Post on 08-Feb-2020
transcript
Understanding culture
Collective programming - CulturalCore Values and beliefs – unconscious perceptions and feelings
Observable behaviour - CulturalAttitudesBehaviours – Clothing, gesturesCustoms – Food, money, Art
Universal - Common to Mankind
Individual
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What is cultural intelligence?
•Being able to factor culture into longer term planning
•Taking action in a culturally sensitive way
•Learning how culture shapes behaviour, values and beliefs
•Being motivated to learn about a new Culture
CQ DriveCQ
Knowledge
CQ Strategy
CQ Action
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CQ knowledge•Learning how
culture shapes behaviour, values and beliefs
CQ Knowledge
• Learn the cultural
systems and dimensions
• Understand the impact
these have as a baseline
• Allow for individualism
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Cultural systems
Capitalist SocialistFormal
GovernanceInformal
Governance
KinshipNuclear Family
Rational Mystical
Formal Education
Informal Education Solid Fluid
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Cultural dimensions
Individualist CollectivistPower
Distance LowPower
Distance High
Cooperative Competitive
Uncertainty Avoidance
Low
Uncertainty Avoidance
High
Direct IndirectShort term
Long Term
Being Doing Monochronic PolychronicUniversalism Particularism Neutral Affective
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CQ strategy practices
•Being able to factor culture into longer term planning
CQ Strategy
• Practice the 5 whys
• Keep a journal of your
intercultural reflections
• Examine cross cultural situations
in what you see and read
• Engage in active planning
• Find a cultural guide!
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CQ action
•Taking action in a culturally sensitive way
CQ Action
• Adapt your communication
• Know when to adapt and
when not to• Be yourself…...... sort of
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