Spotlight on Cargo CareBrazil and Latin AmericaWSO MIAMI July 13th 2006

Luis VitirittiMarine Risk ManagerSão Paulo BRAZIL

- Concept of Risk Management Services - RMS- Assistance- Cargo analysis- Risk Zones and Routes- Supply chain protection- Vessel analysis- Losses and damages- Simbols and figures- Task force 2006- Tendencies- Protection Response- Best Practicie and solution

Spotlight on Cargo CareBrazil and Latin America

Risk – a combination of the probability of an event and its consequences (ISO/IEC Guide 73)

RMS – process whereheby organisations methodically address the risks attaching to their activities with goal of achieving sustained benefits. The focus of good RMS is the identification and treatment of those risks; Continous developing process, analyzing past, present and future!

Concept of RMS

From The Institute of Risk Management

LP - Loss Prevention 60 %•Underwriter Support •RM Services•Technical support•Recommendation

LC - Loss Control 40 %•Claim analysis•Loss recovery•Loss ratio•Suggestions

Focus on RiskAvoiding losses such as accidents, cargo damage, fire, theft, fraud, robberty, lack of material, hijacking, moisture, contamination, humidity, etc.

Concept for insurance focus

UW•Product research•Quotation support•Logistic flow•Technical analysis•Inspections•Risk evaluation•Credit risk•Wording and rules•Loss history

RMS•Marketing of RMS•Clients assistance•Surveyors in loading and unloading•Packaging analysis and cargo unit•Shipping Rutes•Truckers database•Escorts•Tracking satellite•Convoys

Assistance

Claims assistance•Investigation•Recovery•Salvage •Payment•Surveyors•Statistics

Assistance

Recommendations for•Transporters•Freight forwarders•Terminals (Internal and External)•Clients and brokers•Insurance and Security•Cargo care•Vessel and container protection

Losses: We learn with them!

Wherever a risk is, there is protection solution.

Cargo analysis

Main risks for each cargo

Risk Example

Product Computers ApplesValue US$ 100,000 US$ 20,000Weight 7000 kg 12000 kgShipper AZ Elexronics Manzanas de ChileOrigen Hong Kong ChilePOL Hong Kong ValparaisoDestination Brazil GermanyPOD Santos HamburgBuyer Za Impo Expo 7/122 Gmb

Campinas - SP BerlinMain Risk Theft ContaminationControl Satellite TemptalesContainer 20´dry 20´reeferInspection Loading Loading

Discharge DischargeDestination Destination

Risk Zones

Route

PC RegistroPosto Petropen- BR

BR116 Km461

PC CuritibaPosto Tio Doca – São José do Pinhais –

ShellBR 116 KM 50

PA TriunfoPosto polo Sul II-

RS 124 Km 16

PC CanoasPosto Buffon-Ipiranga

BR386 Km 443

PC Terra AreiaPosto Serviço Pedroni

BR101 Km42

PC EmbúPosto 31-bandeira branca

BR116 Km285

PC ItajaíPosto Santa Rosa-BR

BR101 km 116

PC PenhaPosto Penha-BR

BR101 Km266

From Apisul/Multirotas

Brazil Exemple

•São Paulo•Porto Alegre•1500 km•7 check points

Supply Chain Protection

•Barcode + RFID•Hide logos•Marks and Figures•Lockers•Pallet•Cargo protection•Lashing and tapes•Container + Locker•Truck inspection•Terminal Inspection•Satellite + GPS•Alarms and sensors

•Tracking System•Cargo monitoring•Escorts•Transport company selection•Truckers database•Client analysis•Routing analysis•Check Point•Convoys•Radio comunication•Inspection•Delivery

Supply Chain Protection

Quality Chain

Human Resources•Trainning•Meetings•Marketing

Technology•Survey•Investigation•Tracking•Test

Control•Wording•Rules•Info•FUP•Contracts

Visíble losses•Insurance recovery US$

Invisible losses• Operacional and process• Company image• Loss of client and market share• Product• Casualty and liability•Taxes and fees• Deadline• Waste of time• Enviromental damages

Iceberg analogy for losses

Vessel analysis

Losses and damages

Theft and robbery

Van with 3 rolls of steel - 400 kg each - caused accident and damages, it was loaded without protection of mats, lashes and strips.

Claim example

From www.tis-gdv.de/tis_e/inhalt.html

 

 

Hazardous Materials

Cargo protection Simbols and figures

•Marketing for client and partners•Investing in technology•Clients consultancy•Tracking system

• Celular + GPS + satellite•Cargo care•Tailor made services•Cargo concentration

•Terminals•Factories•Warehouses

Task force 2006 and tendencies

•Action Plan - planning•Loss ratio analysis•Top ten and dirty dozen•Large losses analysis•Meetings, trainning and inspection•Reports: internal and external•Technology research•Contingency

•Lack of info •Mind the gap

Protection / Response

 

 

 

 

 

Statistics / Inland and Marine

From P&I website

Quality control and best practice

RMS Cicle

1. Identify2. Analyze3. Select4. Install5. Mantain6. Review

Focus•Response•Client satisfaction

Worldwide solution•Quality + Fast•Practical + Precise•Tangible + Cheap•Confidential info

Protection response = solution

RMS (LP LC) + Claim Assistance +

Statistics=

Cargo Care + Low Losses + Happy Client

Cargo +Risk +

Supply Chain Protection

= Cargo Solution

Luis Vitiritti Marine Risk Managerlegv1971@yahoo.com

Thank you! Gracias! Obrigado!

Questions