Crossing the chasm - Expanding the Market

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CROSSING THE CHASM

Market Expansion

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Business Challenge

‘One thing we’ve discovered with certainty is that anything we do that makes the customer more successful inevitably results in a financial return for us’.

-Jack Welch, GE

Business Development Tactics and Skills

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The history of salesmanship is as old as human civilization- Paul Herman

The techniques of modern sales management and selling techniques were refined by John Henry Patterson- Father of modern sales management. He showed the strategy and skill required to transform a sales force in to an effective work force for generating sales and profits.

A sales person is no longer an order taker or information provider.

What is Sales Management?

It means planning, direction and control of personal selling.

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The solution is need based marketing – make him understand the benefit.

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Process or Steps in effective selling

It goes through prospecting toSales closing and after salesService.

Relationship selling- it means Important or majorCustomers Need continuous attentionThrough partnering or collaborativeRelationships.

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