#discovery Hostage Incident

Using Social Media for Intelligence Gathering and Crowd Sourcing

Background

MCFRS is a Combination Department with 1000 Career fire fighters

and400 –

1200 volunteers serving out of 34 fire and rescue stations protectingapproximately 495.5 square miles and close to One Million people.

Montgomery County borders Washington, DC to the North and West. TheCounty has Urban, Suburban, and Rural areas.

Minutes after a gunmantook hostages at theDiscovery building,Twitter had the story,provided informationand video/photos

My Role From a coffee shop in McLean, VA

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Monitor Twitter “Chatter”

re incident•

Look for pertinent information/intelligence

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Monitor media output•

Photos/Video

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All info relayed to Asst. Chief in ICP

Media encampment growing near #discovery, more truckspulling in, crews hiking into area. #dtsshttp://plixi.com/p/42715606

Correct Misinformation

Intel

•Manifesto Tweeted out•Found his My Space Page•IC had none of this info

iReporters

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