Post on 14-Feb-2017
transcript
Customer Service Stations Offshore Cranes
2 Customer Service Stations Offshore Cranes Customer Service Stations Offshore Cranes 3
Worldwide Service Stations
Our aim is to be your long-term partner helping you to ensure safe, reliable, cost-effective and eco-friendly operation of your Liebherr offshore cranes. Our worldwide service organisation will provide you with local support and spare parts whenever and wherever required.
In order to get a quick response please contact the Service Station responsible for your country.
• We are the ideal partner to support you and answer your questions.
• We share our OEM (Original Equipment Manufacturer) know-how with you.
• We focus on safety and reliability.• We offer customized solutions (special solutions
for special demands, crane upgrades, etc.).• We provide life-time OEM support for your Liebherr crane(s).
Guaratingueta Brasil
Miami USA & Mexico
St. John’sCanada
DubaiUnited Arab Emirates,
Qatar & Yemen
ShanghaiChina
Hong KongHong Kong & Korea
SingaporeSingapore, India, Indonesia, Malaysia,
Myanmar, Thailand & New Zealand
MadridSpain, Egypt & Tunesia
JeddahSaudi Arabia
SydneyAustralia
SunderlandGreat Britain & Ireland
AmersfoortNetherlands, Belgium & Luxembourg
DurbanSouth Africa
MoscowRussia
HorsensDenmark
HamburgGermany
AtyrauKazakhstan
4 Customer Service Stations Offshore Cranes Customer Service Stations Offshore Cranes 5
Europe
Head of Customer Service Allan Ole PetersenMobile: +45 51 25 66 59 Fax: +45 75 79 04 45allan-ole.petersen@liebherr.com
Spare Parts ManagerKim VengMobile: +45 30 55 32 87Fax: +45 75 79 04 45kim.veng@liebherr.com
Technical AdvisorMartin LangeMobile: +45 24 66 96 26Fax: +45 75 79 04 45martin.lange@liebherr.com
Liebherr-Danmark ApSMarsalle 38A8700 Horsens
Denmark
Senior Technical AdvisorMr. Brian HETHERINGTONTel.: +44 191 567 9977Fax: +44 191 567 2723Brian.Hetherington@liebherr.com
Spare Parts AdministratorMiss Katie DUFFYTel.: +44 191 567 9977 Fax: +44 191 567 2723Katie.Duffy@liebherr.com
Spare Parts AdministratorMrs. Kay ADAMSONTel.: +44 191 567 9977 Fax: +44 191 567 2723Kay.Adamson@liebherr.com
Technical AdvisorMr. Luke DOBBINGTel.: +44 191 567 9977 Fax: +44 191 567 2723Luke.Dobbing@liebherr.com
Liebherr-Great Britain Ltd.Ayres Quay, Deptford Terrace SunderlandTyne & WearSR4 6DDGB – Sunderland
Great Britain & Ireland
Germany
Service ManagerMr. Michael PETZOLDTel.: +49 40 76702 223Fax: +49 40 76587 79 Michael.Petzold@liebherr.com
Service CoordinatorMr. Jan FEHTISCHTel.: +49 40 76702 217Fax: +49 40 76587 79Jan.Fehtisch@liebherr.com
Spare Parts ManagerMr. Christoph FRITSCHETel.: +49 40 76702 216Christoph.Fritsche@liebherr.com
Technical AdvisorMr. Fred SCHULENBURGTel.: +49 40 76702 238Fax: +49 40 76587 79Fred.Schulenburg@liebherr.com
Liebherr Nenzing ServiceAm Neuländer Baggerteich 1D – 21079 Hamburg
MadridSpain, Egypt & Tunesia
SunderlandGreat Britain & Ireland
AmersfoortNetherlands, Belgium & Luxembourg
MoscowRussia
HamburgGermany
HorsensDenmark
AtyrauKazakhstan
Divisional ManagerJesper Hammer JakobsenMobile: +45 20 88 35 59 Fax: +45 75 79 04 45jesper-hammer.jakobsen@liebherr.com
6 Customer Service Stations Offshore Cranes Customer Service Stations Offshore Cranes 7
Europe
Netherlands, Belgium & Luxembourg
Spain, Italy, Egypt & Tunesia
Liebherr Maritime BeneluxBeeldschermweg 2P.O. Box 1690NL – 3821 AH Amersfoort
Liebherr Iberica SALiebherr Ibérica, S.L. C/ Los Muchos, 53Pol. Ind. AlbollequeE-19160 Chiloeches (Guadalajara)
Service ManagerMr. Tom UenkTel.: +31 33 4500 820Fax: +31 33 4500 898Tom.Uenk@liebherr.com
Service CoordinatorMr. Ralf HUISERSTel: +31 33 4500 864Fax: +31 33 4500 898Ralf.Huisers@liebherr.com
Spare Parts ManagerMr. Ger HORBEEKTel.: +31 33 4500 849Fax: +31 33 4500 898Ger.Horbeek@liebherr.com
Technical Advisor Mr. Dennis THIETel.: +31 33 4500 863Fax: +31 33 4500 898Dennis.Thie@liebherr.com
Service Manager Mr. Miguel INFANTESTel: +34 949 363 020Mobile: +34 696 924 265Miguel.Infantes@liebherr.com
Spare Parts ManagerMr. Fernando SIERRATel: +34 949 363 026Mobile: +34 649 909 638Fernando.Sierra@liebherr.com
Technical AdvisorMr. Adrián MUNICIOTel: +34 949 363 022Mobile: +34 686 194 824 Adrian.Municio@liebherr.com
Service ManagerMr. Stanislav TARANIN Tel: +7 495 710 74 10 ext. 1215Fax: +7 495 710 74 10Stanislav.Taranin@liebherr.com
Spare Parts ManagerMs. Svetlana BUDENNAJA Tel: +7 495 710 74 10 ext. 1224Fax: +7 495 710 74 10Svetlana.Budennaja@liebherr.com
Assistant of DepartmentMrs. Irina KOSLOVZEVATel: +7 495 710 74 10 ext. 1217Fax: +7 495 710 74 10Irina.Koslovzeva@liebherr.com
Spare Parts Manager Mr. Vitalij BOGDANOVITSCHTel: +7 495 710 74 10 ext. 1094Fax: +7 495 710 74 10 Vitalij.Bogdanovitsch@liebherr.com
Liebherr RussiaZhavoronki, Liebherr str. 1 39th km Minskoye highwayOdintsovsky districtMoscow RegionRussia 143020
RussiaLiebherr Kazakhstan LLCAzattyk str. 78a060005, AtyrauKazakhstan
Office Administration:Ms. Alija SabyrovaTel.: +7 7122 763157Alija.Sabyrova@liebherr.com
Spare Parts ManagerMr. Baurzhan UralovTel.: +7 7122 763156Baurzhan.Uralov@liebherr.com
Kazakhstan
8 Customer Service Stations Offshore Cranes Customer Service Stations Offshore Cranes 9
Asia
Service ManagerMr. Richard ERHARTTel.: +86 21 6415 2148Fax: +86 21 6473 6786Richard.Erhart@liebherr.com
Liebherr-Werk Nenzing Shanghai Representative Office, Suite 709,7/F., Jin Zhong Building,680 Zhao Jia Bang Road,200031 Shanghai/CHINA
China
Liebherr Singapore Pte. Ltd.No. 8 Pandan AvenueSingapore 609384
Singapore, India, Indonesia, Malaysia, Australia, Myanmar, Thailand & New Zealand
Service ManagerMr. Daniel PERZLTel.: +65 9720 3655Daniel.Perzl2@liebherr.com
Spare Parts ManagerMr. Ron TANTel.: +65 6265 523 ext. 313Ron.Tan@liebherr.com
Technical AdvisorMr. Mohamed ISMAILTel.: +65 9126 7371MohamedAli.MohammedIsmail@liebherr.com
Technical AdvisorMr. Serkan DEMIRTel.: +65 9771 3518Serkan.Demir@liebherr.com
Hong Kong & KoreaLiebherr (HKG) Ltd.86 Ping Che RoadFanlingNew TerritoriesHong Kong
Service ManagerMr. Bill WONGTel.: +852 3142 3115Fax: +852 3142 3119Bill.Wong@liebherr.com
Spare Parts Manager Ms. Zarina TAMTel.: +852 3142 3117Fax: +852 3142 3119Zarina.Tam@liebherr.com
Technical AdvisorMr. Leo CHEUKTel.: +852 3142 3106Fax: +852 3142 3119Leo.Cheuk@liebherr.com
AustraliaLiebherr-Australia Pty Ltd 1-15 James Erskine drive Erskine park NSW 2759
Service ManagerMarc AmannTel.: +61 2 9852 1833Fax: +61 2 9670 1085marc.amann@liebherr.com
Service Coordinator & Spare PartsPauleen BlackshearTel.: +61 2 9852 1855Fax: +61 2 9670 1085Pauleen.Blackshear@liebherr.com
ShanghaiChina
Hong KongHong Kong & Korea
SingaporeSingapore, India, Indonesia, Malaysia,
Myanmar, Thailand & New Zealand
SydneyAustralia
10 Customer Service Stations Offshore Cranes Customer Service Stations Offshore Cranes 11
Americas
Liebherr Brasil GMORua Dr. Hans Liebherr 1SP 12522-640 GuaratinguetaBrazil
Brasil
Service CoordinatorMr. Leonardo ROCHATel.: +55 12 2131 4713Fax: +55 12 3128 4322Leonardo.Rocha@liebherr.com
Spare Parts ManagerMr. Cesar ALMADATel.: +55 12 2131 4677Fax: +55 12 3128 4322Cesar.Almada@liebherr.com
Spare Parts ManagerMr. Adriano MACHADOTel.: +55 12 2131 4678Fax: +55 12 3128 4322Adriano.Machado@liebherr.com
Technical AdvisorMr. Wilton PINHEIROTel.: +55 12 2131 4712Fax: +55 12 3128 4322Wilton.Pinheiro@liebherr.com
Liebherr Nenzing Crane Co.Offshore Cranes15101 N.W. 112th Ave.Hialeah Gardens, FL 33018 USA
Emergency (24 hrs): Tel.: +1 305 817 - 7557 or: +1 305 817 - 7500
USA & Mexico
Service ManagerMr. Farrel ALEXANDERTel.: +1 305 817 - 7500 ext. 7560Fax: +1 (305) 817 - 7502 Farrel.Alexander@liebherr.com
Logistic ManagerMrs. Sadia RODRIGUEZ Tel.: +1 305 817 – 7500 ext. 7520Fax: +1 (305) 817 – 7506 Sadia.Rodriguez@liebherr.com
Spare Parts AdministratorMr. Jose GARCIATel.: +1 305 817 - 7500 ext. 7566Jose.Garcia2@liebherr.com
Technical Advisor Mr. Alek KOLINTel.: +1 305 817 – 7500 ext. 7567Fax: +1 (305) 817 – 7502 Alek.Kolin@liebherr.com
Liebherr Canada Ltd.49 Mews Place, Suite CSt. John‘s , NL A1B 4N2Canada
Canada
Service ManagerMr. Erwin O’BRIENTel.: +001 709 748 7829Fax: +001 709 368 6494Erwin.Obrien@liebherr.com
Spare Parts ManagerMr. Wilf LETHBRIDGETel.: +001 709 748 7829Wilf.Lethbridge@liebherr.com
Guaratingueta Brasil
Miami USA & Mexico
St. John’sCanada
12 Customer Service Stations Offshore Cranes Customer Service Stations Offshore Cranes 13
Africa and Middle East
Head of Customer Service Maritime CranesLukas STURNTel: +27 (0) 31 010 0300Fax: +27 (0) 31 569 1339Lukas.Sturn@liebherr.com
Spare Parts CoordinatorDarren JANKELOWTel: +27 (0) 31 010 0317Fax: +27 (0) 31 569 1339Darren.Jankelow@liebherr.com
Technical AdvisorWolfgang WIBMERTel: +27 (0) 31 010 0318 Fax: +27 (0) 31 569 1339Wolfgang.Wibmer@liebherr.com
Liebherr-Africa (Pty) Ltd.P.O. Box 400332 Kubu Ave Riverhorse ValleyDurban North 4071South Africa
Liebherr Middle East FZE Jebel Ali Free Zone (South)Plot No.: 10508P.O. Box 2540DubaiU.A.E
South Africa
United Arab Emirates, Qatar & Yemen
Saudi Liebherr Co. Ltd.P.O. Box 6403 Jeddah 21442Saudi Arabia
Saudi Arabia
Service ManagerMr. Fadi ABUSAMRATel: +96612 225 3115 Fax: +96612 691 2907Fadi.Abusamra@liebherr.com
Spare Parts ManagerMr. Basir HASNAINTel: +96612 225 3108Fax: +96612 656 7753Basir.Hasnain@liebherr.com
Head of Customer Service Mr. Guenter BERTHOLDTel.: +971 488 91 725Fax: +971 488 91 776Guenter.Berthold@liebherr.com
Spare Parts CoordinatorMr. Atienza ALEJANDROTel.: +971 488 91 707Fax: +971 488 91 776Alejandro.Atienza@liebherr.com
Technical AdvisorMr. Tamer OEZERTel.: +971 488 91 709Fax: +971 488 91 776Tamer.Oezer@liebherr.com
new subsidiary under construction
JeddahSaudi Arabia
DubaiUnited Arab Emirates, Qatar & Yemen
DurbanSouth Africa
14 Customer Service Stations Offshore Cranes Customer Service Stations Offshore Cranes 15
Customer Service
TestingOffshore cranes go through an extensive testing programme. Prior to delivery all electrical and hydraulic installations under-go detailed examination. After assembly at the shipyard Liebherr service engineers conduct final adjustments of limit switches and proof the crane’s functions through to an overload test.
Technical Service & MaintenanceA team of more than 600 experienced, multi-skilled and factory-trained service engineers is based in more than 50 service centres around the globe. They are availa-ble ad hoc or on a contractual basis. The continuous expansion of our worldwide sales and service network is part of Liebherr’s commitment to offer the maritime industry the best possible support.
AssemblyCrane parts are transported in maximum pieces and assembled and commissioned by a team of experienced engineers. In addition to training at Liebherr facilities prior to erection, Liebherr offers comprehensive on-site training during and after installation.
Upgrades & RetrofitsIt might be required to upgrade cranes due to changes in the installation layout, changes in rules and regulations, opera-tional requirements or just to extend the service life of an older crane. In consideration of new conditions Liebherr offers retrofits of existing drive systems and structural inspections.
TrainingLiebherr offers a range of flexible, high quality training solutions to fulfil specific customer training needs. Thereby, the main focus lies on creating a sustainable aware-ness for efficient and safe crane operations. In addition, it has always been Liebherr’s philosophy to train customers’ engi-neers in crane maintenance, repair and operation. Where necessary, customer personnel are then able to ensure that crane downtime is reduced to a minimum.
Spare partsEvery operational hour is vital if cranes are to function effectively. Liebherr original spa-re parts (OEM) and service staff are at our customers’ disposal 24/7. Availability of components over the whole service life of the crane is guaranteed. Liebherr also rec-ommends a steady supply of critical spare parts on-site. In combination with Liebherr training on technical specifics, this allows for minimal downtime of cranes.
www.liebherr.comwww.facebook.com/LiebherrMaritimeoffshore.crane@liebherr.com
Cus
tom
er S
ervi
ce S
tatio
ns O
ffsho
re C
rane
s –
09/
2015
Sub
ject
to
chan
ge w
ithou
t no
tice.
Wide Product RangeThe Liebherr Group is one of the largest construction equipment manufacturers in the world. Liebherr’s high-value products and services enjoy a high reputation in many other fields. The wide range includes domestic appliances, aerospace and trans-portation systems, machine tools and maritime cranes.
Exceptional Customer BenefitEvery product line provides a complete range of models in many different versions. With both their technical excellence and acknowledged quality, Liebherr products offer a maximum of customer benefits in practical application.
State-of-the-art TechnologyTo provide consistent, top quality products, Liebherr attaches great importance to each product area, its components and core technologies. Important modules and components are developed and manufactured in-house, for instance the entire drive and control technology for construction equipment.
Worldwide and IndependentHans Liebherr founded the Liebherr family company in 1949. Since that time, the enterprise has steadily grown to a group of more than 130 companies with over 41,000 employees located on all continents. The corporate headquarters of the Group is Liebherr-International AG in Bulle, Switzerland. The Liebherr family is the sole owner of the company.
www.liebherr.com
The Liebherr Group of Companies