Day Five: Adjourning

Reports on the Service Projects

Teams report on their service projects:

Café at Vine. Family

Resources.

Team Exercise: Lessons Learned

Return to your Team Room. What lessons did you learn

from the work activity? What lessons did you learn

from the workshop overall? How will this change your

behavior on the job? In future classes? Return to report in one hour.

Team Reports

What lessons did you learn from the work activity?

What lessons did you learn from the week over all?

How will this change your behavior on the job?

In future classes? Keep, change or drop this

work site???

Definition of a Team(Katzenbach & Smith)

A team is a small number of people with complimentary skills who are committed to a common purpose,

set of performance goals, and approach for which they hold

themselves mutually accountable.

Stages of Team Development(Tuckman & Jensen)

Forming Defining goals and tasks, getting

acquainted.Storming

Working through conflict, hostility and strong feelings.

Norming Setting rules, agreeing to processes,

building team cohesion.Performing

Achieving results effectively and efficiently.

Adjourning

Absence ofTrust

Fear ofConflict

Lack ofCommitment

Avoidance ofAccountability

Inattention to

Results

The Five Dysfunctions of Teams (Lencioni)

The fast, flat and flexible organization

TWENTIETH CENTURY

Bureaucratic. Multi-leveled. Senior

management will manage.

Many complicated internal inter-dependencies.

TWENTY-FIRST CENTURY Fewer rules. Fewer levels. Senior management

will lead, middle managers will manage.

Minimal internal inter-dependencies.

Adapted from Leading Change by John P. Kotter

Traits of a Leader (James Kouzes & Barry Posner)

Top Four Qualities of a Leader: 1. Honest / integrity. 2. Forward-looking / vision. 3. Inspiring / energetic. 4. Competence / effective.

Bottom of the list: Independent, Ambitious.

Thank YOU !

Program Evaluation

Please complete the Program Evaluation.

Lunch. Celebrate. Thank You !!

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www.servantleadershipmodels.com

EbenerDanR@sau.edu