Post on 07-Apr-2018
transcript
8/6/2019 CS Metro Cash Carry
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SAP Customer Success Story
METRO CASH & CARRY INTERNATIONAL GMBHmySAP™ HUMAN RESOURCES IMPLEMENTATION HELPSMETRO MANAGE RETAIL ACTIVITIES WORLDWIDE
With revenues of around 50 billion, the Metro Group is the f ifth
largest retail company worldwide. It divides its business into fou
areas – one of which involves operating some 400 retail outlets
called Metro Cash & Carry (MCC). These stores, which are
disbursed throughout the globe, generate more than 45% of the
group’s total sales.
To help manage a staff of more than 72,000 people (as of busines
year 2002) who work for Metro Cash & Carry, the group chose
mySAP™ Human Resources (mySAP HR). Upon successful
implementation of organization management, administration,
and payroll applications in countries such as Poland, Austria,
Russia, Slovakia, and the Czech Republic, the Metro Group
brought SAP Business Consulting on board to help evaluate the
potential costs savings and benefits of a more extensive mySAP H
rollout.
With its Metro Cash &
Carry stores, whichare managed under the
brand names Metro and
Makro, the Metro Group
remains the international
market leader in self-
service wholesaling.
A benchmark analysis
performed by SAP
Business Consultingshowed that, by imple-
menting mySAP™ Human
Resources throughout its
network of stores, the
group would experience
significant savings and
benefits.
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BENCHMARK ANALYSIS BASED ON
SAP BEST PRACTICES
Ute Riemann, head of the benchmark project for MCC, describes
how the team created its analysis: “We first selected industry-
neutral and industry-specific figures by using the key
performance indicators (KPIs), and used them as the basis for
quantitative evaluations, such as by cost, for example.” However,
qualitative aspects were also included in the analysis. “We used
SAP® Best Practices to evaluate the performance of current
processes and to determine the optimization potential of
mySAP HR,” says Riemann. “Once consolidated and processed,
the quantitative and qualitative key figures provided a transparent
picture of the operative and strategic potential per application
area and for the company overall.”
“Once consolidated and processed, the
quantitative and qualitative key figures
provided a transparent picture of the
operative and strategic potential per
application area and for the company
overall.”
Ute Riemann, Head of Benchmark Project for MCC
For example, the analysis showed that mySAP HR would
significantly reduce the workload of routine tasks in the HR
department, allowing employees to perform more strategically
important ones. It also concluded that mySAP HR could signifi-cantly reduce the administration workload for MCC human re-
sources personnel.
"One of the key findings for us was the fact that the implementa-
tion of further modules will enhance the benefit of the system
considerably,“ commented Udo Stauber, head of HR Controlling
and SAP HR project manager, on the results of the analysis.
NEW APPLICATIONS
In addition, the analysis showed MCC management that imple-
menting new applications – such as e-recruiting and e-learning
could dramatically increase savings, while reducing costs. And
how long did it take the team from SAP Business Consulting to
perform the benchmark analysis for MCC? “A study of this kind
can be completed within 12 days,” says Riemann.
GREEN LIGHT FOR FURTHER GLOBAL ROLLOUT
Based on the positive results, the group gave a green light for
further rollout of mySAP HR at its Metro Cash & Carry stores.
AT A GLANCE
Company Metro Cash & Carry International GmbH (MCC)
Project Benchmark analysis for global implementation ofmySAP HR at MCC
Goals Support decision making through quantitative andqualitative determination of potential costs andbenefits based on internal and external benchmarks
Implementation SAP Business Consulting
The result Decision to implement mySAP HR worldwide
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