Post on 26-Feb-2016
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Disaster Cycle ServicesPrepare Respond
RecoverBuilding Resilient
CommunitiesNorth Carolina Emergency Management Association
March 24, 2014
What’s Different?Shift from a linear structure …
Prepare
Respond
Recover
To One Disaster Cycle
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What is the Disaster Cycle?
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All work is accomplished through processes
Three core processes deliver services to the client
Five pillar processes support the three core processes
The Core Processes
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Prepare
Respond
Recover
Prepare• Facilitate a person, business,
organization, or community to take action before, during or after an emergency to limit the impact of the emergency.
• Increase number of individuals and families who have taken steps to be more prepared.
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• Calls-to-action: • Download preparedness
app and make an emergency plan
• Encourage membership/partnership as a Ready When the Time Comes Partner
• Strengthen the public's awareness of preparedness and their participation in Red Cross programs
The Core Processes
Respond• Build on the readiness and
community mobilization work of our field units
• Capitalize on the spontaneous outpouring of goodwill and assistance
• Work more closely with government on response activities
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• National Headquarters’ role is to support field units, where Regional and Divisional units manage event with support from DOCC as needed
The Core Processes
Recover• Begins when
emergency needs have been met
• Base services on clients and community needs
• Make decisions at the level closest to the client
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• Serve as a convener of community resources to meet client’s short and long term needs
The Core Processes
The Pillar Processes
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Engage Volunteers & EmployeesMobilize the CommunityAlign with GovernmentInformation Management & Situational AwarenessDeploy Material Resources & Technology
Engage Volunteers & Employees
• Size and skill of volunteer workforce• Division & Region based leadership
teams• Proactively recruit and engage event
based volunteers• Volunteers can offset state and local
costs (e.g., Sandy, Joplin)
9The Pillar Processes
Mobilize the Community
• Focus on convening of stakeholders and being a facilitative leader
• Weave community mobilization into all 3 phases, not just response
10The Pillar Processes
Align with Government
• Increasing communication and strengthen relationships with government partners
• Sharing and leveraging resources• Better coordination in service delivery
11The Pillar Processes
Align with Government – Examples
• Maintain current MOU with North Carolina• Conduct joint planning and align with State &
County EOP• Train and conduct exercises together• Mobilize and convene community stakeholders
with government• Develop strong volunteer government liaisons
and staff EOCs at the Local, State & Federal levels
12The Pillar Processes
Information Management & Situational Awareness
• Developing new tools: Apps
Hurricane DigiDoc Virtual teams
• Focusing on increasing timeliness and efficiency of information reporting and sharing while improving quality
13The Pillar Processes
Deploy Material Resources & Technology
Increased visibility & coordination of assets within Red Cross will: Enhance coordination with
government and partners Minimize duplication of efforts Expedite information sharing and
resource requests
14The Pillar Processes
Structure & Points of Contact
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Western Carolinas Region
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27 County 2 State Region, 9 Paid Staff and 1200 Volunteer Disaster Responders
Developed and Offers Duke Energy Be Ready Program (Individual Preparedness Program)
Operates Regional IMT and Divisional Virtual Planning Section/Cell
Implemented Expanded Recovery Program for Multi-Family Fires and Community Disasters
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Carolina Piedmont Region
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15 County Region with 730 Volunteer Disaster Responders
Developed and deployed regional Disaster Assessment and Shelter Teams for larger regional incidents
Working with local Emergency Management and other agencies for collaborative Functional Needs and Access planning
Lead agency for Recovery Case Management for large scale flood incident
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Heart of Carolina Region
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16 Counties Population 1, 816,522 1,412 volunteers; 623 Disaster Responders; 7 paid staff Regional Leadership Teams: Mass Care, Logistics,
Government Liaison, Staffing, Planning/Situational Awareness, Disaster Health, Disaster Mental Health and Client Services
Designing Durable Medical Goods Trailer for FNSS regional response
Community Disaster Preparedness/Resilience Program Leadership members on Divisional Leadership Teams
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Triangle Region
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20 counties & 2.7 million population As February responded to 578 fire incidents
– assisted 725 families with a $469,135 in direct assistance
Disaster Preparedness & Community Resilience Program and implementing a pilot neighborhood disaster education project.
Human Resources: 9 staff, 1,800 volunteers/ 640 are Disaster Responders
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Eastern North Carolina Region
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33 Counties, from Columbus to Currituck, divided into two areas, North and South, with three territories in each
Continuing to work on Hurricane Irene Long Term Recovery
Regional Disaster Operation Center in Goldsboro
Recruiting for, and building a regional response team
Regional Contacts
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Division Contacts
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Name Email Phone
Joe Becker Division Vice President joe.becker@redcross.org 704-943-6917
Scott Graham Division Disaster Executive
scott.graham@redcross.org 646-210-9327
Greg MackDivision Disaster State Relations Director
greg.mack@redcross.org 919-384-5936
Sara Hicks-WestDivision Disaster Director sara.hicks@redcross.org 404-617-4280
Questions?
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American Red Cross Disaster Community Resilience
ModelDisaster Community Resilience
ModelJoselito Garcia Ruiz, MBA,CDPM
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Financial Disaster Costs
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Disaster Resiliency in Communities: Concept and Definitions
• Hazard vs. Risk • Disaster• Financial Implications of Disaster • Vulnerability & Social
Vulnerability• Rural, Suburban & Urban Poverty • Community Resilience• Sustainable Community
Development• Disaster Mitigation
• Preparedness Response Recovery• Cultural sensitive and awareness
Vulnerability
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• Community Vulnerability- Wisner, et al (2004), “defined vulnerability broadly in relation to natural hazards as the characteristics of a person or group and their situation that influence their capacity to anticipate, cope with, resist and recover from the impact of a natural hazard (an extreme natural event or process)”.
• Social Vulnerability- Cutter, (1996). “Social vulnerability is partially the product of social inequalities—those social factors that influence or shape the susceptibility of various groups to harm and that also govern their ability to respond”.
PovertyCondition in which people's basic needs for food, clothing, and shelter are not being met. Poverty is generally of two types: 1. Absolute poverty is synonymous with destitution and occurs when
people cannot obtain adequate resources (measured in terms of calories or nutrition) to support a minimum level of physical health. Absolute poverty means about the same everywhere, and can be eradicated as demonstrated by some countries.
2. Relative poverty occurs when people do not enjoy a certain minimum level of living standards as determined by a government (and enjoyed by the bulk of the population) that vary from country to country, sometimes within the same country. Relative poverty occurs everywhere, is said to be increasing, and may never be eradicated.
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Fundamentals Questions in Project Design
• What are the problems? • Who is implicated?• What should we do? What we can do?• What do we want to achieve? How?• What are the characteristics of a safe and
resilient community?• How do we get there?• What are the key indicators of a successful
community disaster education program?
Disaster Community Resiliency
Increase Capacity
Reduce Vulnerability
Project Planning Approach
Who Should Participate? (Partner Analysis)
• Determine person/s or group/s interested in the project.
• Classify in terms of influence• Classify in terms of importance • Classify in terms of capacity
Community Resiliency
Government
•Local•State & Federal
NGO•CBO•Faith Group
Private sector
•Local Business•Corporations
Community Intervention Model (18 to 24 months)
Identification•Risk•High vulnerability
Analysis•Partners•Community
Field Assessments•From Partners
•VCA
Disaster Preparedness & Community Resilience
Whole Community
Individual
Plan Interventions Based on Age Groups
Community Adults
Teens
Elderly
Children
Assessment of Dynamics & Interventions
Education &
Disaster Resilience
Health
Emotional & Spiritual
Economic
Desired Preparedness Behaviors
Children• Know when to dial 9-1-1• Know neighbors • Identify a safe room• Identify 2 exits from home• Stop—Drop—Roll
Teens• Kitchen fire safety• Test smoke detectors• Meeting place• Critical Phone Numbers• First Aid • Red Cross Preparedness Apps
Adults• Home/Electrical Fire Safety• Preparedness/First-Aid Kits• Documentation Storage• Critical Contact Information• Family Notification Plan
Elderly• Arrange for family to check in• Share documents with family• Compile list of medications• Compile list of physicians• Critical Contact Information
Intervention Workshops
Topic Maximum Time Allotment
Passport to Disaster Resilience and Base Line Assessment 3 Hours
Season & Climate Change Concepts - Calendar of events 1.5 Hours
Introduction to Disasters – The cascade Effect 2 Hours
Disaster Risk Reduction 1.5 Hours
Individual & Family Preparedness 1.5 Hours
Community First Aid 2 Hours
Workshops Based on Community Assessment & Interest
Fire Safety 2 Hours
Crime Prevention 2 Hours
Public Health 1.5 Hours
Community Disaster Drill 5 Hours
Community Resilience Workshops- Given at monthly/bi-monthly intervals
Community Partner Involvement
•Modify Vulnerability Capacity Assessment•Community Disaster Education
American Red Cross
•Tutoring & after School program•Adult Education
Dept. of Education
•Community Emergency Response Team•Fire Prevention
Emergency Management & Fire Department
Questions?
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