls suggest
16.0 Mbps port size for MPLS-VPN at SEOC will take care of
intercommunication between
SEOC and other nodes.
34General
MESH or Hub spoke topology for
MPLS
Should we provide MESH or Hub spoke
topology for MPLS? Pls suggest
The vendor needs to decide the
best topology that will be
reliable and meet bandwidth /
communication requirements
and will be cost effective.
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35General Scope of the bidder
Hope on the connectivity front, MPLS has
to be provided at SEOC,DEOCs,ERCs,
TEOCs along with broadband too. Only
this is the connectivity scope of the
bidder. Pls suggest if any other
connectivity would be under bidder
scope?
List of deliverables that are part
of operator's responsibilities
are at Schedule XIII (page 254
onwards)
36133
-
134
17VHF Hand Held
Radio set
Minimum range for handheld should be
5KM. Its possible with VHF Repater 50
watt or VHF Portable repeater.
Please need confirm requirment of
repeater is not mentioned.
No repeater is envisaged.
Please refer to response to
query number 13 above.
37133 18
Radio Frequency
transceiver base
station with
25Watt poweroutput.
With DMR Base station/mobile radio set
will fufill this data & voice
communication.
Please confirm the what type datacommunications going do.
Only voice communication is
necessary. Analog radio will
suffice. However operator can
offer DMR.
38134 23
Voice
communication
with multiple
redundancy
DMR VHF Repeater/base station will have
an IP port for data & voice over IP
communication network. Please confirm
will IP port will able to connect directly to
VSAT or need any gate way.
Connectivity with VSAT is
expected via Universal
Communication interface at
ERV. Hence DMR repeater with
IP port is not essential.
39136 1.5
Alert/ Warning
Announcement
System
Hytera Digital Repeater with 50 watts
power will cover maximum area base on
the topography.
As already explained above
repeater is not necessary for
required coverage area.
40 259-
2607
Equipment and
systems at each
ERV
VHF base station for local network with
one base station and 10 Handheld sets:
Please confirm base station is 50 Watts
repeater / simple 25 watt static
set/mobile set.
Base station with 25 Watts
power output meets RFP
requirement. Operator can
offer higher power base station
including sufficient back-up
power system
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41116 1.8
Please confirm Its VHF base station or
Repeater ( In vehicle Mount) & whats
power output.
Hytera having this solution with 50 watts
repeater or 10 watts Portable repeater to
carry any where remote location
operation.
Base station with 25 Watts
power output meets RFP
requirement. Operator can
offer higher power base station
including sufficient back-up
power system
42Call Center
For resilience and redundancies, shall we
offer inbuilt in a cloud solution, than an
on-premises solution? Building similar set-
up on a captive manner involves heavy
capital outflows, which not only bring
with them proprietary HW/SW elements,
but also the complexity of inter-
operability and the need for specialized
and skilled manpower to make them work
on a perpetual basis. Pl suggest.
It is felt that cloud based
solution will not meet reliability
and up-time requirement for
Disaster Management
applications. However bidder is
free to offer any other solution
for the call centre that can
meet operational and reliability
requirements of RFP.
4392 2.2
Connectivity and
Internetworking
requirements
Horizontal and vertical connectivity
between SEOC, DEOC, ERC, GIDM,
TEOC, ESF(s), State Data Center,
SICN and other nodes on GSWAN
and public telecom based GSDR-
ICTS backbone (MPLS-VPN). The
connectivity on MPLS-VPN between
SEOC and DEOCs will be at 1 Mbps
rate and between District and TEOC
will be at 128 Kbps rates. Horizontalconnectivity means connectivity at
a particular level for example
district EOC and ESF departments in
the same district. Vertical
connectivity means connectivity
across levels for example SEOC and
DEOC
Instead of using the MPLS network for the
Telecom functionality, we propose to
deploy hosted Telephony to reach out to
all the required emergency response
functionaries, in real time basis, in
compliance with the defined call flow.
No change
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44142 1.3 b
UniversalCommunication
Interface
The system should provide facility
to interface communication
technologies mentioned above for
mainly voice intercommunication.
The bidders system should include:
Interface conversion cards /software systems to bring 4
different systems on a single VoIP
platform
VoIP gateway
These together should demonstrate
that internetwork calls can be set-
up as required by the disaster
management authority
Instead of using VoIP as a technology for
all voice calls, hosted Telephony will bedeployed and the needed integration to
the universal communication interface
shall be enabled using APIs.
No Change
45250
Call centre
operations and
Alert and warning
system
Access to all 60 incoming lines from
any agents position
Automatic call distribution system
with override facility for manager
Recording of all incoming and
outgoing calls
Fall back connectivity from
redundant sources
Facility to issue warning messages
Capability to issue SMS and Voice
mails to government officials and
other stake holders
To be enabled using a hosted Telephony
platform to meet all these requirements
with an asset-lite mechanism.
No Change
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46255
Schedule
II Annex I
Section
1.3.5
Call centre
operations and
Alert and warning
system
Call centre with infrastructure
(workstations, phones, furniture
etc.) for 30 agents and 60 ISDN
telephone lines from Telecom
service providers with suitable
EPABX for call handling /
distribution etc.
b. Interactive Voice Response
system
Call handling and distribution / IVR /
Business controls to be deployed in the
Hosted Telephony platform, than in the
EPABX on premises.
Not essential but can be offered
by the bidder
47Call Center
Ability to monitor the status of various call
centre agents located anywhere in any
geography and manage the operational
efficiencies is required to be more
productive. Pl consider.
Not essential but can be offered
by the bidder
48 Call Center
Feature to barge into any of the live calls,
by the admin, to ensure needed checksand balances is necessary for better
functioning. Pl confirm.
Not essential but can be offeredby the bidder
49Call Center
We recommend the feature - Readymade
reports and also the ability to generate
reports based on user defined criteria on
all Call stats / agent performance metrics
any time and ability to schedule
predefined reports at defined regular
intervals to designated email IDs. Pl
consider.
Not essential but can be offered
by the bidder
50Call Center
We recommend the ability to integrate
any of the web applications / data bases
with the Cloud Agent application and
agility/ flexibility to deploy, needed call
flows / IVR changes on the fly.
Not essential but can be offered
by the bidder
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51Call Center
We recommend the ability to listen to any
conversation recording through a browser
log-in with Internet connectivity from
anywhere, any of the calls, as call
recordings are hosted and can be
accessed through proper log-in
credentials by the authorised personnel.
Call recordings can be listened within
minutes of the call completion. These
features are essential to be part of DR
Management Process.
Not essential but can be offered
by the bidder
5292 2.2
Connectivity and
Internetworking
requirements
Connectivity between SEOC, DEOC,
ERC, DMI, and disaster location(s)
using VSAT network at nominal 512
Kbps rates that is upgradable to 1.0
Mbps from affected districts EOCs
and ERVs
What is the nominal Outbound and
Inbound data rate? As Video conference
too will be using the VSAT (Star network)
as a medium, it would be better if the
nominal rates can be defined or may be
left to the bidder as per their design
Inbound data rate will be 512.0
Kbps (1.0 mbps if approved by
DoT). Outbound rate will be in
the range of 3.0 to 5.0 Mbps
(already specified in RFP)
53114 1.6
Emergency
Response Vehicle
(ERV)
ERV are vehicle mounted systems
that can be relocated to wherever
required in response to an
emergency incident. .........
Is it mandatory to propose vehicle
mounted DSNG antenna system or can we
propose Flyaway VSAT antenna system?
Flyaway VSAT not allowed
instead of ERV mounted VSAT.
There is a separate provision for
portable VSAT systems.
54 260 #7 ERV ERV
All weather CC TV camera for day
and nightoperations with PTZ operation
capability (1)
Need Clarity on location of Cameras. # No
of Cameras # Days of Recording Required# Bandwidth and Switching Locations. No
of Cameras required in each location,
Very clearly mentions 1 camera
in the ERV Vehicle. Recording
for up to one week is sufficient.
The video output of the camera
will be transmitted to SEOC /DEOC via VSAT link which will
operate at 512 kbps, so
bandwidth is to be adjusted to
suit capacity of the link.
Switching location will be SEOC.
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55263 Note
SEOC building at Gandhinagar is
equipped with mains and back-up
generator power supply ,
general air-conditioning, furniture
and fixtures in some of the
rooms as described in RFP,access control and CCTV system for
security and PA system
Need Clarity to understand, if all the
cameras need to be displayed in main
command control room. Also request
information on Make/Model of system
present in SEOC Building.
Security system is not part of
operator's responsibilities.
56121
Section
1.2,
Clause
1.17
TechnicalSpecifications for
Incident
Management
Application
The system should support:
Integration with ESRI ARCGIS
server 9.3 to store, manage and
analyse spatial data, including
interoperability with the ARCGIS
Server Web Application
Development Framework (ADF).
Advanced spatial data types
representing geometries such as
points, lines, and polygons and
many functions and features that
interoperate with these data types.
All Vendors should ensure that
proposed GIS platform (s) comply
to OGC standards such as WMS,
WPS, WFS, WCS etc.
Will GSDMA accept IMS software which
uses non-ESRI platforms like Google Map
or similar as the base layer for the GIS
module? Google Map provides a lot of
base data for India out of the box and IMS
application can take advantage of the
base data and can provide the capability
to create/view/update/delete necessarylayers and provide all functionalities
referred to in the RFP (and later integrate
to whatever GIS platform, ESRI ARCGIS
etc., the government might already have
if required at all). Essentially we are trying
to clarify if ESRI product ArcGIS 9.3 Server
based GIS is an absolute requirement for
this project, or can vendors propose
comparable/better mapping capability
based on Non-ESRI platforms likeGoogle Maps?
Refer Query 1
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5742
Clause
3.2.1 (3 -
D)
Pre Qualification
Criteria
The bidder must have experience of
implementing at least one project
related to:
Emergency Operations Centre or
Network Operations Centre
experience Mission Critical, WAN,
LAN, Security, managing E-mail
services, Internet services etc., for
24x7 operations ) in Projects with
over 50 WAN nodes for Defence or
Finance organization
The bidder must have experience of
implementing at least one project related
to:
Emergency Operations Centre or Network
Operations Centre experience Mission
Critical, WAN, LAN, Security, managing E-mail services, Internet services etc., for
24x7 operations ) in Projects with over 50
WAN nodes for Defence/Finance
organization/Central or State Government
Suggested change Accepted
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58132
Clause
1.4
Components and
capability
requirements for
ERV
Chassis To provide minimum
operational are 5 meters long and
2.4 meter wide, diesel vehicle
chassis, or custom trailer.
For 2400mm wide internal optional area,
the outer side body will become 2500mm
(approximately). This width may not be
permitted by RTO rules. Request to limit
the internal operational area width =
2040mm for which the outer width willbecome 2150mm (Standard outer width
of LCVs in the market)
For internal operational area
length=5000mm and length to be kept
free for 10 KVA Diesel Generator (say
1000mm) the overall loading length on
the chassis required will be 6000mm. For
this requirement one will have to go for
Medium/Heavy Commercial Vehicles.
Maneuvering such type of Heavy Vehicles
on village rough roads may face problems.
Request to limit the Operational area
length = 4000mm. With Generator space
this will need chassis length = 5000mm
(approximately). For this, standard chassis
length of 5000 mm in many Light
Commercial Vehicles will be sufficient.
Maneuvering of Light Commercial vehicles
on village rough roads will also be easy.
Suggested changes not
accepted. The generator set is
expected to be mounted below
the chassis and use of heavy
vehicle is envisaged. These
vehicles can only offer required
ground clearance. ERV is not
expected to enter narrow
village roads but be at suitablelocation at disaster site.
59132
Clause
1.4
Components andcapability
requirements for
ERV
How many persons are required to travel
along with ERV in Driver Cabin? Normally
there is a provision for Driver + 2 persons
in LCV type of vehicle which are good for
such applications
Assumption is correct.
60132
Clause
1.4
Components and
capability
requirements for
ERV
Is the facility of Air conditioner (working
on vehicle engine) required in Driver
Cabin for the persons traveling?
AC in driver's cabin is not
essential
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61132
Clause
1.4
Components and
capability
requirements for
ERV
How many persons are required to seat
inside the ERV during operation.
Accordingly the seating arrangement and
Air- conditioning capacity can be
provided.
Maximum of 7 (2 operators and
5 Government functionaries
responsible for DM activities)
are likely in the internal
operational area of the vehicle.
62132
Clause
1.4
Components andcapability
requirements for
ERV
Is there any specific type of Airconditioner required in operation area i.e.
window AC, Split AC etc
No
63113
Portable VSAT
System
Please indicate what are the peripherals
required to be configured with portable
VSAT terminal?
Ref page 113-114. Kindly detail
the peripherals being asked
here
64113
Portable VSAT
System
Do we need to supply
Laptop/VC/VOIP/UPS per configured/pre
wired fitted in a compact rack with
transportable/flyaway terminal?
No Laptop or VC is necessary
with portable VSAT. However at
least 2 Ethernet ports (RJ 45)
and at least one telephone port(RJ-11) should be provided. A
back-up battery and 500 VA
generator set for power back-
up is already specified in the
RFP.
65113
Portable VSAT
System
There is no mention of generator
requirement in case of Transportable
terminal for operation at remote/disaster
location.
Generator requirement is
already indicated (refer page
number 131)
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6617
Data on disaster parameters,
information received from
organizations responsible for
disaster predictions such as
Meteorological Department,
Central Water Commission, State
Irrigation departments,
International weather and
earthquake information portals as
well as organizations responsible
for Tsunami prediction etc. in
addition to visual data from
disaster sites, will be transferred to
operations centre for processing,
analysis and archiving.
a) Kindly specify the protocols, interface
and format of the data
b) Is the data going to be real time or
historical. If historical then what shall be
the frequency of collection.
c) Is the data going to be push or pull from
various sites
d) What is the volume of data that shall
be transferred to operations centre for
processing
e) What is type of processing to be doneon these types of data at GSDR-ITCS Site
f) What is the back-up policy of the data
g) What is the archival policy
h) All the above questions need to be
answered to size the hardware
a) As of today data is received
in text format. The format may
change in future, however
details will be shared with
operator as and when available
from organizations responsible
for predictions
b) It will be real time. Historical
data will be made available by
GSDMA (normally once in a
quarter)
c) Data will be normally push
type. However any changes will
be notified to the operator
d) Volume will not be significant
(in the range of few Mbytes)
e) Incident managementsolution is expected to analyze
data for DSS. Data is also to be
archived for future reference
f) On line back-up should be
available for a period of up to 6
months and subsequently same
should be stored on long term
memory g) Archivival should be
for a long period for use as
historical data and to be doneon CD or similar devices
6719 Pt 1.2.7
Back-up power supply (UPS) and
diesel-generator of adequate
capacity (excluding mains power
supply made available by GSDMA,
however all operating costs have to
be borne by the operator)
It is requested that operating costs
related to diesel be borne by the client on
actuals as the same is very difficult to
predict. The operator does not have any
control on the prices. Kindly confirm the
same.
No Change
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6819 Pt "c" Connectivity
It is assumed that bidder's responsibility is
till keeping his equipment up for
connectivity using GSWAN and Public
Telecom Infrastructure. Availability of
both these mediums is the responsibility
of the client. Kindly confirm the same.
Yes
6919 1.2.8 Available Resources
Is SDRN information on demographics,
livelihood activities, shelters etc data
available in Lat/Long? What is the file
format of the data?
Can we know number of attributes with
each layer?
Yes
7020 Pt 1.2.9
The SEOC infrastructure facilities
shall include, inter alia, thefollowing system elements:
Audio / Video conferencing; and
SEOC Building Management and
security system
a) Building Management includes
Centralised Airconditioning, Fire Alarm
and Smoke detection. Is bidder expected
to provide and maintain the same. If yes,
then please provide the specifications
alongwith BOQ.
b) Please elaborate on Security System
and give specifications of the same
alongwith BOQ.
Split type Air-conditioning has
already been provided in all
rooms of SEOC. The vendor is
expected to operate, maintain
and pay for electricity charges
for the same
Access control and CCTV system
for security will be provided by
GSDMA - ref page 263
7121
Pt. 1.2.9
The Operator should ensure that all
communication network elements
and systems meet the guidelinesand regulations set by GoG and the
relevant regulatory authority
It is requested that the clause be
amended as "The Operator should ensure
that all communication network
elements(except GSWAN and Public
Telecom Network which is client'sresponsibility) and systems meet the
guidelines and regulations set by GoG and
the relevant regulatory authority
Suggested change is accepted
will be included in corrigendumor revised RFP
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7222 Pt. 1.3.4
These short listed Bidders will be
asked to demonstrate performance
of various applications / software
offered for the Project at No Cost(to GSDMA) and No Commitment
(NCNC) for placement of orders
even in case of successful
demonstration of capabilities of
offered systems
a) Pls elaborate in detail the POC need to
be done i.e what all shall be covered
under POC
b) What shall be duration of the POC
c) What shall be the location of POC as
arrangements need to be made for the
same in terms of equipment and moving
them to the required location.
a) Details of NCNC demo are
given at clause 1.3, Annexure-
IV, page number 141
b) The demo is expected to
show functionality of various
systems and can be completed
within one working day
c) POC has to demonstrated at
Gandhinagar. GSDMA will
provide infrastructure support.
However any additional
requirements of the bidder will
be mutually discussed and
agreed to
7328 Pt a
where a Consortium consisting of
two companies A and B are the
Selected Bidder, then the Service
Agreement will have to be
executed by each of A and B as
parties to the Service Agreement.
One of A or B cannot be a sub
contractor to the other
a) Can these A & B consortium partners
have sub-contractors for technologies
which are not their core businessb) For such sub-contractors, who shall be
responsible for SLA, A & B both or the
Lead Consortium member between A & B
c) Can this sub-contractor of A&B be a
sub-contractor of another consortium
C&D
a) Yesb) Lead consortium member
shall be responsible for the
subcontractors
c) Yes
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7484 1.2
The Operator shall obtain all
necessary approvals/ clearances
from concerned authorities /
departments, as applicable
It is requested that the client takes the
responsibility of obtaining clearances
from the departments as it shall be
processed faster
a) GSDMA has already obtained
VSAT service license and
allottment of satellite spectrum
from Antrix
b) GSDMA has taken necessary
clearnace from concerned
departments for right of the
way to lay OFC / telephone
cables between SEOC, SDC,
SICN and GIDM and has laid the
cables c)
GSDMA will extend necessary
support to operator to get
wireless radio license in the
name of GoG , well approval
from DoT for integration
between GSWAN and VSATnetwork and any other
regulatory clearance that may
be necessary
7585 Pt. 1.4 (iv)
The Operator shall be responsible
for storage and security of material
on receipt at the site
It is requested that requisite space for
storage alongwith A.C. be provided by the
client
GSDMA will attempt to provide
covered and secure place for
storage of equipment before
installation, however it may not
be guaranteed at all locations
where operator will have to
make own arrangements.Operator will have to employ
security staff at each location
where equipment is stored and
also will have to take care of
insurance against fire, theft etc.
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7691 Pt c
Expenses for consumables (eg:
paper, ink cartridges, fuel etc),
generator fuel /lubricant, electricity
consumed at the POP (incl. AC).
It is requested that expenses for
consumables be treated on actuals.No change
7791
Pt ii - Manpower
Charges
This includes salary, travel, stay,
communication and other out of
pocket expenses, for manpower
deployed at various locations
including ERVs
It is requested that manpower for the
disaster site be owned by the client andall the expenses related to the same shall
also be borne by the client. The bidder's
manpower shall be working at locations
which are not affected by the disaster.
The bidder shall train the client identified
manpower to handle equipment so that
they can replace Field replaceable parts
and take guidance from bidder's
engineers remotely.
No Change
7891 Pt. 1.11
The GSDR-ICTS project will have to
be implemented within 6 months
from the date of signing the Service
Agreement
As there shall be interaction with multiplevendors and integration with their
products it is requested that the
implementation time be amended after
taking into consideration inputs from
major vendors like ERV, VSAT etc.
No Change
7998 Pt 2.9
The ERV should reach the assigned
location from the time orders for
movement are received, within
travel time calculated @ an average
speed of 50 KM / Hour (e.g. within
4 hours when ERV has to travel 200
Kilometers to reach disaster site).
Above mentioned speed is
applicable for normal and motor-
able road conditions and time will
be adjusted upwards in case of
inferior road conditions.
Will the time be adjusted upwards in caseof Traffic Jams or lower speed due to
heavy traffic conditions?
Suitable adjustment to time
schedule will be made in case of
genuine difficulties beyond the
control of operator
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8099 Pt. 2.13
Initial network will cover limited
Talukas on pilot basis
Please let us know how many Talukas on
pilot basis. Will the project
implementation time start after the pilot.
RFP includes list of talukas (29)
at Appendix F (page-80). Pilot is
part of the project and runs
concurrently.
81101 Pt. 1.2
SEOC building is provided with the
main power supply through
redundant feeders (two sources)
from domestic electric distribution
company. The building also has a
Diesel generator of requisite
capacity as a backup arrangement
and it automatically takes over the
load during interruption of the
normal source.
As per the statement it is assumed that
whatever load is asked for, shall be
provided by the client.
Mains power of required
capacity can be provided.
However back-up generator
capacity is limited to 125 KVA.
82120
1.3
Technical Specifications for Incident
Management Application.
Operational Requirements forIncident Management System (IMS)
Is the historical data on Disasters and
resources available in digital format? Is it
textual or with Lat/Long location. Arethese data sets complete?
Historical data is available in
textual format and Lat / Longinformation is available..
83121 1.17
Integration with ESRI ARCGIS server
9.3 to store, manage and analyse
spatial data, including
interoperability with the ARCGIS
Server Web Application
Development Framework (ADF).
Currently the version for ARCGIS server is
10.2. Do we assume the latest s/w will be
used for integration and apps
development?
Yes. Please Refer to response to
query number 1
84139
Annex IV 1.1 Additional Details GIS System
Approximately how many GB is Oil & Gas
pipeline data? Is it available in GIS formatwith Lat/Long?
The data is available in GIS
format with Lat / long. Size of
the data base will be intimatedwithin next 3/4 days.
85139 Annex IV 1.1 Additional Details GIS System
Can we assume that the administrative
boundaries etc. are current?Yes
86General
We would like to know the number of
concurrent users accessing the servers in
SEOC
Information is provided in RFP
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87General
How many users will be there at each
locations?
It is difficult to exactly
anticipate
88General
We recommend to get Complete Endpoint
security suite instead of only Antivirus on
workstations and Servers
Bidder may provide security as
suggested
89General
How the servers in DR server roomconnecting to core/ DMZ switch i.e. via 1G
or 10G
Bidder to decide as per design
requirements
90General
Please mention minimum technical
specification for Core, Access , DMZ
switch along with backplane capacity
Bidder to decide as per design .
Performance requirements are
already specified in RFP.
91119-
1221.17
Incident
Management
System
The system should support:
Integration with ESRI ARCGIS
server 9.3 to store, manage and
analyse spatial data, including
interoperability with the ARCGIS
Server Web Application
Development Framework (ADF).
Advanced spatial data types
representing geometries such as
points, lines, and polygons and
many functions and features that
interoperate with these data types.
All Vendors should ensure that
proposed GIS platform (s) comply
to OGC standards such as WMS,
WPS, WFS, WCS etc.
Please explain why integration with ESRI
ARCGIS is required which is very specific
brand please allow other globally
accepted GIS software used in emergency
management. If OGC compliant software
should be used for the equal opportunity
is that acceptable?
You must be asking for producing OGC
Certificate.
Ref Query 1
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92119-
1221.17
Incident
Management
System
The system should support Web-
based administration tools to
enable remote system
management at any time or place
Is it mandatory to have web admin or
combination of web and desktop can also
be used?
Webbased application is
necessary for remote access
and operations through
Internet (using wired or
wireless networks). Any
alternate solution to addressthis issue will be accepted.
93119-
1221.18
Incident
Management
System
The system should ensure
comprehensive protection of web
content and applications on back-
end application servers, by
performing authentication,
credential creation and
authorization.
The System Is Mix of Client server
architecture and web based Net viewerPlease elaborate
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94119-
1221.2
Incident
Management
System
The system providing following
facilities will be preferred:
Instant messaging (chat) to
converse virtually through the
exchange text-, audio- and/or
video-based information in realtime,
Screen sharing, Shared electronic
whiteboard, Online meeting
management services to schedule,
attend or view information about
scheduled and finished meetings,
Web conferencing with click-to-
call on instant messaging contacts,
instantly placing a telephone call orstarting a conference call from the
instant messaging client,
Integration of teleconferences
and meeting rooms enabling
participants to mute participants,
raise and lower volume, or have the
conference call them directly
Are you looking like a web conference
solution, this is standard web conference,
do you think at time of disaster Web
conference is a feasible alternate GSDMA
would like to have ?
No change in specifications,
95119-
1221.23
Incident
Management
System
The system with ability to automate
publishing of drawings/plotted data
to functional groups & agencies as
well as for non-geospatial data such
as documents, emergency plans,
risk assessments etc. will be
preferred
Print Plot all the template and publishing
is available for Geo Spatial Data. But in
order to Automate the process the
Workflow needs to be defined.
Workflow will not help if the
offered system doesn't have in
built capabilities.
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96 Connectivity
Require the list of the locations with
address, Bandwidth and Type of
connectivity
Information already included in
RFP schedule XIII
97 Connectivity Partner ScopePlease define the scope of Connectivity
Partner in one page
Please elaborate
98 113 1.5
For portable VSATs the modem has
to be inside the chassis of the
antenna itself with weather
proofing. Is our understanding
correct?
For portable VSATs the modem has to be
inside the chassis of the antenna itself
with weather proofing. Is our
understanding correct?
Yes. However a solution with
separate water proof enclosure
for modem will be accepted in
case it meets functional and
weight criteria.
99 114 1.5
Weight per package to be less than
30 kgs. However, vendor may offer
systems of higher weight with
suitable modifications for ease of
carrying (backpack or other
methods) it in the field.
Pls specify the mentioned weight includes
RF also.Yes it includes RF equipment.
100 115 1.7
the remote installations are
proposed to be connected through
VSATs on GSDMA/GOG's own hub ,
with an alternate provision toswitch over to shared hub owned
by another government agency.
Details regarding shared hub owned by
another government agency are needed.
The proposal is under
considerations and information
will be provided to operator
when finalised. Regulatory
issues need to be addressed assuch bidder need not worry
about this issue while
preparation of the bid.
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101 115 1.7
The network should have the
capability to work with any satellitelocated in Geostationary Orbit arc
from 55 E to 115 E and with any
satellite visible from India.
Which satellite will be used for the
netwrok envisaged for GSDMA and what
are the satellite parameters for the same?The RFP states any INSAT satellite from
55E to 115E. Different satellites have
different parameters and RF and
bandwidth sizing is dependent on these.
Satellite spectrum will be
allotted by Antrix as per existing
regulations. It is not possible to
indicate spectrum will be
allotted on which satellite when
VSAT network is commissioned.The arc specified covers all
possible locations for INSAT
satellites.
Equipment specifications for
VSAT network elements has
already taken care of variations
in satellite parameters.
102112,
141
Specifications for the Incident
Management System in general in this
RFP as stated refers to four core
capabilities. They are Collaboration/
Communication, Planning, Response, and
Recovery. But then it emphasizes more on
creating/modifying custom web based
dashboards. This is also repeated in page
141 as a requirement for NCNC demo. We
believe that providing dashboard views
of various incident related information
should be emphasized rather than
creation/modification of the same, since
that might become a particular
product/vendor specific requirement
No change in specifications.
However bidder can explain
reasons for offering different
capabilities and advantages if
any. The evaluation committee
will give due considerations to
products in case it meets major
functionalities.
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103 119
In the Technical Specifications Annexure
III Section 1.2 the RFP clearly describes a
detailed specification of all the
components that the IMS system should
have. In Page 141 Section 1.3 (NCNC
Demonstration) the RFP contains a list ofIMS capabilities for demonstration. The
list for NCNC demo on Page 141 is
somewhat different from Technical
Specifications defined in page 119. We
request that the list in page 141 for NCNC
demonstration be modified/removed and
the vendors be asked to demonstrate the
IMS capabilities defined in the Technical
Specifications Annexure III Section 1.2.We believe that this will eliminate all
ambiguities and help the vendors and the
government to assess and chose the
correct product with required
functionalities.
Reconciliation between
technical specifications in
Annexure III section 1.2 of RFP
and details of NCNDEMO will bemade and corrections will be
issued in corrigendum
Please note that technical
specifications will prevail in
case of any doubts /
descrpancies.
Final specifications for NCNC
demo will be worked out on the
basis of system offered byrespective bidder and will be
finalised in consultation with
the bidder.
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104 118Annexure III
Section 1.1, 1.1
RFP states the need for 1,000 concurrent
users. If this portal is going to be
disseminating relevant information to
general public during a real disaster, then
people will be accessing this site from all
over the world and the need forconcurrent users might become 10 or 100
times higher. If vendors propose certain
hardware based on the listed specification
it might not sufficient to scale to such
volume during a disaster. We will really
like to know the KEY DIFFERENCES
(Overlaps) between the IMPS and GSDMA
Website.
Portal will have only limited
sections accessible to publicand overloading of system will
be tolerated. Vendor has to
meet required RFP
specifications.
105 118Annexure III
Section 1.1, 1.4
RFP states that system should support
various JAVA Applications. Are there any
particular applications that GSDMA wants
to support? What about .NET
applications? This clause might create a
little confusion and we request that it be
removed or wordings be changed to make
it more generic and not platform specific
Requirement is for services on
mobile platform. Operator may
offer suitable platform so that
officials responsible for disaster
management can access various
software applications, alert
messages etc.
106 118
Annexure III
Section 1.1,
1.5/1.6
RFP states that system should support
LDAP. Is GSDMA using Active Directory or
something else as their directory structure
in their domain? We will like to get a
clarification to this Directory Server so
proper integration and proper platform
can be determined for this portal.
As at present GSDMA has no
directory services. Bidder has to
offer the service to meet
requirements of service
specified in the RFP
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107
Optional but Preferred Specifications for
both IMS and IMPS are almost identical
(e.g. Web Conferencing, IM, Screen
Sharing, Whiteboard etc.) Generally
specific products (e.g. Microsoft Lync
Server, CITRIX GOTOMEETING, CISCOJabber etc.) are designed just for this
purpose. Is it OK for bidders to pick any
particular solution and perform
integration with IMS and IMPS so the
same is accessed by both systems? Or
does GSDMA want the PORTAL solution to
have a built-in provisioning for such
capability?
Bidder may choose any solution
that meets operationalrequirements for IMS and IMPS
mentione in the RFP. IMPS is
expected to be independent of
IMS.
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108
The GIS functionality has been specified in
Section 1.2 Technical Specifications for
Incident Management Application (Point
1.17 page 121). Will GSDMA accept IMS
software which uses non-ESRI platforms
like Google Map or similar as the baselayer for the GIS module? Google Map
provides a lot of base data for India out of
the box and IMS application can take
advantage of the base data and can
provide the capability to
create/view/update/delete necessary
layers and provide all functionalities
referred to in the RFP (and later integrate
to whatever GIS platform, ESRI ARCGISetc., the government might already have
if required at all). Essentially we are trying
to clarify if ESRI product ArcGIS 9.3 Server
based GIS is an absolute requirement for
this project, or can vendors propose
comparable/better mapping capability
based on Non-ESRI platforms like
Google Maps?
Ref Query 1
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109
OPEN SOURCE/Freeware products can be
downloaded for free of charge from public
domain and customized but they are
restricted to contributors/volunteers for
any enhancement. Can bidders download
an OPEN SOURCE Incident ManagementSolution from some public domain
website and propose customization to
meet GSDMA needs? Or does GSDMA
want an IMS product provided by reputed
software companies who specialize on
providing IMS solution to various
government agencies worldwide?
Ref query 2
110
1.3.1 General
Specifications
2. Remote
Terminals
2.5 Antenna system for ERVs should
:
Not weight more than 80
Kilograms including Ku Feed
Controller
This may be please change to: Antenna
system for ERVs should not weight more
than 80 5 Kilograms including Ku Feed
Controller
Will make necessary changes in
specifications as following:
"Nominal weight of antenna
may be les than 100.0 Kgs.
Operator is responsible for
proper installation of antenna
system on ERV rooftop with
necessary structural
fortifications"
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111
1.3.2.2 BUC (200
Watts rating) and
LNB for HUB
Specifications PLL LNB:
RF input Frequency Range:
10.95 to 12.75 GHz
There is no existing high stability LNB for
the HUB which covers RX complete range:
10-95-12.75GHz.
One of the Sub bands needs to be define:
a) 10-95 - 11.7GHz
b) 11.7 12.2 GHz
c) 12.2 12.75 GHz
No change in specifications as
system is expected to operate
with any satellite during its
operational life. Operator may
ensure that LNB suitable to
operate with satellite frequencyband are available as and when
required (for example can have
multiple LNBs to cover whole
band and install suitable LNB
and change in future if
required)
Please note that Specifications
given in RFP are standard for
products such as NORSAT KU-BAND PLL 1000HE
112
1.3.2.5 - BUC (4
Watts) and LNB for
Fixed Remotes
Specifications - 4 W BUC
Output Freq Range: 13.75 14.50
GHz
Input Freq 950 1450 MHz
The input freq range corresponds to 500
MHz of BW
so Output freq. range may be please
change to 13.75
14.25 GHz and 14.0 14.5 GHz
There is a mistake in
specification for IF frequency
range. This will be corrected in
the corrigendum. Required IF
range will be 950 - 2150 MHz
113
1.3.2.8 BUC (25
Watts) and LNB for
portable VSATs
Specifications - 25 W BUCOutput Freq Range: 13.75 14.50
GHz
Input Freq 950 1450 MHz
The input freq range corresponds to 500
MHz of BW
so Output freq. range may be please
change to 13.75
14.25 GHz and 14.0 14.5 GHz
There is a mistake in
specification for IF frequency
range. This will be corrected in
the corrigendum. Required IF
range will be 950 - 2150 MHz
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114
1.3.2.1 Hub
Antenna(9 Meter nominal
diameter)
Environmental Specifications
Operational Temperature -45.5C
to 52C (- 40F to 125F)
Operational within tracking
accuracy for Wind speeds
45 mph (72 km/h) Gusts to 65 mph
(105 km/h)
The operational temperature range asked
is too low The Antenna comes with a
special low temperature
kit to support up to -30 C.
The operational wind speed within
tracking accuracy may please change to
up to 95 Km/h.
Suggested changes for
operational temperature are
accepted and will be included in
corrigendum.
However operational wind
conditions will remain asminimal specifications. The
Operator should offer the
system suitable to meet
required level of up time at
Gandhinagar based on local
wind conditions.
115
1.4 Components
and capability
requirements for
ERV
Specification of chassis: To provide
minimum operational area 5
meters long and 2.4 Meter wide ,
diesel vehicle chassis, or custom
trailer "Dimensions (within +/-
10% )" :Overall dimensions
7500mm X 2500 mm or more
"Command Center operations
area":5000 X 2400 X 1800 mm
"Minimum Ground: clearance" :350
mm
The mentioned specifications of ERV are
complied with only Defense Category
Vehicle, which are not available for
civilian purposes. None of the
Commercially Available vehicle meet the
specs. This may be please modify the
specifications to allow
civilian vehicle to be complied. Eg. Swaraj
Mazda
No change in specifications ofERV. Suitable vehicles are
available for civilian purposes.
GSDMA will issue an end user
certificate and write to
concerned authorities if a
special permission is required
to get suitable vehicle.
1161.5 Portable VSAT
system
Vendors may offer 1 meter nominal
diameter antenna
The antenna required in Portable VSAT is
a auto pointing antenna or is it a Manual
antenna?
Antenna should autopoint and
autolock / track the satellite.
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1171.2.6 Briefdescription of the
project
Communication between first
responders such as police, disaster
rescue forces, fire brigades that use
wireless communication systems
mostly equipment operating in
Very High Frequency (VHF) bandand
administrators on terrestrial or
satellite based Very Small Aperture
Terminals (VSAT), should be
possible with Voice over Internet
Protocol (VoIP) based
unified communication system.
Please clarify how this will be achieved.The solution is to use UniversalCommunications Interface
system described in the RFP
1181.5 Portable VSAT
system
A telescopic mast to mount
wireless network antenna and
electrical hoisting mechanism for
the mast should
be provided with the system.
What should be the height of telescopic
mast with
portable VSAT system to install the
Wireless antenna?
The height of telescopic mast
should be sufficient to provide
local coverage up to 5.0
Kilometers. The design is to
provided access to first
responders working within
coverage area at disaster site.
1192.2 Eligibility of
Bidders
The Bidder may be a Sole Bidder or
a group of entities (Consortium),coming together to implement the
Project. However, no Bidder
applying individually or as a
member of a Consortium
(Member), as the case may be,
can be member of another Bidder.
Can a sole bidder or a member of a
consortium be a service provider to one
or more other bidders or consortiums?
For example, if company A is a bidder,
can Connectivity Service Provider to
Company B and Consortium C?
Also can a service provider provide
network services (MPLS, VSAT, etc.) to
multiple bidders?
Sole bidder or a member of the
consortium can provide servicesto other bidders only in case
such a bidder (service provider)
is a licensed Telecom Network
Operator and offers these
services to other bidders as per
license conditions.
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120
SCHEDULE IX
PENALTIES
(DURING
IMPLEMENTATION
AND OPERATIONS)
Penalties during the Operation and
Maintenance
Phase
Penalty is suggested to be per site 1% for
every 1% drop in uptime beyond 99.5%
subject to a maximum cap of 5%.
Suggested that Penalties Shall be
applicable only for the affected links and
value should also be for the unaffected
links.
No change will be made in
penalty conditions.
Please note that the facility is
expected to be operational with
required level of reliability and
up time during disastersituations. Penalties are
proposed only for those
systems that are exclusively
supplied and operated by the
Operator's manpower, hence
expected performance
standards should be
maintained.
Specified up time requirementsare well within performance
records of similar systems in
actual operating conditions.
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121
SCHEDULE IX
PENALTIES
(DURING
IMPLEMENTATION
AND OPERATIONS)
Penalty for delay in completion of
Implementation Phase
For every week or part thereof of
delay until actual completion of
Implementation Phase, the penalty
imposed on the Operator, withoutprejudice to GSDMAs other
remedies under the Agreement,
shall be 10% of the QGR. If the
delay continues beyond 10
weeks, GSDMA shall have the right
to terminate the Agreement.
Penalty for delay in completion
and commissioning of sites other
than SEOCFor every three months or part
thereof of delay until actual
completion and commissioning of
all the sites
that have been handed over to the
Operator, the penalty imposed on
the Operator, without prejudice to
GSDMAs other remedies under the
Agreement,shall be 10% of QGR.
Penalty is suggested to be 0.5% of price of
undelivered services per site per week
subject to a maximum cap of 5%. It is also
requested to delete the clause
mentioning right to termination on 10
weeks of delay.
No changes in penalties during
implementation phase will be
made.
The SEOC is critical component
of the project and the operator
should ensure availability of
sufficient resources to complete
the project as per schedule. RFP
has lenient conditions for other
sites.
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122
4.1 Terms of
Payment and
Service Credits and
Debits
The Operator is not entitled to be
paid by GSDMA during this phase.
Payment shall only be made after
successful completion of AT i.e.
once the Operation &
Maintenance Phase is commenced.
Since the project may get completed in a
staggered manner, we would request to
have payment to be made site-wise and
link-wise.
Whole project is expected to be
completed at one go. Hence no
changes in payment terms will
be made.
1231.2.9 Scope of
Work
A tripartite agreement between
GSDMA, MPLS Network service
provider and the Operator has to
be drawn. Payment for the network
will be made by GSDMA.
How will the payment distribution be
done between Bidder and Service
Provider? How will the penalties
be calculated as per the scope of each? It
is suggested to have billing site-wise and
link-wise.
The tripartite agreement is only
to establish legitimate user of
MPLS network as Operator
can't resale the bandwidth. The
bill will be issued by the
operator in the name of
GSDMA, the operator will make
initial payment and GSDMA will
reimburse the payment to
operator as part of QGR
124 1.7 VSAT Network
Proposed VSAT system will be
capable to operate on
the captive Hub (GSDMA/GoG)
Since setting up of a captive VSAT hub is
time consuming and highly expensive, we
suggest GSDMA to consider VSAT services
on a shared hub.
Transportable and portable
VSATs are not allowed in shared
Hub services; hence GSDMA has
opted for captive hub.
Necessary funds are allocated
towards cost of captive hub.
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1251.2.9 Scope of
Work
It is suggested that VSAT
communication network be
set-up to operate in Ku-Band.
Since VSAT network has to be operational
in heavy rain and other adverse weather,
it is suggested to use Extended C band
instead of Ku band.
This point was considered and
final decisionwas to operate on
Ku band was taken. Necessary
margins in antenna gain and RF
power are included in
specifications to ensure reliableoperations even during heavy
rains
126
2.2 Connectivity
and
Internetworking
requirements
The connectivity on MPLS-VPN
between SEOC and
DEOCs will be at 1 Mbps rate and
between District and
TEOC will be at 128 Kbps rates.
What should be assumed as the
concurrency for the backhauling of all
DEOC B/W to SEOC and for backhauling all
TEOC B/W to DEOC?
Suggested bandwidth will be
sufficient for peak traffic loads
at respective nodes. The node
at SEOC may be at 16.0 mbps
rate.
127
2.2 Connectivity
and
Internetworking
requirements
Connectivity between SEOC, DEOC,
ERC, DMI, and disaster location(s)
using VSAT network at nominal 512
Kbps rates that is upgradable to 1.0
Mbps from affected districts EOCs
and ERVs
What is the uplink and downlink B/W
requirement at each SEOC, DEOC, ERC,
DMI and ERV?
Up link data rate from all
locations (other than SEOC) will
be 512 kbps as per existing
regulations and may be
increased to 1.0 Mbps if
regulations are revised in
future. Up
link from SEOC (down link at
VSATs) will be up to 5.0 Mbps.
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1282.14 Quality of
Service
Bit Error Rate (BER): Better than
10e-6
End to end delay: 700
milliseconds
It is suggested to have BER of 10e-4 or
better for voice, VC and Data.Also suggested to have end to end delay
(latency) to be 2000 milliseconds since
VSAT network is involved.
BER of 10-4
is accepted for voice
services , however quality (and
link throughput) for data
services including
Videoconferencing will be
unacceptable.End to end delay is time
elapsed for travel form remote
VSAT to another VSAT via Hub.
The expected time delay will be
within 700 Milli seconds.
However latency up to 1000
Milli seconds will be accepted
129
Schedule V
Invoicing and
Settlement
Schedule
In the event GSDMA makes
payment on an invoice after the
due date for payment thereof, it
shall be liable to pay interest
calculated at the rate of SBI PLR
plus 2%,
It is suggested that the Payments
Pertaining to the services should not be
with-held and should not be
charged with any 2% Interest Rate
No change
130
4.3 Payment
Article IV Payment
Terms/Invoicing /
Tax
In case of consortium, the
payments will be made to an
escrow account jointly operated by
all members of the consortium
unless the project entity is an SPV
in which case the payment shall be
made in SPV account
It is requested to confirm that whether
GSDMA will pay the telecom service
directly irrespective of the consortium
and as per tripartite agreement.
No change even in case of
tripartite agreement. The
tripartite agreement is only to
meet regulatory requirements
that telecom bandwidth is not
resold. The telecom service
operator will provide services
(MPLS-VPN or broadband ) to
GSDMA, however charges will
be settled by the operator.
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131 45Clause
3.3
Evaluation of
Commercial BidQGR
The bidders from different states, union
territories, SEZs etc. will be required to
pay VAT applicable for their states, inter-
state taxes and/or Central State Tax (CST)
as applicable and are going to differ from
case to case. It is therefore requested thatCommercial (Price) comparison be done
for arriving at inter-se ranking excluding
the taxes and duties so as to provide a
level playing field to all bidders. The taxes
paid and added to vendors billing in any
case flow back (pass through) to the
Government and hence should be
excluded (Net of Taxes) for comparison
for ranking.
No Change. The QGR to be
quoted in the commercial bid is
inclusive of all taxes
Note Other queries received by GSDMA will be answered in the subsequent corrigendums