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MediaTech | 300 E. Sheridan Ave, Centerville, IA 52544 | (641) 856-8052 | www.mediatechinc.com
Date: January 15, 2018
Attention: Lindsey Hornbaker, Issuing Officer
Iowa Department of Justice, Crime Victim Assistance Division Lucas State Office Building
315 E. 12th Street
Des Moines, Iowa 50319 Lindsey.Hornbaker@ag.iowa.gov
Re: Web-Based Crime Victim Compensation and Restitution Management
Request for Proposal for RFP No. 2017-12
Ms. Hornbaker,
This letter is intended to act as our cost proposal for the effort noted above and submitted for
your consideration.
MediaTech appreciates the quality and condition of the current Texas Victim Assistance Training
online training program. Based on our review of the actual content, detailed RFP and additional information gathered we anticipate the following level of effort for each of the main courseware
components and have priced the effort accordingly:
1. Create contemporary self-paced, web-based set of training modules and an instructor-led practicum training that will be tracked via LMS (AGILE-X™, Moodle or similar). As we
understand it the initial contract will be to create the four core modules “Crime Victim
Rights in Iowa,” “The Role of a Victim Service Professional,” “Ethics” and “Safety Planning”.
2. MediaTech offers CVAD two LMS options: We could install and configure Moodle for you,
or we could install our own proprietary SCORM conformant LMS and development
platform, AGILE-X™ on CVAD servers. This cost proposal contains pricing for both options for your consideration. Additional discussion may be required to determine the
best option.
Table A below is a fully itemized breakdown for one standard seat hour (60 minutes, Level II
interactivity) of courseware for efforts that require 100% effort. MediaTech will also offer any additional help or support required at the standard rates listed for each position. This will allow
access to any MediaTech personnel that might be needed to satisfy this or other efforts moving forward.
Table B details each line item for the Crime Victim Compensation and Restitution Management
online training and requested options. MediaTech is proud to pledge our commitment and
support to the Iowa Department of Justice, Crime Victim Assistance Division and their Crime Victim Compensation and Restitution Management Training efforts.
MediaTech understands project completion is to be no later than September 1, 2018.
This Cost Proposal will remain valid for a period of 120 days from the date of this letter.
MediaTech | 300 E. Sheridan Ave, Centerville, IA 52544 | (641) 856-8052 | www.mediatechinc.com
Table A
Line item budget for the VTA online training, LMS and requested options
Table B
Victim Training Academy
(VTA) Development (1 hour)
Labor Category Rate Hours Cost
Program Manager 1 95.25$ 12 1,143.00$
Courseware Developer 1 65.17$ 18 1,173.06$
Courseware Developer 2 82.93$ 32 2,653.76$
Digital Artist 1 38.50$ 18 693.00$
Digital Artist 4 68.52$ 36 2,466.72$
Instructional Systems Designer 3 78.56$ 78 6,127.68$
Test Engineer 1 45.35$ 8 362.80$
SME 72.00$ 0 -$
TOTAL DIRECT LABOR 202 14,620.02$
Travel (if required) -$
ODCs
TOTAL $14,620.02
Task Cost Seat/Hours % Total
Web-based courseware development $14,620.02 5 100% $73,100.10
LMS setup, reports and testing Included
Agile-xTM One Time Licensing Fee (Option 1) $45,000.00 1 $45,000.00
Moodle LMS installation and configuration (Option 2) $85.00 385 $32,725.00
Annual Fee - LMS - Unlimited Users $1,850.00 12 $22,200.00
Total (Option 1) $140,300.10
Total (Option 2) $128,025.10
Options
Accessible training program*
Accessible Intermediate and Advanced programs*
Instructor-led practicum for courses
Service Level Agreement for either LMS $1500-$3500 Month/Hours
* ADA 508 compliance
MediaTech | 300 E. Sheridan Ave, Centerville, IA 52544 | (641) 856-8052 | www.mediatechinc.com
We are willing and able to support this effort and appreciate any additional consideration for a
certified HUBZone company located in Iowa.
MediaTech Point of Contact:
John C. White
300 E. Sheridan Ave Centerville, IA 52544
Phone: 641-856-8052 Email: jwhite@mediatechinc.com
I certify that I am authorized to respond to this RFP and submit pricing on the respondent’s behalf.
John Christopher White President and COO
Page 1 MediaTech 1/15/18
Technical Proposal
Response to RFP: Victim Training Academy (VTA)
RFP NO. 2017-12
Iowa Department of Justice
Crime Victim Assistance Division
Lindsey Hornbaker
Issuing Officer
Lucas State Office Building
315 E. 12th Street
Des Moines, Iowa 50319
Lindsey.Hornbaker@ag.iowa.gov
Prepared By:
MediaTech
DUNS# 173906558
John C. White
300 E. Sheridan
Centerville, IA 52544
Phone: 641-856-8052
Fax: 866-568-5016
Email:jwhite@mediatechinc.com
www.mediatechinc.com
(Original)
Page 2 MediaTech 1/15/18
Contents
1.0 TRANSMITTAL/COVER LETTER ...................................................... 4
2.0 BACKGROUND INFORMATION ........................................................ 4
2.1 MediaTech .......................................................................................................................... 4
2.2 Form of Business Entity .................................................................................................... 4
2.3 State of Organization ......................................................................................................... 4
2.4 Point of Contact.................................................................................................................. 4
2.5 Registered Agent ................................................................................................................ 4
2.6 Other Offices ...................................................................................................................... 4
2.5 Employees ........................................................................................................................... 4
3.0 EXPERIENCE ..................................................................................... 5
3.1 Years in Business................................................................................................................ 5
3.2 Technical Experience ......................................................................................................... 5
3.3 Past Performance ............................................................................................................... 6
3.4 Current References .......................................................................................................... 10
4.0 TERMINATION, DEBARMENT, LITIGATION, INVESTIGATION ..... 11
4.1 Termination ...................................................................................................................... 11
4.2 Default ............................................................................................................................... 11
4.3 Debarment ........................................................................................................................ 12
4.4 Damages ............................................................................................................................ 12
4.6 Irregularities ..................................................................................................................... 12
5.0 SPECIFICATIONS AND TECHNICAL REQUIREMENTS ................ 12
5.1 Victim Training Academy (VTA) Requirements .......................................................... 12
Page 3 MediaTech 1/15/18
5.2 Storage of CVAD data on a CVAD server..................................................................... 19
6.0 ACCEPTANCE OF TERMS AND CONDITIONS ............................. 19
7.0 CERTIFICATION LETTER ............................................................... 19
8.0 AUTHORIZATION TO RELEASE INFORMATION .......................... 19
9.0 FIRM PROPOSAL TERMS .............................................................. 19
Page 4 MediaTech 1/15/18
1.0 Transmittal/Cover letter
Signed and attached.
2.0 Background Information
2.1 MediaTech
MediaTech
DUNS# 173906558
John C. White
300 E. Sheridan
Centerville, IA 52544
Phone: 641-895-8052
Fax: 866-568-5016
Email:jwhite@mediatechinc.com
www.mediatechinc.com
2.2 Form of Business Entity
MediaTech is an LLC.
2.3 State of Organization
Articles of Organization – Iowa – on October 8, 2003.
2.4 Point of Contact
John C. White
300 E. Sheridan
Centerville, IA 52544
Phone: 641-856-8052
2.5 Registered Agent
MediaTech is registered to do business in the State of Iowa,
Vendor Code : 00002091736
Registered 11/06/2009,
Registered agent: John C. White
2.6 Other Offices
None
2.5 Employees
Page 5 MediaTech 1/15/18
32 employees
3.0 Experience
3.1 Years in Business
MediaTech has been in business for 15 years.
3.2 Technical Experience
Headquartered in Centerville, Iowa, MediaTech LLC was founded in 2003
as a HUBZone business based on an unwavering commitment to provide
exceptional internet based training and professional visualization services.
The founders of MediaTech enjoy wide reputations in training
development, 3D modeling and computer animation. Their previous
accomplishments include:
leading a DARP funded research and development effort at Camp
Dodge that ultimately became one of the premiere training
development centers in the Department of Defense,
development of the first web-based training courses certified by
the US Army’s Training Directorate;
developing over 4000 hours of instructional courseware products
for numerous government agencies including FEMA, DHS, NGB,
EMI, NFA, DARPA, CASCOM, TRADOC, CECOM, CGSC,
USASMA, USMC, USAALS, and USAES.
Today, MediaTech provides superior education and training services and
products to business and government clients. MediaTech holds a current
SECRET level facility clearance.
MediaTech Management Team
Name/Role Responsibilities Relevant Experience
John White
Management/POC client
engagement
project
management
25 years
Dr. Steve Wilson
Senior Instructional
Designer
instructional
design
project
documentation
20 years
Jon Burke
Art Director graphics
animation
interactive media
15 years
Page 6 MediaTech 1/15/18
Darwin Ngo
Senior Programmer application
development
programming
11 years
Resumes for key personnel are attached to this proposal.
3.3 Past Performance
The following is a listing of services similar to those sought by this RFP
and completed for other private or governmental entities within the last ten
years. More recent projects are listed below.in Section 3.4, Current
References
Cargill
Project title: Food Safety eLearning Courseware
Role: Prime Contractor
Project number: CARG-0001
Dollar value completed: $26,500
Start Date: 12-17-2007
Completion date: 2/21/2008
Scope: MediaTech developed web based courseware for Cargill on Food
Safety, designed to teach proper food safety practices to their customers
and employees. Work completed on time and within budget.
Client Address: 1 Cargill Drive Eddyville, IA 52553
Client Phone/email: Marvin Martin 641-969-7743
Cargill
Project title: Food Allergen eLearning Courseware
Role: Prime Contractor
Project number: CARG-0002
Dollar value completed: $32,800
Start date: 3/5/2007
Completion date: 5/25/2007
Scope: A follow on to the previous Cargill contract, developing
courseware on food allergens including modules on their nature and
impact, allergic reactions/food sensitivities, and allergen labeling
requirements in the U.S. and E.U. Work completed on time and within
budget
Client Address: 1 Cargill Drive Eddyville, IA 52553
Client phone/email: Marvin Martin 641-969-7743
Centerville Community Betterment
Project title: HR eLearning Courseware
Role: Prime Contractor
Project number: CCB-0001
Dollar value completed: $18,500
Start date: 7/1/2007
Page 7 MediaTech 1/15/18
Completion date: 9/12/2007
Scope: MediaTech developed web based employee orientation courseware
for Centerville Community Betterment. Work completed on time and
within budget.
Client Address: 111 Haynes Ave. Centerville, IA 52544
Client phone/email: Jackie Sharp 641-437-1051
Department of Homeland Security
Project title: C/ACAMS
Role: Subcontractor
Project number: PO#2376
Dollar value completed: $100,219.42
Start date: 4/21/2008
Completion date: 9/30/2008
Scope: C/ACAMS is a software system used by organizations responsible
for building, implementing, and operating CI/KR protection programs at
the state and local level. MediaTech developed a comprehensive web-
based training program for C/ACAMS users. Project completed on time
and within budget.
Client Address: Infrastructure Information Collection Division, 245
Murray Lane SW, Washington, DC 20528-0075
Client phone/email: Ricky D. Morgan 703-235-3908
ricky.morgan@dhs.gov
National Guard Bureau
Project title: J7 EMST eLearning Courseware
Role: Subcontractor
Project number: NGBJSRTS0013
Dollar value completed: $119,664.25
Start date: 1/21/2008
Completion date: 6/31/2008
Scope: MediaTech developed foundational and remedial web-based
courseware in support of the National Guard Bureau’s Emergency
Management Staff Trainer (EMST) project. For this task order, we
developed an overview of the National Response Framework, National
Incident Management System, and State JFHQ Response Organizations.
Project completed on time and within budget.
Client Address: Training Technology Branch , Joint Education Division,
J7, 1411 Jefferson Davis Hwy, Arlington, VA 22202
Client phone/email: LTC Greg Pickell, Ret 703-607-3211
gregory.pickell@us.army.mil
National Guard Bureau
Project title: J7 EMST eLearning Courseware
Role Subcontractor
Project number: NGBJSRTS0013 – TO 0026
Dollar value completed: $89,032.25
Page 8 MediaTech 1/15/18
Start Date: 11/7/ 2008
Completion date: 1/29/2009
Scope: For this task order, a follow on to NGBJSRTS0013, we developed
foundational training focused on State JFHQ roles and responsibilities,
and remedial instruction for integration with the EMST simulation.
Courseware completed on time and within budget.
Client Address: Training Technology Branch , Joint Education Division,
J7, 1411 Jefferson Davis Hwy, Arlington, VA 22202
Client phone/email: LTC Greg Pickell, Ret 703-607-3211
gregory.pickell@us.army.mil
National Guard Bureau
Project title: J7 EMST eLearning Courseware
Role: Subcontractor
Project number: NGBJSRTS0013 – TO 0033
Dollar value completed: $104,852.50
Start Date: 2/4/2009
Completion date: 6/30/2009
Scope: For this task order, a follow on to NGBJSRTS0013, deliverables
included instruction on public affairs, communications systems support,
and an extended IMI capstone exercise built around a hurricane disaster
scenario. Contract completed on time and within budget.
Client Address: Training Technology Branch , Joint Education Division,
J7, 1411 Jefferson Davis Hwy, Arlington, VA 22202
Client phone/email: LTC Greg Pickell, Ret 703-607-3211
gregory.pickell@us.army.mil
National Guard Bureau
Project title: J7 EMST eLearning Courseware
Role: Subcontractor
Project number: NGBJSRTS0013 – TO 0047
Dollar value completed: $59,954.25
Start Date: 9/21/2009
Completion date: 3/10/2010
Scope: For this task order, a follow on to NGBJSRTS0013, deliverables
included SCORM packaging for previously developed EMST training
products, a formal instructional analysis of an emerging Joint Lessons
Learned Program curriculum, and web-based demonstration modules for
several NGB funded web-based operational applications.
Client Address: Training Technology Branch , Joint Education Division,
J7, 1411 Jefferson Davis Hwy, Arlington, VA 22202
Client phone/email: LTC Greg Pickell, Ret 703-607-3211
gregory.pickell@us.army.mil
Department of Homeland Security
Project title: iCAV, C/ACAMS Update
Role: Subcontractor
Page 9 MediaTech 1/15/18
Project number: PO#2395
Dollar value completed: $144,234.00
Start date: 4/13/2009
Completion date: 4/30/2010
Scope: iCAV is a secure, web-based, geospatial visualization tool that
integrates commercial and government-owned data and imagery from
multiple sources. MediaTech developed a comprehensive web-based
training program for iCAV users. Also under this task order, MediaTech
updated existing C/ACAMS courseware to conform to the latest version of
C/ACAMS, version 2.0.
Client Address: Infrastructure Information Collection Division, 245
Murray Lane SW, Washington, DC 20528-0075
Client phone/email: Ricky D. Morgan 703-235-3908
ricky.morgan@dhs.gov
Department of Homeland Security
Project title: ACAMS 3.0/PCII
Role: Subcontractor
Project number: PO#2411
Dollar value completed: $138,545.00
Starting date: 5/27/2010
Completion date: 4/30/2011
Scope: Under this task order, MediaTech developed web-based
courseware products for the Dept. of Homeland Security that train and
certify users to handle Protected Critical Infrastructure Information. Also
under this task order, MediaTech updated previously developed
courseware to conform to the latest version of ACAMS (formerly known
as C/ACAMS), version 3.0.
Client Address: Infrastructure Information Collection Division, 245
Murray Lane SW, Washington, DC 20528-0075
Client phone/email: Ricky D. Morgan 703-235-3908
ricky.morgan@dhs.gov
National Guard Bureau
Project title: J7 Distributed Learning Courseware for HRF, CBRNE,
CERFP
Role: Subcontractor
Project number: 20080128NGBJSRTS.TO.0013 – TO 0061
Dollar value completed: $909,444.02
Start date: 9/30/2010
Completion date: 03/28/2012
Scope: NGB J7 tasked MediaTech with task analysis, design and
development of DL courseware in support of the Proposed Draft
Homeland Response Force Training Plan. We began by targeting courses
designated as mandatory, core training for all HRF members, priority 1
phase 1 as per CNGB JOINT EXORD 11-001 HRF - foundational
knowledge ideally suited to DL delivery. Later the search was expanded to
Page 10 MediaTech 1/15/18
include courses that were required training for the large C2 section
featured in the HRF concept. These courses were subjected to further
evaluation, presented as recommendations to the government, and
developed as web-based courseware. Based on the success of the project,
MediaTech was tasked with development of an additional 21 hrs of
courseware to complete the HRF core curriculum.
Client Address: Training Technology Branch, Joint Education Division,
J7, 1411 Jefferson Davis Hwy, Arlington, VA 22202
Client phone/email: Draper Bowne (703) 575-1081;
dbowne@alionscience.com
3.4 Current References
The following are three current clients knowledgeable of MediaTech’s
performance in providing services similar to those sought in this RFP and
who have been informed of this process and have agreed to be contacted
by CVAD representatives.
Iowa Department of Education
Project title: School Meal Programs Reference Library and Web-based
Tutorial Development
Role: Prime Contractor
Project number: #ED-MH079-01
Dollar value completed: $412,201.65
Start Date: 6/1/2013
Completion date: 9/30/2014 (annual maintenance agreement thereafter)
Scope: MediaTech contracted with the Iowa Department of Education to
develop, host, and maintain a comprehensive web-based course of
instruction targeted at School Food Authorities (SFAs) participating in the
United States Department of Agriculture USDA School Meal Programs
throughout the state. MediaTech produced 44.5 hours of courseware,
resource library, and testing products for this project. The work was
completed on time and within budget. MediaTech is currently contracted
to host, maintain, and revise the courseware when meal program
requirements change.
Client Address: Grimes State Office Building, Des Moines, Iowa 50319
Client phone/email: Michelle O’Hollearn, Project Director 515-725-2225
michelle.ohollearn@iowa.gov
Petra Insurance Group LLC
Project title: Art of the Cross-Sell courseware series
Role: Prime Contractor
Project number: #PT-GW9375-01
Dollar value completed: $440,000
Start date: 12/5/2016
Completion Date: Current
Page 11 MediaTech 1/15/18
Scope: MediaTech was tasked with creating a forty (40) seat hour web-
based courseware series, Art of the Cross-Sell, targeted at insurance
agents. MediaTech deployed the completed courseware on our proprietary
SCORM conformant Learning Management System (LMS) on a custom
dedicated server. The resulting platform includes a sophisticated
“dashboard” of features to help agents track their progress and goals.
MediaTech continues to work towards Petra Insurance Group’s ultimate
goal of offering a “high tech, high touch” personalized communication
and education system for each of their insurance agents and agencies
across the country.
Client phone/email: Garnet J. Walters, President/CEO 312-882-0628
gwalters@petragroup.org
Client Address: 2116 South 19th Avenue, Broadview, IL 60155
Conterra Asset Management
Project title: Conterra Content Management System Development
Role: Prime Contractor
Project number: #ConterraAgCMS-01
Dollar value completed: $ 40,257.03
Start date: 9/27/2016
Completion date: 7/31/2017 (monthly agreement thereafter)
Scope: MediaTech developed the Conterra Content Management System
to include a fully functioning Conterra website, graphics and functionality
related to the CMS/website design and development; features included
structured file storage, a company calendar, and the ability to create
unlimited Organizations, Groups and Users with role based access to
content. MediaTech was tasked to develop an initial “Phase 1” database
for the Conterra Report Generation Platform, which was based on
Enterprise! Extracts provided by Midland Financial Services. Future
training assumed to be added and MediaTech will ensure any training
developed for Conterra is doctrinally correct; tasks, conditions, and
standards are appropriate; and make use of extensive beta –testing and
quality control procedures. MediaTech purchased, installed and set up all
required software and databases onsite and via VPN.
Client Address: 7755 Office Plaza Drive North, Suite 195, West Des
Moines, IA 50266
Client phone/email: Paul Erickson, President and CEO 855-381-3451
Paul.Erickson@ConterraAg.com
4.0 Termination, debarment, litigation, and investigation
4.1 Termination
MediaTech has never had a contract terminated before completion of all
obligations under the contract provisions, for any reason.
4.2 Default
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MediaTech has never been subject to default and has never received notice
of default or failure to perform on a contract.
4.3 Debarment
MediaTech has never had an order, judgment, or decree of any federal or
state authority barring, suspending, or otherwise limiting our right to
engage in any business, practice, or activity
4.4 Damages
MediaTech has never had any damages, penalties, disincentives assessed,
or payments withheld, or anything of value traded or given up by the
bidder under any of its existing or past contracts.
4.5 Litigation
There are no pending or threatened litigation, administrative or regulatory
proceedings against MediaTech.
4.6 Irregularities
MediaTech has never had any irregularities discovered in any of the
accounts maintained on behalf of others.
5.0 Specifications and technical requirements
5.1 Victim Training Academy (VTA) Requirements
A. Name of Learning Management System (LMS) the Contractor
proposes to use and why.
MediaTech offers CVAD two LMS options: We could install and
configure Moodle for you, or we could install our own proprietary
SCORM conformant LMS and development platform, AGILE-
X™ on CVAD servers. The cost proposal will price both options
for your consideration.
Moodle offers the advantage of being a widely used free and open-
source platform with a mature ecosystem of available plugins that
extend its functionality. Many universities worldwide have adopted
Moodle as the platform for their online courses.
One advantage of AGILE-X™ is that in addition to serving as your
LMS, it functions as an eLearning authoring system. Easy to use
and flexible, AGILE-X creates non-proprietary content based on
Page 13 MediaTech 1/15/18
industry standard technologies including JavaScript, Flash, XML
and HTML, so that developers can edit it even if they don’t have
an AGILE-X license. More importantly, with AGILE-X, CVAD
will be able to make easy changes to the courseware to keep it up
to date without having to contract with a developer at all.
A second advantage is that because it’s our product, we have
complete control over how it looks and functions. We will
customize and brand your AGILE-X implementation to your exact
specifications
B. What browsers will be compatible with the LMS selection.
Both Moodle and AGILE-X support Google Chrome, Mozilla
Firefox, Apple Safari, and Microsoft Internet Explorer browsers.
C. How each of the four core modules will be created on the
proposed LMS.
The four core modules (“Crime Victim Rights in Iowa,” “The Role
of a Victim Service Professional,” “Ethics” and “Safety Planning”)
will be developed with industry standard technologies (JavaScript,
Flash, XML and HTML) and designed to run on any SCORM or
AICC conformant LMS.
MediaTech begins each project in close consultation with the client
acquiring a detailed, accurate understanding of the project
requirements and developing a project plan to address them. The
project plan will undergo continuous refinement throughout the
lifespan of the project, as design documents and draft courseware
are subjected to feedback from SMEs and other stakeholders.
Internally, instructional designers analyze client furnished
information in consultation with designated SMEs, create design
documents, maintain product documentation and translate client
requirements into specific taskings for the art and developer
departments. The project manager submits completed storyboards
to the client for approval. Once they are approved, production
begins as artists create media and post it to the servers. Developers
assemble courseware and send completed modules back to the
instructional designer for first level QA.
Deficiencies are reported back to the relevant departments as
change requests. Once all deficiencies are corrected the module is
sent to second level QA, where QA specialists test for ADA
compliance in addition to functionality and conformance to
product specifications. Finally, the product goes to the project
Page 14 MediaTech 1/15/18
manager for final QA and sign off. Throughout this process,
functional drafts are posted to our secure servers for review by
project stakeholders.
MediaTech is committed to providing responsive project
management with the full authority to commit all needed company
resources to ensure successful completion of the work. It is our
intention to exceed the expectations of every single customer with
whom we engage, because the business value of satisfied
customers exceeds everything else. During the period of
performance, the client will have direct access to senior
management with an intimate knowledge of the status of the
project and the authority to address any concerns and respond to
feedback.
DRAFT SCHEDULE
Completed Deliverable
Start Date (SD) Phase 1: Needs Analysis
SD + 7 days Project Plan/Schedule
Phase 2: Instructional Design
SD + 10 Crime Victim Rights in Iowa Storyboard
SD + 14 Draft VTA Dashboard
Phase 3: Production
SD + 21 Crime Victim Rights in Iowa (prototype)
SD + 21 The Role of a Victim Service Professional
Storyboard
SD + 28 The Role of a Victim Service Professional
Module
SD + 28 Ethics Storyboard
SD + 35 Ethics Module
SD + 35 Safety Planning Storyboard
SD + 42 Safety Planning Module
SD + 49 VTA implementation on CVAD servers
Notes: Shown here is a draft schedule based on the modules
identified in the RFP. Formal schedule showing all modules will
be developed based on client furnished information received at
kickoff meeting. All deliverables shown are drafts. Revisions and
requested changes will be completed and resubmitted within 3
days of receipt.
D. How each of the four training modules will include:
i. Education for Iowa professionals to better understand
rights provided to victims under Iowa law.
ii. Services and resources available to victims a trainee
may interact with
Page 15 MediaTech 1/15/18
iii. Expectations for conduct and duties of those who serve
victims, within their professional roles
iv. Ethical considerations for working with victims
v. How to effectively assist victims with planning for their
safety after a crime has occurred
Each of the goals listed above will be reflected in the learning
objectives which in turn will drive the design of the learning
activities that make up the training modules. After completing the
four modules, trainees will be able to:
i. Understand the rights provided to victims under Iowa law.
ii. Identify services and resources available to victims that
trainees may interact with.
iii. Identify expectations for conduct and duties of those who
serve victims within their professional roles.
iv. List ethical considerations for working with victims
v. Assist victims with planning for their safety after a crime
has occurred.
E. How will all VTA modules recognize, address and incorporate
each of the following:
i. Adult learning techniques (kinesthetic, visual and
auditory)
MediaTech solutions are designed by a Ph.D. psychologist with
extensive experience in adult education and pedagogy. Our
courseware presents adult learners with a rich media experience
that engages all sensory modalities while giving them control over
the sequencing and pace of the instruction.
ii. Interactive learning options
MediaTech believes that long, linear presentations of complex
material are to be avoided. ELearning technology should be used
to increase engagement, not simply to streamline the delivery of
more uninspiring content. Instead, we believe learning is facilitated
when related content is graphically and explicitly “chunked” for
the user. By this we mean organized, visualized, and presented as
an interactive learning presentation or activity.
For example, for a block of instruction on Chemical Warfare
Agents, we developed a 3D animation of a box that opens to reveal
5 molecules representing the five types of chemical agents floating
on a periodic table rendered as an infinite plane. An audio
narration introduces the student to the 5 categories, and instructs
them to move their mouse over the scene and click on the objects.
Page 16 MediaTech 1/15/18
Clicking on a molecule causes the title to expand and display the
relevant short section of instructional content. Clicking again
returns the user to the scene to select another molecule for further
study. See Figure 1, below.
Fig. 1 – Chemical Warfare Agents
To see a live demonstration of this and other interactive
courseware objects developed for the National Guard Bureau J7 as
part of the Homeland Response Force curriculum, click here (or go
to http://www.mediatechinc.com/hrfdemo). For the best
experience, please insure your computer speakers are on before
launching the courseware.
iii. Dynamic educational learning tools such as quizzes,
games, etc.
We have developed templates for every conceivable item type
(e.g., true/false, multiple choice, multiple answer, matching, fill in
the blank, sorting, click to locate, etc.). We are constantly looking
for ways to expand our catalog of objective item types.
For example, for testing clearly defined blocks of related
conceptual knowledge, such as the vocabulary of a particular
domain, we developed a feature-rich, user-friendly crossword
puzzle construct. Clicking on any clue places the cursor in the
corresponding square of the puzzle, ready for text entry. Entering
an answer advances the puzzle to the next clue/square.
Alternately, the user can click on any numbered square and begin
entering text.
Page 17 MediaTech 1/15/18
Fig. 2 – HRF 101: CERFP Crossword
A hint facility offers 3 levels of assistance: solve letter, solve word,
or solve the whole puzzle. A digital timer adds time pressure to
the challenge, if desired. The effort involved in solving the puzzle
and the level of engagement it provides fosters deeper processing
of the material and greater levels of recall than would graded rote
practice. See Figure 2, above.
iv. Multiple forms of media (slides, video, audio, etc.)
All MediaTech courseware is media rich and immersive, featuring
original graphics, video, animation and professional narration.
v. An evaluation component during and at the end of each
module
Trainees will be prompted to evaluate the courseware as specified
in the RFP.
vi. A learning assessment component
All our courseware solutions feature both formative and
summative learning assessments. Each learning objective will be
tested with learning checks during the presentation and by a post-
test afterwards.
vii. Cultural & linguistic diversity
MediaTech designers are sensitive to cultural issues and are trained
in the use of inclusive language. If CVAD requires courseware
versions in languages other than English, MediaTech will
subcontract translators and native speaking narrators to produce the
required media.
Page 18 MediaTech 1/15/18
viii. ADA compliant including but not limited to Deaf and
Hard of Hearing individuals as well as Visually
Impaired individuals.
MediaTech has extensive experience covering all levels of ADA
compliance, and employs QA staff who specialize in testing for
accessibility. MediaTech will determine the required ADA
standard during the needs analysis. We have typically addressed
ADA compliance through Closed Captioning and/or providing text
reader-friendly (e.g., JAWS Screen Reader) transcripts of the
lessons.
ix. Intersectionality
MediaTech designers understand the interconnectedness of social
categories and how they serve to create overlapping systems of
social disadvantage.
x. Trauma-Informed Practice
Our lead instructional designer holds a Ph.D. in Clinical
Psychology, and as such is intimately familiar with trauma and
crisis intervention. He also has a connection with a local non-profit
advocate agency for victims of sexual assault (STARS) and has
access to professional advocates working in the field.
F. How the VTA is able to accommodate the following: user
tracking, evaluative measures, and reporting features.
Both of the LMS options presented in this proposal offer these
basic features as well as more advanced LMS functionality.
G. How the VTA will provide accessibility to all professionals in a
web-based format.
MediaTech will install and configure the selected LMS and
courseware on CVAD servers for deployment on the web.
H. How the VTA will allow accessibility via a learning dashboard
MediaTech will develop a dashboard that will allow users and
administrators to easily access course content and LMS functions
based on their roles.
I. How the VTA will allow CVAD to track users, create reports
and view and track evaluations/surveys
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MediaTech will develop a dashboard that will allow CVAD
administrators to easily track users, create reports, and view and
track course evaluations and user surveys.
5.2 Storage of CVAD data on a CVAD server
The VTA, including the LMS, all courseware, media, and data files will
reside on CVAD servers, as specified in the RFP.
6.0 Acceptance of Terms and Conditions
MediaTech accepts all contractual terms and conditions listed in section 6 of the
RFP.
7.0 Certification Letter
Signed and attached.
8.0 Authorization to release information
Signed and attached.
9.0 Firm proposal terms
This proposal, which remains firm and in force for a period of 120 days from the
date of receipt by the government, defines the scope of services to be performed
to satisfy the solicitation referred to above which includes the Request for
Proposal (RFP).
Attachment 1 Certification Letter
1/15/2018 Lindsey Hornbaker, Issuing Officer Iowa Department of Justice, Crime Victim Assistance Division Lucas State Office Building 321 E. 12th Street Des Moines, Iowa 50319 Lindsey.Hornbaker@ag.iowa.gov Re: Web-Based Crime Victim Compensation and Restitution Management System Request for Proposal RFP No. 2017-12 PROPOSAL CERTIFICATIONS Dear Ms. Hornbaker: I certify that the contents of the Proposal submitted on behalf of MediaTech (“Contractor”) in response to the Iowa Department’s for Request for Proposal Number 2017-12 for Web-Based Crime Victim Compensation and Restitution Management System (“RFP”) are true and accurate. I also certify that Contractor has not knowingly made any false statements in its Proposal. Certification of Independence I certify that I am a representative of “Contractor” expressly authorized to make the following certifications on behalf of Contractor. By submitting a Proposal in response to the RFP, I certify on behalf of Contractor that: 1. Contractor has developed the Proposal independently, without consultation, communication, or agreement with any employee or consultant to CVAD, or with any person serving as a member of the evaluation committee.
2. Contractor has developed the Proposal independently, without consultation, communication, or agreement with any other contractor or parties for the purpose of restricting competition. 3. Unless otherwise required by law, Contractor has not and will not knowingly disclose, directly or indirectly, information found in the Proposal before CVAD’s issuance of the Notice of Intent to Award the contract. 4. Contractor has not attempted to induce any other Contractor to submit or not to submit a Proposal for the purpose restricting competition. 5. No relationship exists or will exist during the contract period between Contractor and CVAD or any other State of Iowa entity that interferes with fair competition or constitutes a conflict of interest. Certification Regarding Debarment 6. I certify that, to the best of my knowledge, neither Contractor nor any of its principals: (a) are presently or have been debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from covered transactions by a Federal agency or State agency; (b) have, within a three year period preceding this Proposal, been convicted of, or had a civil judgment rendered against them for: commission of fraud, a criminal offense in connection with obtaining, attempting to obtain, or performing a public (federal, state, or local) transaction or contract under a public transaction, violation of antitrust statutes; commission of embezzlement, theft, forgery, falsification or destruction of records, making false statements, or receiving stolen property; (c) are presently indicted for, or criminally or civilly charged by a government entity (federal, state, or local) with the commission of any of the offenses enumerated in (b) of this certification; and (d) have not within a three year period preceding this Proposal had one or more public transactions (federal, state, or local) terminated for cause. This certification is a material representation of fact upon which CVAD has relied upon when this transaction was entered into. If it is later determined that Contractor knowingly rendered an erroneous certification, in addition to other remedies available, CVAD may pursue available remedies including debarment of the Contractor, or suspension or termination of the contract.
Contractor also acknowledges that CVAD may declare the Contractor’s Proposal or resulting contract void if the above certification is false. The Contractor also understands that fraudulent certification may result in CVAD or its representative filing for damages for breach of contract in additional to other remedies available to CVAD. Sincerely, _________________________________ John C. White, President/COO
Attachment 2 Authorization to Release Information Letter
1/15/2018 Lindsey Hornbaker, Issuing Officer Iowa Department of Justice, Crime Victim Assistance Division Lucas State Office Building 315 E. 12th Street Des Moines, Iowa 50319 Lindsey.Hornbaker@ag.iowa.gov Re: Web-Based Crime Victim Compensation and Restitution Management Request for Proposal RFP No. 2017-12 AUTHORIZATION TO RELEASE INFORMATION Dear Ms. Hornbaker: MediaTech (“Contractor”) hereby authorizes the Iowa Department of Justice, Crime Victim Assistance Division (“CVAD”) or a member of the Evaluation Committee to obtain information regarding its performance on other contracts, agreements or other business arrangements, its business reputation, and any other matter pertinent to evaluation and the selection of a successful Contractor in response to Request for Proposal Number 2017-12 (“RFP”). Contractor acknowledges that it may not agree with the information and opinions given by such person or entity in response to a reference request. Contractor acknowledges that the information and opinions given by such person or entity may hurt its chances to receive contract awards from the State or may otherwise hurt its reputation or operations. Contractor is willing to take that risk. Contractor hereby releases, acquits and forever discharges the State of Iowa, CVAD, their officers, directors, employees and agents from all liability whatsoever, including all claims, demands and causes of action of every nature and kind affecting the Contractor -
that it may have or ever claim to have relating to information, data, opinions, and references obtained by CVAD or the Evaluation Committee in the evaluation and selection of a successful Contractor in response to the RFP. Contractor authorizes representatives of CVAD and the Evaluation Committee to contact any of the persons, entities, and references that are, directly or indirectly, listed, submitted, or referenced in the Contractor’s Proposal submitted in response to the RFP. Contractor further authorizes all persons, entities to provide information, data, and opinions about Contractor’s performance under any contract, agreement, or other business arrangement, its ability to perform, business reputation, and any other matter pertinent to the evaluation of the Contractor’s Proposal. Contractor hereby releases, acquits, and forever discharges any such person or entity and their officers, directors, employees and agents from any and all liability whatsoever, including all claims, demands and causes of action of every nature and kind affecting Contractor that it may have or ever claim to have relating to information, data, opinions, and references supplied to CVAD or the Evaluation Committee in the evaluation and selection of a successful contractor in response to the RFP. A photocopy or facsimile of this signed Authorization is as valid as an original. Sincerely, MediaTech ____________________________________ John C. White, President/COO
1/15/2018 Sincerely, _________________________________ John C. White, President/COO