P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Vegen framover Edicom og TFL

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Vägen framåt för EdiCom

Myndighetskrav• Stora förändringar av tullprocesserna UCC (Union

Customs Code)

Kundkrav• Tekniska kraven ökar (Molnbaserade lösningar)• Större krav på funktioner och flexibilitet• En gemensam plattform för Tull och

Transportadministration

Edicom Plattformen• Edicom baseras på Windows server 2008• Microsoft support på Windows server 2008 upphör januari

2020• Detta medför att Descartes har svårt att supporta

plattformen efter detta datum• Fram till December 2019 ges full support

Framtiden är vår lösning GCT (Global Customs and Transport)

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Vägen Framåt för Edicom

Fördelar GCT• Kombination av tull- och transportadministration• Lösningen erbjuds på en Cloud-miljö som driftas av Descartes• Mer funksjonalitet tilgjengelig.

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Vägen Framåt för Edicom

Varför Molnlösning• Alltid en uppdaterad server-miljö, avseende operativ-system,

databasversioner och säkerhet. Inget underhåll av en lokal server.

• Alltid en uppdaterad applikation. Senaste version och med de senaste felrättningarna. Dessutom löpande anpassad till nya och ändrade krav från Tullverket och transportföretagen.

• Fri support 8:00-18:00

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Vägen Framåt för Edicom

Fördelar GCT

• Snabb och effektiv kommunikation med tullmyndigheter och transportörer/speditörer via en plattform som hanteras, underhålls och övervakas av Descartes; GLN (Global Logistics Network)

• Standardlösning med möjlighet till kundspecifik konfiguration

• Nya funktioner finns tillgängliga som en del av produktens utveckling

• Möjlighet att expandera till andra länder/marknader

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Vägen Framåt för Edicom

Identifiera behov• Tull

• Import/ Export SE NO• NCTS Transit SE NO• Tullager SE NO• Integrerad Tulltaxa SE NO• Intrastatrapportering SE

• Transport• Vilka länder/ transportörer• Fraktsedlar/ Dokument• EDI bokning• Konsolidering (Skapa projekt)

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Vägen Framåt för Edicom

Föreslå lösning GCT

• Kostnadsförslag efter befintlig situation• Tull• TA• Befintlig integration

• Beslut om uppgradering till GCT• Avtalsprocess• Implementation från Q3 2019• Överlämning till support• Beslut om övergång senast 2019-06-30

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

TFL - vegen framover

Fremtiden er GCT (Global Customs and Transport)

• TFL er et produkt i en vedlikeholdelsesfase.

• Det betyr følgende:

• Vi utvikler ikke nye funktioner i TFL • TFL fungerer i dag på Windows Server version 2012. Men kommer ikke

til å fungere i 2016 (VB 6 støttes ikke av Microsoft)• Produktet vil fortsatt supporteres til å opfylde tollmyndighetenes krav • Produktet vil fortsatt bli supportert i henhold til SLA i support-kontrakten • MEN: Ingen End-of-Support er blitt informert fra Product Management.

• Når det varsles EOS vil dette skje 18-24 måneder før det trår i kraft. Dette vil gi tid til å migrere fra TFL til GCT.

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

TFL/Edicom - vegen framover

Fremtiden er GCT (Global Customs and Transport)

• Flere kunder har allerede planlagt/eller utført overgang til GCT.• Vi har mange kunder i kø for migrering.

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Descartes project Methodology

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Descartes Implementation Methodology

Analysis & Design2

Build & Configure3

Testing5

Go-Live6

Project Closure7

Training project members4

Project Initiation1

Multi-phased approach to

implementationsuccess

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Typical Project Effort

40%

40%

20%

20%

70%

60%

50%

60%

60%

80%

80%

30%

40%

50%

0% 20% 40% 60% 80% 100%

Total

Post Go-Live Support

Go-Live

Testing

Build & Configure

Analysis & Design

Project Initiation

Descartes Client

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Phase 4: Training Project Members

Descartes has perfected the train-the-trainer

model to quickly disseminate information and equip users with an on-site expert(s) on

their own staff to help cut costs and spearhead

learning

Experienced on-siteexperts

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Descartes Project Lifecycle Management Methodology

Key Juncture

Project LifecycleManagement

Begin

Yes

No

Project Closure& Continuous

Quality assurance

ProjectInitiation

Analysis& Design

Build & Configure

Testing

Training

Go-Live

Following the initial lifecycle, the project

is evaluated at a key juncture before

moving to the project closure and continuous quality assurance phase

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Support

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Descartes Nordic Support

• 10+ People in the Nordic support team.

• We use an Incident Management System called Freshservice.

How to contact Descartes support?

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Descartes Freshservice Portal

Login to the portal: https://servicedesk.descartes.com/support/login

What benefits is it to use the portal?

- Easily track ticket progress - Set priority for tickets you create.- Keep track of your collegues tickets.- Easy to use contact form – attach pictures, documents etc.- Knowledge base – solution might already excist on the portal.- See notifications – outages, Customs information, planned maintenance etc.

Create account: https://servicedesk.descartes.com/support/signup

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

• Easy access via URL –https:servicedesk.descartes.com

• Available 24/7/365

Descartes Customer Support Portal

Portal Email Telephone

Raise a Ticket: Incident/Request

Edit/Update Existing Tickets

Visibility of other user’s tickets (within company and upon request)

Set the Priority

Send Attachments

Visibility of Status

Extracts Incidents for Reporting Purposes

Access to Knowledge Base (Solutions)

Descartes Notifications

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Customer Support Flow

• The first level of Customer Support is provided by the dedicated teams in the Expertise Centers who hold expert knowledge of the various products/services. They will remain the ‘incident-owner’ until the incident has been resolved and closed.

• 2nd-Level support may be a provided within the support organization (through a separate layer) or from Professional Services / R&D

Service Desk

Service Desk

Customer Raises Issue

Customer Raises Issue

Expertise Centers

Expertise Centers

2nd Level Support

2nd Level Support

Professional Services

Professional Services

Expertise Center

Expertise Center

Research & DevelopmentResearch &

Development

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

• Upon completion of a ticket, Descartes invites our clients to take part in our Satisfaction Surveys

• This provides a quick and easy way for Descartes to collect and our customers to provide feedback and satisfaction

• All negative feedback is followed-up by the Expertise Center Managers and corrective action taken

Customer Satisfaction

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

GCT – Global Customs & Transportation Management

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

GCT

OrdersERP, Etc.

Customs

Imports Exports NCTS BW

Agreements Routing

GCT

Shipment

Leg 1

Leg 2

Leg 3

TransportBooking

TransportBooking

TransportBooking

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Order Module Standard

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

GCT Order Module• Global Customs Integration data capturing

• Inbound• Purchase Order• ASN• Invoice• Shipment

• Outbound• Sales Order• Shipment• TM Information• Warehouse information

• Scanned PDF documents

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

File Transfer

Imports Exports NCTS BW

Customs Compliance platform

Order Module

SMF

Business Rules

Integration Validation

Integration Validation

Customs

ERP

UKBEDE FR

Document generation

Document Attachments

USCA

ClassificationDSG CI

Manager

DPS

UKFIDE SE NODK

Article Reg

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Order Type

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Created Declarations

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Creating Declaration

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Invoice Information

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Item information and procedure

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

GCT Suite: Registration Screen

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

TURN

• Use same data from exporting country to do import in receiving country

• Changes and translation on Harmonized Schedule (HS) codes

• Use specific article register to define HS code in receiving country

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Process Tillfälligt LagerD

esca

rtes

Cu

sto

ms

SE

DeklarationTSDP?

Rätt nivå

Frisläppt

UppläggTillfälligt Lager

Tillfälligt Lager

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Tullager process StandarddeklarationE

RP

/WM

SD

esca

rtes

Cu

sto

ms

SE

Purchase Order

ASN AnkomstRegistrering

Order Order Standard Deklaration med hänförande till

tullager

Frisläppt

Under befodran

Avslutarbefodran

Ompackning

Tullagerbokföring

LossningsRapport

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

New Bonded Warehouse

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

New Bonded Warehouse

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

NCTS

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Print Documents

• Documents are created in .pdf and can be printed SAD, EAD, e-AD, following letter, ...

ATR, EUR1,T5

CMR

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Document Management

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

External Document Management

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

GCT Suite: Dashboard

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Intrastat

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Transportation Administration

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Transport Booking

ERP

OrderShipment

OrderShipment

Transport Booking

Validation

Transport OrderTransport OrderTransportCompany

Transport Advice

Transport Advice

Transport Confirmation

Transport Confirmation

StatusStatus

InvoiceInvoice

Invoice MatchInvoice Match

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

GCT - TA

Order

Plock & Pack avslutat

GCT

TransportBooking

EDI

ERP

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

GCT – TA with Consolidation and Agreement

OrdersERP, Etc.

Agreements Routing

GCT

Shipment

Leg 1

Leg 2

Leg 3

TransportBooking

TransportBooking

TransportBooking

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Process through the Descartes GCT

OrdersERP, Etc.

Customs

Imports Exports NCTS BW

Agreements Routing

GCT

Shipment

Leg 1

Leg 2

Leg 3

TransportBooking

TransportBooking

TransportBooking

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Order

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Linked Booking

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Transport Booking

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Shipment screen

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Route Alternatives

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Transport Calendar

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Invoice Control

ManualManual

Yes No

InvoicecontrolInvoicecontrolERPERP

TRP orderTRP order

Scanningsystem

Scanningsystem

EDI GatewayEDI Gateway

MatchMatch

InvoiceInvoice

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Invoice control Screen

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Network Applications Community