TOPIC: DISPUTES AND ITS CATEGORIES

PRESENTER: MARIA IQBAL ALEEM

ROLL NO: 30

PRESENTED TO: SIR ABDUL KHALIQUE

WHAT IS DISPUTE?

It means to argue, debate or quarrel about something.

They arise as a result of some linguistic misunderstanding.

Language is the instrument with which the disagreement is normally expressed.

Categories Of Disputes

Obviously Genuine

Merely verbal

Apparently verbal but really

Genuine

Obviously Genuine Dispute

In this type of dispute the

parties unambiguously

disagree either in belief or attitude.

Example:

If Maha’s favorite subject is management and Hira’s is Logic. “ It is a dispute of thoughts”

So this type of dispute can be not be resolved.

Merely Verbal Dispute

Merely verbal disputes arise when a key term is ambiguous. or when a phrase or word that is central in the dispute has different senses that may be equally legitimate but that ought not to be confused.

Example:

Martha says: She has bought a new car

McDuffie says: The car Martha has bought is not new

The word "new" has two different meanings:

(1) recently purchased (2) this year's model. While

Martha is using the term in sense (1)McDuffie is using it in sense (2).

Apparently Verbal but Really Genuine Dispute

Apparently verbal but really genuine disputes are verbal only on the surface. The parties involved may indeed misunderstand one another’s use of terms, but their quarrel goes beyond this misunderstanding. Disputes of this third kind are sometimes also called “Criterial" or "conceptual."

Example:

SAM: Don’t ask your professor about it. You should use your own judgment.

SUSAN: I will use my own judgment, and in my judgment, I should ask my professor.

In this example the word ‘judgment’ is used in two different meanings.

Sam is using the word judgment in the sense of matter in discussion whereas Susan is using it in the sense of asking the professor not .

DISPUTES IN BUSINESSWORLD

BUSINESS DISPUTES Disputes involving small businesses can

include:

• supply of goods• provision of services• dissolution of a partnership or business• work and labor done• sale of land• negligence in performance of duties• retail rental and tenancy disputes.

Manager ‘A’:

IT IS EXPECTED THAT OUR SALES MIGHT INCRESE AS PARTICIPATIVE STYLE OF

WORKING IS IN APPLICATION

Manager ‘B’: NO, OUR SALES MIGHT DECREASE AS

PARTICIPATIVE STYLE WOULD RISK FLAWS IN DECISION MAKING.

This dispute is due to the difference in mind set

OBVIOUSLY GENIUNE

Manager X: Business continues to be good because of newly introduce products. Our sales this year are 7.8% percent higher then they were at this time last year.

Manager Z: No, our business is not so good now. Our profits so far this year are 8.3% lower than they were last year at this time.

Merely Verbal Dispute

Employee A: The general manager does not deserve the award of best performance as , (apart from other factors) he is not vigilant, he does not care about employees’ basic needs.

Employee B: The general manager deserves the best performance award as he is extremely vigilant , he cautiously keep an eye on all needed information about the company’s products and then work on it.

APPARENTLY VERBAL BUT REALLY GENUINE

CONCLUSION

Remember that most people are successful in business because they can negotiate.

Remember there may be a lot at stake, since you could end up in court if you cannot resolve the matter between yourselves.

Many disputes can be resolved through communication and

negotiation, which can help to reduce costs, delays and legal action