Data visualization: Be understood

Post on 15-Sep-2014

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My eMetrics Summit SF presentation. Includes data visualization tips, correlation analysis and a goat.

transcript

Ian Lurie @portentint

ian@portent.com

BE UNDERSTOOD

Ian Lurie @portentint ian@portent.com

portent.co/datapres

Yes, like this, no ‘m’.

FIRED

FIRED

LOVE YOU GUYS, BUT WHERE ARE THE RESULTS?

BUT WE GAVE YOU THE DATAZ!!! DUDE. WHAT?

BUT WE GAVE YOU THE DATAZ!!!

WE GAVE YOU THE CHARTZ!!!

DATA GOOD!

MORE DATA BETTER!

DATA NO ONE UNDERSTANDS IS JUST INK

IT JUST SITS THERE

HO HUM

INK GETS FIRED

nooooooooo

DATA UNDERSTOOD

BECOMES KNOWLEDGE

DATA UNDERSTOOD

BECOMES ACTION

A BRIEF INTERLUDE ABOUT OUR BRAINS

FOLLOW TUFTE’S LAWS

@portentint

ABOVE ALL ELSE, SHOW THE DATA MAXIMIZE DATA-INK RATIO ERASE NON-DATA INK ERASE REDUNDANT DATA INK REVISE AND EDIT

From The Visual Display of Quantitative Information, by Edward Tufte

FOLLOW IAN’S LAWS

@portentint

DON’T MAKE THEM READ ESTABLISH CONTEXT ANSWER ‘MEH’ DON’T CHEAT LEARN. EXCEL.

EMOTION

INSTINCT

RATIONALITY

PRESENT DATA TO EACH BRAIN

CLARITY PERSPECTIVE

1. SEE 2. REACT 3. INTERPRET

CLARITY PERSPECTIVE

You are here

MAKE THE DATA CLEAR

yo

THE INSTANT I SEE IT

DON’T MAKE THEM READ

@portentint

6-12 MENTAL TASKS

YOU FIRED!

Romney Facebook Growth Rate

RNC

2 MENTAL TASKS

YOU ROCK!

SHOW STATS THAT MATTER

Jan   Feb   March   April   May   June   July   Aug   Sep   Oct   Nov   Dec  2008   319   405   667   926   1,121   913   817   520   433   331   267   204  

2009   239   780   992   1,073   889   862   722   567   199   133   86  

2010   253   397   618   741   573   456   463   402   370   333   192   153  

2011   217   322   511   640   931   793   603   526   390   357   250   262  

2012   339   405   581  

0  

200  

400  

600  

800  

1,000  

1,200  

Uniqu

e  Visitors  

Monthly  Organic  visitors  

YOU FIRED!

YOU ROCK!

ABOVE ALL ELSE, SHOW THE DATA

@portentint

 $-­‐        

 $200.00    

 $400.00    

 $600.00    

 $800.00    

 $1,000.00    

 $1,200.00    

PPC   SEO   E-­‐mail   Begging  

May-­‐12  

Jun-­‐12  

Jul-­‐12  

sniff.

 $-­‐        

 $200.00    

 $400.00    

 $600.00    

 $800.00    

 $1,000.00    

 $1,200.00    

PPC   SEO   E-­‐mail   Begging  

May-­‐12  

Jun-­‐12  

Jul-­‐12  

MAXIMIZE DATA-INK RATIO

 $-­‐        

 $200.00    

 $400.00    

 $600.00    

 $800.00    

 $1,000.00    

 $1,200.00    

PPC   SEO   E-­‐mail   Begging  

May-­‐12  

Jun-­‐12  

Jul-­‐12  

3D = BLEAH

YOU FIRED!

 $-­‐        

 $200.00    

 $400.00    

 $600.00    

 $800.00    

 $1,000.00    

 $1,200.00    

PPC   SEO   E-­‐mail   Begging  

May-­‐12  

Jun-­‐12  

Jul-­‐12  

2D = UNDERSTOOD

USE NATURAL COLORS

 $-­‐        

 $600.00    

 $1,200.00    

PPC   SEO   E-­‐mail   Begging  

May-­‐12  

Jun-­‐12  

Jul-­‐12  

Sales by channel

my eyes!!! gaaaaah.

YOU FIRED!

http://portent.co/NHy5QD From Tim Beard

 $-­‐        

 $600.00    

 $1,200.00    

PPC   SEO   E-­‐mail   Begging  

May-­‐12  

Jun-­‐12  

Jul-­‐12  

Sales by channel

USE CONTRASTING NATURAL COLORS

 $-­‐        

 $600.00    

 $1,200.00    

PPC   SEO   E-­‐mail   Begging  

May-­‐12  

Jun-­‐12  

Jul-­‐12  

Sales by channel

REMOVE NON-DATA INK

 $-­‐    

 $200    

 $400    

 $600    

 $800    

 $1,000    

 $1,200    

PPC   SEO   E-­‐mail   Begging  

May-­‐12  

Jun-­‐12  

Jul-­‐12  

DO I NEED THESE?

REMOVE REDUNDANT DATA INK

@portentint

 $-­‐    

 $200    

 $400    

 $600    

 $800    

 $1,000    

 $1,200    

PPC   SEO   E-­‐mail   Begging  

May-­‐12  

Jun-­‐12  

Jul-­‐12  

DO I NEED ALL OF THESE?

 $-­‐    

 $600    

 $1,200    

PPC   SEO   E-­‐mail   Begging  

May-­‐12  

Jun-­‐12  

Jul-­‐12  

REVISE & EDIT

 $-­‐    

 $600    

 $1,200    

PPC   SEO   E-­‐mail   Begging  

May-­‐12  

Jun-­‐12  

Jul-­‐12  

 $-­‐    

 $600    

 $1,200    

PPC   SEO   E-­‐mail   Begging  

May-­‐12  

Jun-­‐12  

Jul-­‐12  

USE WHITESPACE FOR 1 GRIDLINE

YOU ROCK!

USE SMALL MULTIPLES

Facebook growth rates: Obama vs. Romney

Facebook growth rates

Romney

Obama

Time

Effor

t

Onsite SEO

Social Media

Content

Analytics

IF YOU HAVE TO EXPLAIN, IT’S TOO LATE

buh?

CLARITY PERSPECTIVE

You are here

YAWN. WHAT'S MY MOTIVATION HERE?

PUT IT IN PERSPECTIVE

ESTABLISH CONTEXT

CONTEXT MATTERS

CONTEXT MATTERS

Romney Facebook Growth Rate

Romney Facebook Growth Rate

Pre-convention Avg

Romney Facebook Growth Rate

Pre-convention Avg

RNC

ANSWER MEH

TIME

FACE

BOO

K AD

SPE

ND

MEH

FACEBOOK IS DUMB. STOP BUYING ADS.

TIME

REVENUE

TIME

FACE

BOO

K AD

SPE

ND

OH.

Facebook growth rates

Romney

Obama

Facebook growth rates

Romney

Obama

Convention

Pre-convention avg

DON’T CHEAT

 $750.00      $950.00    

 $1,150.00      $1,350.00    

May-­‐12   Jun-­‐12   Jul-­‐12  

PPC  

 $750.00      $950.00    

 $1,150.00      $1,350.00    

May-­‐12   Jun-­‐12   Jul-­‐12  

SEO  

 $750.00    

 $950.00    

 $1,150.00    

 $1,350.00    

May-­‐12   Jun-­‐12   Jul-­‐12  

E-­‐mail  

 $750.00    

 $950.00    

 $1,150.00    

 $1,350.00    

May-­‐12   Jun-­‐12   Jul-­‐12  

Begging  

Sales by channel

 $-­‐        

 $200.00    

 $400.00    

 $600.00    

 $800.00    

 $1,000.00    

 $1,200.00    

May-­‐12   Jun-­‐12   Jul-­‐12  

PPC  

 $750.00    

 $950.00    

 $1,150.00    

 $1,350.00    

May-­‐12   Jun-­‐12   Jul-­‐12  

SEO  

 $750.00    

 $950.00    

 $1,150.00    

 $1,350.00    

May-­‐12   Jun-­‐12   Jul-­‐12  

E-­‐mail  

 $750.00    

 $950.00    

 $1,150.00    

 $1,350.00    

May-­‐12   Jun-­‐12   Jul-­‐12  

Begging  

Sales by channel

 $750.00    

 $950.00    

 $1,150.00    

 $1,350.00    

May-­‐12   Jun-­‐12   Jul-­‐12  

PPC  

 $750.00    

 $950.00    

 $1,150.00    

 $1,350.00    

May-­‐12   Jun-­‐12   Jul-­‐12  

SEO  

 $750.00    

 $950.00    

 $1,150.00    

 $1,350.00    

May-­‐12   Jun-­‐12   Jul-­‐12  

E-­‐mail  

 $750.00    

 $950.00    

 $1,150.00    

 $1,350.00    

May-­‐12   Jun-­‐12   Jul-­‐12  

Begging  

Sales by channel

AVOID THE CLUSTERING ILLUSION

YEAH BABY! WHO DA FROG?!!!

THE TEXAS SHARPSHOOTER

uh. heh heh. cough.

THE TEXAS SHARPSHOOTER

ORGANIC SEARCH TRAFFIC

IT MUST BE YOUR SITE! EVERYTHING’S FINE! WE’RE BUILDING LOTS OF LINKS!

visits

OH.

ORGANIC SEARCH TRAFFIC

conversions

ENABLE DRILL-DOWN

CLARITY PERSPECTIVE

You are here

LEARN EXCEL

REALLY LEARN EXCEL

LEARN ROLLING AVERAGES

0

20

40

60

80

100

120

140

160

Avg. Page Load Time (sec)

THE ROLLING AVERAGE

THE ROLLING AVERAGE

0

5

10

15

20

25

Avg. Page Load Time (sec, 14-day rolling)

THE ROLLING AVERAGE

0

5

10

15

20

25

Avg. Page Load Time (sec, 24-day rolling)

THE ROLLING AVERAGE

0.00%

0.50%

1.00%

1.50%

2.00%

2.50%

3.00%

3.50%

4.00%

4.50%

Goal Conversion Rate

THE ROLLING AVERAGE

0

0.002

0.004

0.006

0.008

0.01

0.012

Goal Conversion Rate (rolling)

THE ROLLING AVERAGE

WATCH FOR OUTLIERS

0

0.002

0.004

0.006

0.008

0.01

0.012

Goal Conversion Rate (rolling)

TRIMMEAN()

0

0.002

0.004

0.006

0.008

0.01

0.012

Goal Conversion Rate, Rolling Average adjusted

0

0.002

0.004

0.006

0.008

0.01

0.012

Goal Conversion Rate, Rolling Average adjusted

LEARN SCATTERPLOTS

R² = 0.81774

$-

$2,000.00

$4,000.00

$6,000.00

$8,000.00

$10,000.00

$12,000.00

$14,000.00

$16,000.00

$18,000.00

$20,000.00

- 1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000

Reve

nue (

USD)

Visits from Social Media

PPC Rev

BUT BE CAREFUL

CORRELATION ≠ CAUSATION

R² = 0.81774

$-

$2,000.00

$4,000.00

$6,000.00

$8,000.00

$10,000.00

$12,000.00

$14,000.00

$16,000.00

$18,000.00

$20,000.00

- 1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000

Reve

nue (

USD)

Visits from Social Media

PPC Rev

R² = 0.81774

$-

$2,000.00

$4,000.00

$6,000.00

$8,000.00

$10,000.00

$12,000.00

$14,000.00

$16,000.00

$18,000.00

$20,000.00

- 1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000

Reve

nue (

USD)

Visits from Social Media

PPC Rev

READING LEVEL OMG REWRITE EVERYTHING!!!

MISTAKE! OMG! STOP

EVERYTHING!!!

(A BRIEF TOOLS INTERLUDE)

WHAT DOES IT ALL MEANNN…?!

CLARITY PERSPECTIVE

LEARN

TUFTE’S LAWS

CONSTANTLY REFINE YOUR REPORTS & DASHBOARDS

YOUR CAREER IS NOT JUST ABOUT BEING

RIGHT

YOUR CAREER IS ABOUT BEING

UNDERSTOOD

@PORTENTINT IAN@PORTENT.COM

PORTENT.CO/datapres

COMMENCE HECKLING