DataHealth First Insight Webinar 10.01.09

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April 10, 2023 Copyrighted DataHEALTH USA, 2009

Properly Protect Your Data Today to be Prepared for

Tomorrow’s Disaster

Carol Sites, MSDirector of Business Development

Eric Fouarge, Network Infrastructure Engineer

April 10, 2023 Copyrighted DataHEALTH USA, 2009

Agenda

Importance of Backing UpBacking Up BasicsReasons for Data LossBest Practices for HIPAA Compliant

Backup SolutionWhy Multi-BackupsDataHEALTH/DemoQuestions and Answers

April 10, 2023 Copyrighted DataHEALTH USA, 2009

Importance of Backing upReasons for backing up:

▪Potential consequences for not backing up▪Cost and time effective▪HIPAA required

Then why aren’t we better at backing up:▪Complacence – out of site, out of mind▪Time restraints of other office

responsibilities▪What we are doing is good enough

April 10, 2023 Copyrighted DataHEALTH USA, 2009

Methods of Backup

Disk ImagingLocal Backup

▪Flash drives, DVDs, TapeOnline BackupData VaultingMulti-Backups

April 10, 2023 Copyrighted DataHEALTH USA, 2009

Critical Data

What needs to be backed up▪Data defined as business critical and

business generatedoAccounting DataoPractice Management Software

(MaximEyes)oDigital Medical RecordsoDigital TimeclockoE-mail, Instant Messages, CalendarsoOffice Documents

April 10, 2023 Copyrighted DataHEALTH USA, 2009

REASONS FOR DATA LOSSSecuring Your Practice for Tomorrow

April 10, 2023 Copyrighted DataHEALTH USA, 2009

Reasons for Data Loss

Hardware Failures• Accounts for 44%

Human Error• Accounts for 32%

Software Corruption• Accounts for 14%

Computer Viruses• Accounts for 7%

Natural Disaster• Accounts for 3%

April 10, 2023 Copyrighted DataHEALTH USA, 2009

How much does data loss cost?

Recent Studies indicate on average a 20MB of data loss of Medical Records can cost upwards to $19,000.

90% of Businesses that experience data loss close their doors within 12 months.

Information gathered from Ontrack Data Recovery Case Studies

April 10, 2023 Copyrighted DataHEALTH USA, 2009

BEST PRACTICES FOR HIPAA COMPLIANCE

Securing Your Practice for Tomorrow

April 10, 2023 Copyrighted DataHEALTH USA, 2009

Best Practices

Knowing where your production data resides.

Having a documented Disaster Recovery Plan▪ Current list of providers phone numbers

with relevant account information.▪ Set a process to recover your primary

application.Test your Disaster Recovery Plan at

least once a year.

April 10, 2023 Copyrighted DataHEALTH USA, 2009

Best Practices

Remove backup media from office. Backup media should be encrypted.Monitor the life of the media.Verify data is being backed up successfully

on at least monthly/quarterly basis.Monitor how long backups are taking to

insure proper backup.Develop a scheduled rotation for tape

backups.

April 10, 2023 Copyrighted DataHEALTH USA, 2009

WHY MULTI-TIERED BACKUP

Securing Your Practice for Tomorrow

April 10, 2023 Copyrighted DataHEALTH USA, 2009

Why Multi-Tiered Backup

What is “Multi-Tiered Backup”▪Combining multiple methods of backup

in a single data protection planFail proof approach to backing up.No single point of failure.It all comes down to….

April 10, 2023 Copyrighted DataHEALTH USA, 2009

HOW IMPORTANT IS YOUR DATA?

April 10, 2023 Copyrighted DataHEALTH USA, 2009

DATAHEALTH’S ONLINE BACKUP SOLUTION

Why DataHEALTH?

April 10, 2023 Copyrighted DataHEALTH USA, 2009

DataHEALTH Service

DataHEALTH is the leading provider of online data backup, storage and recovery to the healthcare industry nationwide.

DataHEALTH eliminates the risk of manual backups, faulty tapes or drives, improper tape storage, human error and catastrophes such as fire and storm.

April 10, 2023 Copyrighted DataHEALTH USA, 2009

DataHEALTH’s Technology and Security

Backups are automatic, simple and flexible.Restore data anytime, any day and at any

location.State-of-the-art EMC storage technology

housed in Tier 4 data centers.All data is mirrored to a secondary site.Data is encrypted using US government

standard for encryption (128-Bit AES) and password protected.

All backups are verifiable.

April 10, 2023 Copyrighted DataHEALTH USA, 2009

HIPAA Accreditation

DataHEALTH is the only online backup provider to be fully accredited URAC HIPAA Security Business Associate.

This accreditation demonstrates that DataHEALTH takes all appropriate steps to safeguard information.

Although many other backup providers claim to be HIPAA compliant, DataHEALTH is the only online backup provider who is URAC HIPAA Security Accredited. There is a DIFFERENCE!

April 10, 2023 Copyrighted DataHEALTH USA, 2009

Additional Information about DataHEALTH’s Backup Solution

Pioneering Online Backup technologyFastBIT Differencing technology

▪ Binary Level Incremental Backup11 Different Encryption Algorithms

▪ Default AES 128bit, DoD Standard CompliantDefault Retention Period of 30 Days

▪ Extendable upon request up to 7 yearsNo Bandwidth LimitationsNo Storage Limitations

April 10, 2023 Copyrighted DataHEALTH USA, 2009

Backup PricingCOMPRESSED DATA STORAGE MONTHLY FEE

Up to 3 GBs $20.00

Each Additional GB over 3 GBs $4.00

Over 30 GBs Contact us for volume discount pricing

Licensing and Support Fee:$50.00 annually per license

Basic Backup Alert Monitoring:Included in the monthly data storage fee

DataHEALTH will contact the client via email if the server/computer does not backup 2 business days/nights in a row. On the 3rd business day, the client will receive an email providing instructions on how to fix any problem with the backup.

April 10, 2023 Copyrighted DataHEALTH USA, 2009

Roadmap of DataHEALTH

Version 10 (4th Quarter 2009)▪Full Windows 2008 Support▪Local Backup Support▪Disk Imaging Support▪New Scheduling Engine▪New Data Mover Engine▪Online Account Management

April 10, 2023 Copyrighted DataHEALTH USA, 2009

DATAHEALTH SOFTWARE DEMO

April 10, 2023 Copyrighted DataHEALTH USA, 2009

Q & A

Schedule a Disaster Recovery Plan Assessment Today

www.datahealthfic.com

csites@datahealthusa.comEric.fouarge@datahealthusa.com

888-656-DATA (3282), ext. 280