DISASTER-PROOF YOUR BUSINESS

It’s Easier and

Less Expensive

Than You Think

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Chris BoyleMyITprosChief Executive Officerchris@myitpros.com

Jeff WheelerStorageCraftSoftware Manufacture Representativejeff.wheeler@storagecraft.com

Bill McCharen

MyITpros

Chief Operating Officer

bill@myitpros.com

Lori MankinMyITprosMarketing Assistantlori@myitpros.com

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Who is MyITpros?

Questions We Will Answer

1. What is Business Continuity?

2. What is Disaster Recovery?

3. What is the difference?

Questions We Will Answer

4. What are the most common business disruptions?

5. What are your downtime costs?

6. What are the 5 essential steps to Disaster Recovery planning?

What are Business Continuity and Disaster Recovery?

Business Continuity

Disaster Recovery

What are the most common causes of business disruptions?

Supply Chain Resilience Study

•Zurich Financial Services Group

•Business Continuity Institute

•2011 survey of 559 companies in 14 countries

Common Supply Chain Disruptions

51% - Adverse weather

41% - IT or telecom outage

21% - Transport network disruption

21% - Earthquake or tsunami

13% -Loss of talent/skills

Common Causes Of Data Disasters

Software Failure 18%

Human Error22%

Hardware Failure43%

Natural Disaster5%

Security Breach/Theft12%

Aging Servers

Water Damage

Human Error

Bad Guys

Sobering Facts…Muahahaha

Up to 40% of businesses affected by a natural or human-caused disaster never reopen.

Source: Insurance Information Institute

90% of businesses who experience 1 week of downtime go out of business within 6 months.

50% of those file bankruptcy immediately.

Source: National Archives & Records Administration

20% of small to medium businesses will experience data loss within 5 years.

70% of all business people have already experienced some sort of technology disaster.

Source: National Archives & Records Administration

70% of small businesses in the U.S. experienced a data loss in 2009, which resulted in an average loss of $4,700.

Source: 2009 U.S. Small Business Overview Study:

Questions so far?Be the first to tweet @myitpros and win a prize

What are the costs of downtime?Business owner or manager volunteer

What is your RPO?(Recover Point Objective)

How much data are you willing to re-

enter between backups?

a) 1 hour

b) 2 hours

c) half a day

d) 1 day

What is your RTO?(Recover Time Objective)

How long can your business tolerate being down?

a) 1 hourb) 2 hoursc) half a day

d) 1 daye) 2 daysf) More

What is involved in rebuilding a PC or a server?

Do you have the following for the engineer?

1. software license codes

2. CED8-3571-B676-4961

What is involved in rebuilding a PC or a server?

Step 1: Reload Windows-What version were you on?

Step 2: Reload Programs and Updates-What QuickBooks update were you on?

What is involved in rebuilding a PC or a server?

Step 3: Recover Data

-Did your data get backed up correctly?- If yes, how recent?

-How much data are you going to have to re-enter?

-Where do you start?

How much are you willing to spend to restore everything?

Rebuilding Your Server

$125.00 an hourEstimate 2 days

$125.00 x 16 Hours = $2,000.00

Employees Lost Labor

Recruiting expenses, basic salary, employment taxes, benefits, space and other equipment.

10 employees at $20 per hour for 2 days.

$20 x 10 x 16 Hours = $3,200

Miscellaneous Issues

Upset customers, lost orders, double billing, disorganized office and work flow.

Types of Disaster Recovery

File/Folder

Backup

Image/System Backup

File Folder Disadvantages

The system must be rebuilt in the event of a system failure.

Example: Tape

Image Based Advantages

The entire volume can be backed up, including OS, settings, applications and data.

Happy Wife Happy Life

Demo

Questions so far?

5 Essential Steps To Get Your Plan Going

Step 1: Determine Who Is In Charge of Developing the Plan

Step 2:Perform Risk Assessment

a) Brainstorm Potential Disruptions

b) Plan For Each Disruption

c) Prioritize By Likelihood

Step 3:Identify Critical Business Systems/Processes Affected

a) Financial

b) Operational

c) Client support

d) Company Data

e) Phones/Internet

f) Hardware/Software

Step 4:Develop AStrategy

a) Preventative Measures

b) Determine RPO

c) Determine RTO

d) Contingency Plans

e) Recovery

Step 5: Document And Test The Plan

Resources You Can Use Now

Contactlori@myitpros.com

Sign up for our BCDR planning webinar training.

Includes:

1. Business resumption planning workshop

2. Customized BC Plan Template and instructions for DIY completion

Thank You To OurSponsors

Questions?