Post on 12-May-2015
transcript
Designing
for
Library Websites
Bobbi Newman David Lee King Toby GreenwaltJohn Blyberg
Digital Experiences
jestaubmlibrarianus cindianncindiann
What isExperience Design?
ExperienceDesign
UX
Attraction
Engagementinteraction
touchpoints usability
functionality
visual appeal
marketingbranding
Why thinkabout that?
What kind of experienceare they having?
you havevisitors.
right now.
to jumpstart an Experience Design
Makeover!
5 ways
1write anExperience Brief
1Experience Briefwrite an
1Experience Briefwrite an
1Experience Briefwrite an
2take a
Touch Point Journey
?
Get a Library Card
check my account
3Conversationis experience
3Conversationis experience
3Conversationis experience
3Conversationis experience
4answer
thequestions
Why
5focuson thecustomer
http://www.flickr.com/photos/29106784@N02/2719649603/
I need some help!
This was too easy!!
Wow - those librarians rock!
Thank You!
davidleeking.com