Demand Demand Responsive Responsive Transport - an Transport - an option for option for Patient and Patient and Community Community TransportTransport

Overloaded Office Staff

Staff Dependence Risks

Inadequate Reporting

Inefficient use of vehicles and drivers

Inadequate service design

Poor communication with drivers

Why a new system?Why a new system?

Core specificationsCore specifications

Multiple users and multiple providers

One booking point – booking options

Shared use – exclusive use

Dynamic scheduling – automated route planning

Automated allocation of resources

Digital mapping

2-way communication with drivers

Flexible reporting including MDS

Cross-billing

TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM TPM

Seat utilisationSeat utilisation

Introducing Introducing Responsive TransportResponsive Transport

Simplified SchedulingSimplified Scheduling

Fast automated process

Robust – no mistakes

Structured

Minimised risk

SchedulingScheduling

Automated route design

Multiple operators

Automated scheduling of passenger pick-ups and drop-offs

Improved resource efficiencyImproved resource efficiency

Fewer vehicles and drivers

Better fleet mix

Reduced operating times

Optimised route building

Better use of capacity

Improved Service DesignImproved Service Design

Choice of service types

Radial and Area Shuttles

On-Demand Line

Point-to-Point

Test with simulation function

Point-to-point, anywhere toanywhere, multiple vehicles

Area shuttle, anywhere toanywhere, one vehicle

Radial shuttle, serves one destination, single or multiplevehicles

On-demand Line, fixed route, onlyoperates if there are bookings

Choice of Service TypesChoice of Service Types

MatchingMatching

Time

Service

Patients/Passengers

Vehicles

Drivers

Location

Electronic Run-SheetsElectronic Run-Sheets

Run details

Passenger details

“On-the-fly” bookings

Instant verification of pick-up or drop off

Incident button

AccountabilityAccountability

Funding body or sponsor reporting.

Fully automated accurate service reports

Report by depot, officeor agency.

Billing and cross-billing for joint and contracted services

Service SimulationsService Simulations

Enter service and booking information …

… and test your servicesbefore you put them onthe road.

Simulation moduleSimulation module

Simulate a day’s work to test the system.A real example…

PreparationPreparation

• Geocoding of stops

• Data cleaning

• Vehicles and seat configurations

• Passenger details

• Common trips etc.

• Driver details

• Booking data

• Set up Service/Driver/Vehicle allocations

ProcessProcess

Run as in real life to check system

Reduce vehicles until bookings in-alarm

Modify optimisation parameters

Re-run simulation

Analyse

Data entered Agency 1Data entered Agency 1

Addresses (stops) = 125

Passengers = 99

Bookings = 190

Vehicles = 20

Vehicle Utilisation ComparisonVehicle Utilisation Comparison

Vehicles used on target day Vehicles used in simulation

Savings per year Savings per year –– AU$AU$

Trips 100,000

Scheduling staff $50,000

Driving staff $54,000

Volunteer costs $40,274

Vehicle costs $46,681

Total saving $190,955

Cost of access to System

$100,000

Net Saving $90,955

Savings translate into additional trips

$0

$50,000

$100,000

$150,000

$200,000

Saving Cost

System access

Vehicle

Volunteer

Driving

Scheduling

Savings per yearSavings per year

Data entered Agency 2Data entered Agency 2

Passengers = 123

Bookings = 220

Vehicles = 22

Vehicle Utilisation ComparisonVehicle Utilisation Comparison

Vehicles used on target day Vehicles used in simulation

Driver #

Passengers’ home location

Agency 1

Agency 2

Agency 3

1 5 2 13

2 3 5 1

3 5 3 9

4 9 6 12

5 1 0 12

6 7 10 2

7 0 0 6

Integration of passengers on tripsIntegration of passengers on trips

Better use of drivers – carry passengers from different agencies depending on what is most efficient

Savings per yearSavings per year

Scheduling staff $50,000

Driving staff $259,300

Taxi costs $18,250

Vehicle costs $46,900

Total saving $374,450

Cost of access to System

$55,000

Net Saving $319,450

Savings translate into additional trips

Agency 3Agency 3

• Smaller agency

• 52 bookings on target day

• Net saving - $63,500 p/a

• Previous cost per trip - $18

• Simulation cost per trip - $13

• Possible additional trips 5,800 p/a

• Percentage increase in trips – 45%

Simplifies scheduling

Increases efficiency

Reduces costs

Accurately reports MDS

Facilitates joint and contracted services

Contact David Denmark: Contact David Denmark: ddenmark@interactive-transport.comddenmark@interactive-transport.com

SummarySummary

Reduces stress and risk

www.interactive-transport.comwww.interactive-transport.com