Post on 08-Jul-2020
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Digital Workplace Evolution IT
Status: 05 Mai 2019
Infiana Germany GmbH & Co. KG: Alexander Voggenauer | Bechtle-Comsoft GmbH: Stefan Neumann
02/05/19
+ An Introduction to Infiana
DWPMBUF 02/05/19
The Infiana GroupFacts and Figures
EUR 200MNet Sales 2017
ca. 850People Employed
2Manufacturing Units
40+Countries Served
DWPMBUF 02/05/19
Our ProductsA specialized portfolio focusing on complex technology solutions.
Health CarePressure
Sensitive
Markets
Building &
Construction
Composites
UNCOATED
Protection Film
Barrier Film
etc.
COATED
Release Liner
Process Liner
UNCOATED
Carrier
Protection Film
etc.
UNCOATED
SWF Printed
Tampon Wrapper
COATED
Paper Replacement
COATED
Release Liner
UNCOATED
Interleaf Film
Special
Applications
Personal
Care
UNCOATED
Carrier
Surface Film
etc.
COATED
Release Liner
Process Liner
COATED
SSWF
UNCOATED
Barrier Film
Specialized Film
TARGET
INDUSTRIES
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The Infiana GroupCollaborate + Innovate
THE COLLABORATE + INNOVATE MODEL
Understand our customers’ technical and commercial needs
Focus our experience, expertise, and resources
into finding solutions
Build lasting relationships through tailored products
Collaborate + Innovate is built around your needs.
It is a process that focuses on achieving competitive
advantage through differentiation.
Peter K. Wahsner CEO, Infiana Group
DWPMBUF 02/05/19
+ Digital Strategy
02/05/19
Fast Follower Strategy for Commodity Services
DWPMBUF 02/05/19
Stagnating performance due
to our lack of willingness to
change
Exponential change of
digital technologies
Potential, if we fulfill
customer demands
with technological
standards
Adaptation of
technologies by
customers
Degree of
Change
Time
• The digital and physical world are
merging more and more quickly.
• It is important for us to keep the
customer speed of change in focus, to be
proactively aware of technological
standards and to use the advantages of
digitization.
• It is not necessary for us to be "first
mover" in this fast-paced world ...
… it is important to be “fast follower" ...
… by permanently quick adoption of
established standards, to get competitive
advantages!
• We do not have to create individual
services ourselves, but we should use
established (cloud-) services at an early
stage.
Need for change!If we don't adopt technological change, we will fail!
IT also supports business growth and customer experience
Supporting Corporate Strategy„optimized IT line up“
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Data & Analytics
Innovation
Efficiency
Growth
Technology
IT significantly supports business success
Script of TransformationShort and medium term view
Global Multi-Service-Management Robust, sustainable and secure services
Analysis of data at the customer interface Data at the core of the business model
Innovation scout for digital and IT trendsProfiteer of the innovative strength of established IT
experts
Decoupling old and new technologies Portfolio reduction and favor SaaS cloud services
Digitization of existing processes Ideal, transparent and automated processes
What needs to happen today ... What will happen tomorrow?
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Initial1 Year
Transition +2 Years
Digital
Business+2 Years
Minimum Risk
➔ Breakdowns very unlikely
Moderate Risk
➔ Breakdowns rather unlikely
Increased Risk
➔ Breakdowns probably
High Risk
➔ Breakdowns quiet likely
Continuously improve Risks and benefits, Basis Digital Workplace
Transformation ProcessIT Services
BIG BANG!
Infiana
Digital
Workplace
operational failures
(System crash,
hackers, viruses, etc.)
risks concerning
GDPR and GDPdU
licensing complexity
high dependence on
the know-how of
individual employees
providing efficient
services
allow data-based
decisions
integrate customers in
value chain
automated processes
globally networked
services
smart data
decisions made on
basis of IoT and AI
missing skills in
relevant areas
operating risks in
network management
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Strategy: Cloud First
Modern ITTarget Architecture 2023
CRM ERP PLM
HR
Maintenance
IT-Security
RnD
Global
Service
Local
Service
Azure / M 365 (Mail, File, Collaboration, other Services like VM)
OnPrem - DataCenterNetwork & Clients (Desktop, Mobile)
Cloud
Service
Azure AD (Identity Management)
…
Azure IoT & Data Services (Data Lake, Smart Data, BI, …)
Sales Operations
Production Planning
MES
Warehouse
PDA
MES
Warehouse
PDA
Production Support
Technology
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Initial
2019
Transition
2021
Digital
Business
2023
Automation of planning, production, logistics and support target
processes
Increase production efficiency through automated data collection,
analysis and feedback
Centralization of all sales and customer service processes,
transparency to sales success
Support of data-driven decisions
Design of a comprehensive automated Value Chain
Robust, scalable and secure service delivery, improving
information flow
Ensuring the effective use of IT funds in the company through
continuous improvement process
Added Values:• Minimization of risks
• Creation of foundations
• Efficient services
• Customer (digital) Integration
• Increasing the multiple
• Smart, data-based processes
• Networked decisions
• Increasing the multiple
Minimize risks, create added values!
Strategic RoadmapTransformation IT Services
PLM
ERP Retrofit
Digital Workplace
BI Retrofit
BDE Retrofit
IoT & Data Services
CRM & Superhub Retrofit
IS-Processes Target-Processes
Governance, Organization, Multi-Project, Purchasing, Controlling, Cloud- & Vendor Mgt., Portfolio,
Service Desk, Information Security Management (ISM), Identity Management (IDM)
Donein progress
in preparation
Roadmap
Enabler
DWPMBUF 02/05/19
Modern Deployment in one step
Modern Device Management ChoicesInfiana Approach
Azure Active Directory
Intune (MDM)
Active Directory + Azure Active Directory
Configuration Manager + Intune (MDM)
DWPMBUF 02/05/19
+ Digital Workplace with M365
02/05/19
anchor digital platform for further usage
Infiana Digital WorkplaceUpcoming IT Platform
'18 '19 '20 '21 '22
23%
Efficiency
Risk minimizing
Outsourcing
Enabler
Basis Digital Services
Providing robust services, worldwide for
all company devices with modern cloud
platform
Reduce Information Overload and system
breaks with homogeny, cross-linked
services
Enable seamless, real-time collaboration for teams, customers and 3rd Party in secure data rooms
Participate in technological improvement
Improving security and GDPR compliance
thru consistent security concept with
integrated administration services and
evergreen software services
break down information silos
enable automated processes
# Tasks 01.19 02.19 03.19 04.19 05.19 06.19 07.19 08.19 09.19 10.19 11.19 12.19
1 Wave 1: Preparation & Pilots
2 Wave 1: Rollout & Trainings
3 Wave 1: Hypercare Rollout
4 Wave II
5 Wave III (2020)
Next Steps
Project Budget
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Reduce Complexity
Cloud first
Outsourcing Services
Tomorrow: slim, integrated,
managed cloud services
Today: heterogeneous, complex
IT-Landscape, many system breaks
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Integrated Digital Workplace, One Platform, Future Options
Approach M365
Outsourcing Services
Digital Workplace - M365+Office +IDM +Security +Compliance +Licensing
+ IoT Analysis + Azure Services + Power BI
Mainline
Options
+ Project / Visio /…. + Dynamics CRM
Reduce Legacy Tools: Lotus Notes, ivanti DSM,
G-DATA, Dropbox, Hidrive, Local Fileservices,…
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Overview Microsoft M365 LicencesLicence strategy Infiana
Power BI
Enterprise Voice
Enterprise Security
Features
Client Endpoint
Security
Office OnlineBasis Features für
Blue Man
O365 ProPlus
Basis Security
Features
Windows
Enterprise
M365 F1
M365 E3
M365 E5
M365 E5 => Cloud Security, onprem
Security, automatisation, Voice
(Power User)
Power User
Office User
M365 E3 => hybrid User
(Office User)
Incl. Additional Products
(Visio, Project, Audio Conf)
M365 F1 => Cloud-only User
(Application + Security) (Blue
Man)
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26
Windows 10, Office 365, Notesmigration and (new) Smartphone!
Schema Clients - Wave I
Enrollment-Model
Mo Di Mi Do
Prepare I. Migrate I. Hypercare I.
Prepare II.
Migrate II. Hypercare II.
Fr
Group I. (~30 Clients)
Group II. (~30 Clients)
Backup
Reset Win 10 + Intune
Notes Migration
Hypercare
Special Apps
UserITPlanning
Training
Backup
Reset Win 10 + Intune
Notes Migration
Hypercare
Special Apps
Training
Phone
Phone
Client will not be usable, from about 5pm the day before until about 1pm the following
day. Participants of the first training will receive computers earlier.
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Wave 1Infiana Desktop
Wave 2Enterprise Desktop
Wave 3 Additional functionalities
Infrastructure Readiness (Access, Rightsmanagment)
Communication (Groupware)
Collaboration (Connect & Social)
Advanced Security (Anti Ransome)
Analytics (IoT, BI Basis)
Mobility (GDPR, Mobile Security)
Desktop (Standardized Platform)
Added Values:
• Modern Desktop, with evergreen Office
• Personal Storage and team collaboration
• (Web-) Meetings and chats
• Mobile Device Management
• Inter- & Intracollaboration for teams
• Higher security, better GDPR Compliance
• Everywhere and always (mobility first)
• Better Transparency over relevant
Information
• Extend Usage Social Collaboration group
wide
• Involvement of bluemen
• Bring-your-own-Device
• Improve Security
• Self BI for user and teams
• Telephony everywhere
• Document security
Minimize risks, create added values!
Workplace RoadmapTransformation IT Services
AD, AAD
Skype Tech (Web, Present, PSTN)
DonePreperationPlanning
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Outlook, Exo
Pilot Enterprise Voice
Teams, OneDrive SharePoint+
Delve + myAnalytics
Power BI
MFA+, EMS (ATP+)
Intune (Policies)
blue men
Bitlocker, RMS, AIP
Windows 10, Defender, GPO
Office 365 Pro Plus (without Access)
ByoD
MFA (Admin)
Power BI
Enterprise Voice CoEx
+ Sucess Factors
02/05/19
Mindset and Skillset must be created.
Changing Culture
Implementing Digital Workplace
SkillsetMindset
Understanding
Change is permanent
Willingness
Changing ways of working
Curiosity
Getting involved in new things
Activate Change Leader
Digital champions wear new methods
And ways of working in the organization
Training/training materials
Employees ability to use
Promote new technologies.
New skills and role changes
Digital champions wear new methods
And ways of working in the organization
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Projects and Use Cases
Use Cases helps adopting benefits
Lighthouse
Engineering / Maintenance
• Mid/late May, technology moves all data from fileserver into teams. For
this purpose, the current folders are spotted, sorted and then
transferred manually in two teams.
• As a department that travels a lot, it is currently not possible to access
Documents on the go. For this reason, the aim is to transfer the files to
Sharepoint / Teams as quickly as possible.
• Test using Surface-Go for Maintenance proposes
Management Operation Team
• Workshop in May to define, how we work digital together in future with
new platform
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No private data is allowed in the Infiana Cloud.
Use of (other) Cloud systems only after explicit approval by IT.
Governanceprivate vs. business use
„infiana onsite“
Secure Connection
Road Warrior
External Participant
Secure Access
after explicit release
Microsoft Azure
Office 365
Company X
Other Clouds
business use only
Business use only - private use just
to an appropriate extent.
Detail Rules need to be worked out.
office.infiana.com
„infina cloud“
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Belive nothing you read and nothing that worked yesterday.
Technical3 Relevant Factors
Test Test Test
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Thank You!
Q&ADeep Dives:
https://www.linkedin.com/in/stefan-neumann-5776b4149/
https://www.linkedin.com/in/av4net/
DWPMBUF 02/05/19