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transcript
RKT Live Expert SessionCentral Monitoring of SAP NetWeaver ProcessIntegration 7.3 with SAP Solution Manager 7.1
Alexander BundschuhSAP Product ManagementSAP NetWeaver Process Integration
November 2010
© 2010 SAP AG. All rights reserved. / Page 2
Upon completion of this presentation, you will be able todescribe:
The key benefits provided by the central monitoring of SAP NetWeaver PIsystems with SAP Solution Manager 7.1The overall architecture of the technical PI monitoring work center inSAP Solution Manager 7.1Key monitors of the technical PI monitoring work center inSAP Solution Manager 7.1
Objectives
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Agenda
1. Motivation
2. Technical Monitoring in SAP Solution Manager
3. Central PI Monitoring
4. Summary
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PI Monitoring with SAP Solution ManagerRequirements & Motivation
Growing PI landscape complexity and distribution leads togrowing requirements towards a central monitoring approach
Reduce the timeFor regular system health checksFor hand-over proceduresFrom incident detection to root cause
Relieve productive systems from individual monitoringactivities by a central collection of monitoring data
Reduce the TCO by simplification of the operations processese.g. providing one central entry point combining monitors forPI overall status with drill-down options up to host levelEnable tight integration with:System Monitoring and Root Cause AnalysisAlerting InfrastructureNotification- / Incident Management
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How much time and manual effort would you needto answer these questions?
What is the overall status of all PI components of the productive PI domain?Do you have issues in the underlying technical systems?What is the error trend for your business critical interfaces?Which have been the most prominent errors that occur this year?Have these errors occur in the last 7 days?At what point in time during the day do these errors typically occur?What is the message backlog today?Is there a relation between the message backlog and the overall message volume?Business department calls you and wants to know if and since when messages have been stuckfor their business critical interfaces?On which PI components have those messages failed?How many communication channels do have an issue and which are the relevant localmonitors?On which PI components do you have most errormessages and which interfaces are affected?How many messages have been received this monthvia communication channel "xyz"?
© 2010 SAP AG. All rights reserved. / Page 6
Agenda
1. Motivation
2. Technical Monitoring in SAP Solution Manager
3. Central PI Monitoring
4. Summary
© 2010 SAP AG. All rights reserved. / Page 7
Application Life-Cycle ManagementAn Approach in Six Phases
Application Life-Cycle Management follows the six phasesof ITIL application management. SAP delivers high value for all
phases of the life cycle.
Solution DocumentationCentral documentation of processes, systemlandscape, custom code, partner applications, …
Template ManagementStandardize configurationacross multiple projects
Innovation ManagementDiscover and realize enhancedbusiness functionalityAvoid disruption of business
Test ManagementChange impact analysisEnd-to-end test management
Change Control ManagementIntegrated quality managementSynchronized transports of various componentsControlled and documented adjustment ofbusiness processes incl. approval process
Maintenance ManagementManagement of corrective softwarepackages
Application Incident ManagementIntegrated service deskInvolvement of partners in problem resolutionProvide root-cause analysis for complex landscapeswith diverse technology stacks
Upgrade ManagementComprehensive project support for releasetransitions
Require-ments
Design
Deploy
Operate
Optimize
Buildand Test
Business Process OperationsEnsure business continuityProvide Business KPIsBusiness process benchmarking
Technical OperationsCentral monitoring & alerting infrastructureUnique End-User Experience monitoringCentral administration tools
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Technical OperationsWhat is the Process Behind …
End-to-End Monitoring & Alerting End-to-End Root CauseAnalysis
Technical Administration
End-to-EndChange AnalysisWorkload AnalysisException AnalysisTrace Analysis
Monitor Handle Alerts Analyze Administrate
Technical Administrator
Technical ReportingProve Value to Business
Early Watch AlertService Level Reporting
System, DBMS and HostMonitoringEnd-User Experience MonitoringConnection MonitoringProcess Integration MonitoringBusiness Intelligence MonitoringSolution Manager Self-Monitoring
Unified Alert InboxAlert correlation andpropagationCentral TemplateMaintenanceOpen data provider andalert consumer
Proactive real-timemonitoring
Reactive handling ofcritical events
Lower mean time toproblem resolution
Optimize excellence oftechnical operations
Key User
Task InboxDown Time and WorkMode ManagementIT CalendarNotification ManagementCentral Tool Access
Standard BW ReportingCustomer BW Reporting
ServiceRequests
RecurringTasks
Change
Technical Administrator
Incident
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Agenda
1. Motivation
2. Technical Monitoring in SAP Solution Manager
3. Central PI Monitoring
4. Summary
© 2010 SAP AG. All rights reserved. / Page 10
Central PI MonitoringArchitecture & Scope
FileSystem
SOAPBackend
JDBC DB
JMSSystem
DecentralAdapterEngine A
DecentralAdapterEngine B
ABAPProxy A
DecentralAdapterEngine C
ABAPProxy C
ABAPProxy B
IDocBackendSystem
IntegrationServer
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Dual Level Monitoring
Central Tools• Status Overview• Unified information• Aggregated messaging information• Isolated runtime environment• Alerting• Incident Management
Local Monitoring Tools• Real-time information• Detailed information including payload
access
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PI Monitoring in SAP Solution ManagerTechnical Monitoring Work Center
Demo
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Agenda
1. Motivation
2. Technical Monitoring in SAP Solution Manager
3. Central PI Monitoring
4. Summary
© 2010 SAP AG. All rights reserved. / Page 15
Summary
Central Monitoring with SAP Solution Manager 7.1“Good morning” page for overall status of one ormultiple SAP NetWeaver PI systemsAlerting integration for component & channelavailabilityIntegration with notification and incident managementReduced time for
regular system health checkshand-over proceduresroot cause analysis
Central collection of monitoring data to relieveproductive systems
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SAP NetWeaver PI 7.3 – Live Expert SessionsTimes: 10:00–11:00 am (CET), 5:00–6:00 pm (CET) each
What’s new in SAP NetWeaver PI 7.3? Oct. 26
What’s new in ESR 7.3? Oct. 28
What are the new service bus-based capabilities for SAP NetWeaver PI 7.3? Oct. 29
Central monitoring of SAP NetWeaver PI 7.3 landscapes with the new PI WorkCenter in SAP Solution Manager 7.1 Nov. 9
Improved fault tolerance with SAP NetWeaver PI 7.3 Dec. 9
Upgrade to SAP NetWeaver PI 7.3 Dec. 10
Available adapters for SAP NetWeaver PI 7.3 Dec. 13
Advanced Adapter Engine Extended - a new Java only installation option forSAP NetWeaver PI 7.3 Dec. 14
Local monitoring enhancements within SAP NetWeaver PI 7.3 Dec. 15
Federated PI and deployment options Dec. 16
Register at: http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/21582
© 2010 SAP AG. All rights reserved. / Page 17
Interested in joining the ramp-up for SAP NetWeaver PI 7.3?
Registration at
Customers: http://service.sap.com/rampup
Partners: https://service.sap.com/partnerportal/rampup
Registration for Ramp-up ofSAP NetWeaver PI 7.3
Backup SlidesScreenshots from PI Monitoring within SAP Solution Manager Technical
Work Center
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SAP NetWeaver PI Monitoring in SAP SolutionManager – PI Domain Overview
Monitoring of multiplePI Domains
Access to PI Monitoring applicationsOverview MonitorComponent MonitorChannel MonitorMessage Monitor
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SAP NetWeaver PI Monitoring in SAP SolutionManager – Overview Monitor
Integration with systemmonitoring on level of
technical systems
Aggregated View as entrypoint with most important
status information onIntegration Server, Decentral
Adapter Engines andconnected SAP Business
Systems
Individual view per PIcomponent
(e.g., Integration Server)
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SAP NetWeaver PI Monitoring in SAP SolutionManager – Overview & System Monitoring
System-, Instance-, and Host -related metrics on one screen
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SAP NetWeaver PI Monitoring with SAPSolution Manager – Component Monitor
Reworked specific Self-Testdetails per PI component
Central view on availability andself-test status of all PI
components
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SAP NetWeaver PI Monitoring with SAPSolution Manager – Channel Monitor
Central view on availability ofall channels across different
adapter engines
Channel Details and Short-Log per server node
Follow-Up actions like- context sensitive navigation to
further monitors- start/stop/ping of channels
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SAP NetWeaver PI Monitoring with SAPSolution Manager – Message Error Monitor
Allows for detailed filtering
Error Messages View pointsout PI components withmessages in error state
Trend graph enableshistorical view and trend
detection
Drill-down option
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SAP NetWeaver PI Monitoring with SAPSolution Manager – Message Error Monitor
Better root-cause detectionusing new status details
Drill-down option
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SAP NetWeaver PI Monitoring with SAPSolution Manager – Message Flow Monitor
PI component-independentmessage scenario
representation
Drill-down options andcontext sensitive navigation
to local tools
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SAP NetWeaver PI Monitoring with SAPSolution Manager – Alert Inbox
Pre-defined POWL queriesper category and per
monitored object type
Several personalizationcapabilities for content
and look-and-feel
Number of occurrences peralert type and number of
status changes
Alert type tablewith activities
Alert group tablewith activities
Status, processor and commentsto track status of alert group
directly in alert inbox
Incident Ticket ID and statusdirectly in alert inbox
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SAP NetWeaver PI Monitoring in SAP SolutionManager – Integration with Incident Mgmt
All known contextinformation is filled in
automatically
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SAP NetWeaver PI Monitoring in SAP SolutionManager – Integration with Notification Mgmt
All known contextinformation is filled in
automatically
© 2010 SAP AG. All rights reserved. / Page 30
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