.|The Trusted Channel Centric Marketplace

Domain NameTransfers &

Domain Delegation

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What is a domain name transfer?“A domain name transfer is the process of changing the designated registrar of a domain name – Wikipedia”

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What is a registrar?

“Domain registration information is maintained by the domain name registries, which contract with domain registrars to provide registration services to the public – Wikipedia”

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Step 1 to move a domain

Verify that the domain name is owned by a customer:1. You can do this by checking it via

http://whois.de/ 2. Check the current admin e-mail

address.3. Ask the customer if he knows and

has access to this email address.4. If not: STOP!!! There is no way to

move the domain. Give up. Don’t even think about it. Don’t even think about thinking about it.

5. If yes: PROCEED carefully

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Step 2 to move a domain

The customer must now verify that the domain name is eligible for transfer. To make sure the domain name can be transferred, the customer must log in to their current registrar and check the following:• The initial registration of the

domain name was at least 60 days ago

• The domain has been with the current registrar for at least 60 days.

• The domain name is not on hold with the current registrar

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Step 3 to move a domain

The customer must prepare the domain for transfer:• Disable Whois privacy protection

tool or Private Registration for the domain.

• Unlock the domain – remove the registrar lock that may have set for added security.

• Obtain the EPP code (transfer authorization code) from the current registrar.

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Step 4 to move a domain

Start the transfer via the LuxCloud Control Panel

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Login to the classic LuxCloud CP

cp.luxcloud.net

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Click on billing

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Search for the account you want to

add a domain to

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Click on the account

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Click on Add New Order

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Click on the search icon

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Select Domain Registration with the

correct TLD

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Click on the search icon for the

subscription period

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Select 1 year

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Click on Next

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Fill in the requested domain name

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Select transfer service and fill in the

transfer key

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Click on Place Order

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Step 4 to move your domainCheck your email for the verification request.The email will be sent to the Administrative contact on your domain’s WHOIS. This may take a few hours to arrive (and please be sure check the spam folders just in case). If you have not received this within a few hours of your initial request, please contact support for assistance.

.|The Trusted Channel Centric Marketplace

Too much hassle? Scared?

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Delegate the DNS of the domainTo begin using our services without domain transfer, you must delegate (assign) the domain name to our servers.

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What is DNS delegation?

Essentially it is saying "I am passing on authority for this domain to another collection of name servers, go ask them for the details."

For example, "com" is a domain that delegates all (or perhaps almost all) of its subdomains to other name servers. When a request is received at a "com" name server for "google.com", the "com" name server responds with NS records pointing to Google's name servers.

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How to delegate a DNS?

The customer should contact the current domain registrar and ask them how to delegate the DNS of the customers domain to LuxCloud’s name servers:ns1.luxcloud.netns2.luxcloud.net

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For more information

http://www.luxcloud.com