DELEGATION & EMPOWERMENTDELEGATION & EMPOWERMENT

DELEGATIONDELEGATION

• “Delegation takes place when one person gives another the right to perform work on his behalf & in his name, and the second person accepts a corresponding duty or obligation to do what is required of him”

• O.S.Hiner

TYPES OF DELEGATIONTYPES OF DELEGATION

1.Formal delegation

2.Informal delegation

• Downward

• Upward

• Lateral

DELEGATOR DELEGATEE

PROCESS OF DELEGATIONPROCESS OF DELEGATION

1.ASSIGNING TASK1.ASSIGNING TASK

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D

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Successful delegation consists:

• Develop a good attitude

• Decide what to delegate

• Select the right person

• Communicate responsibility

• Provide support

• Monitor and evaluate the delegation

ADVANTAGES:

• Good access in action• Developing personnel• At most motivation• Moulds the attitudes and morale of

personnel• Better decisions

Disadvantages:

• Improper feed back• Bewilderedness in responsibility• un capability of delegatee• Adequate authority to balance

responsibility

EMPOWERMENTEMPOWERMENT

• “Enabling a lower level employee to make all the decisions required/relevant for carrying out his duties or discharge his duties or discharge his responsibilities, on his own and implement them.”

Eg:Premier optics limited.

Out comes from empowerment:Out comes from empowerment:

• Good access in work

• Quick decisions and right decisions

• People at levels are made champions of the vision

• Belongingness is created

• Creativity of the employees is encouraged

• Self leadership

Conditions for effective Conditions for effective empowerment:empowerment:

• Proper information should be provided• Multi skills & knowledge is needed in

employees• Reward the employees adequately• Risk taking factor should be encouraged• Employee should understand all the jobs• Authority and power should be completely

delegated to employee

Disadvantages:Disadvantages:

• Employee may misuse the power

• Lack of adequate skills

• Lack of better assuming capacity

• Improper identification or check

Thanks for your patienceThanks for your patience