Cross-Sectoral Referrals &Program Linkages

Presenters: Jim McCaffery, TRG (CapacityPlus)

Roshan Ramlal, World Vision (STEPS OVC)Mandy Swann, FHI 360 (LIFT)

Facilitator:Amy Bess, Global Social Service Workforce Alliance

LIFT MODEL FOR LINKING NACS with ES/L/FS OPPORTUNITIES

LIFT MODEL FOR LINKING NACS with ES/L/FS OPPORTUNITIES

Poverty &Food Security

Diagnostic Tool

Assesses demand for services

Organizational Network

Analysis (ONA)

Assesses supply of services

EXAMPLE SOCIOGRAM - BALAKA MALAWI

1

2

2

4

5

5

8

0 1 2 3 4 5 6 7 8 9

Better coverage

Less confusion for clients

Improved targeting

Timely/appropriate services provided

Referred to the right places

Sustainability/continuum of care

Comprehensive package of services

Number of Organizations

How do you feel that activities in collaboration with other services affect your clients?

2

2

7

11

12

19

0 2 4 6 8 10 12 14 16 18 20

Clear communication

Location

Funding

Personalities and Org. Policy

Nature of the program

Networking

Number of Organizations

What factors have facilitated the development of effective partnerships?

POVERTY AND FOOD SECURITYDIAGNOSTIC TOOL

Conduct Poverty & Food Security Diagnostic w/ Health Facility

Client

Score diagnostic results &

categorize HH based on 3 Ps

framework

Qualitative interview/counseling based on available services

Make informed

referral(s) to services

STEP 1 STEP 2 STEP 3 STEP 4

Progress out of Poverty Index (PPI)

Household Hunger Scale (HHS)

Household Dietary Diversity Score (HDDS)

Provision

Protection

Promotion

Preferences/interests

Skills Geography Time

constraints Other

priorities

Example – solwezi group zambia

Community Development Officers

Police: Victim Empowerment Unit

Drug Enforcement Officers

Prison Staff

People with Disabilities

Ministry: Gender Focal Person

NGO & FBO staff

Social Welfare Officers

Solwezi Referrals in action

Young man, 15, with disability, begging in town

2 younger siblings

supporting

Catholic Sponsorship Programme

Social Welfare

Association of People with Disabilities

Mutare Group dynamics on a case

Teacher on course identifies 10 year old student is being abused

Refers child to Certificate Student from Family Support Trust (NGO) for examination & counselling

Parents were resistant to investigation of the case

Referred to a Certificate student from the Victim Friendly Unit (police).

The PGH Child Protection Unit: A Multidisciplinary Approach to Child Abuse

CASE CONFERENCE(How do you make the system work)