Post on 14-Apr-2017
transcript
Session sponsored by Teva UK Limited
Meeting/Job Code: .UK/NHSS/16/0011a
Date of Preparation: August 2016
Developing Sustainable Technology Solutions to Transform the Healthcare Experience
Andy Gilbert
Developing Sustainable Technology Solutions to Transform the Healthcare Experience.
This session
• 45 minutes• Some questions & thought provokers• Some possibility thinking• 2-3 practical ideas to take away
Technology solutions
How do technology solutions improve the healthcare experience:
– for your patients?
– for your healthcare professionals?
Some thoughts re sustainability:
the endurance of systems & processes to remain productive• Engagement of intended users• Performance over time (cost, time, speed)• Expectations of users (might change)• Supported (technology & people)• Design for sustainability v design for now
Let’s evaluate our current technology solutions…
• How sustainable are they? (scale 1-10)
• How transformative are they to the healthcare experience? (scale 1-10)
How do people (staff and patients) think about technology solutions?
• What statements are they saying?• What questions are they asking?• What memories are they recalling?• What future are they imagining?
What technology could transform the healthcare experience….
• From a patients perspective?
• From a healthcare professionals perspective?
What are the interferences?(to developing sustainable technology solutions to transform the healthcare
experience)
Possibility thinking
PeopleWho, reasons to involve, communication, buy-in
BarriersObstacles, risks, assumptions, overcoming/minimising
Resources
Tasks
Your next steps …
What 2-3 things are you taking away?
What questions do you want to find answers to?