Don’t stop me now…..Volunteer Management South Lakes

Step 1: Support of the General Manager is crucial

• Volunteering priority in Property Business Plan ‘ the development of volunteering across the property’

• Foresight to create Volunteer development Manager role

• Role put in senior position on the Property Leadership team

Step 2 : Where do we want to be in 2020?

Think Big!As part of the exemplar project asked for 3 key objectives:One property people team

Volunteers involved in every part of ourwork, practical, planning & management

Volunteers key part of and helping shapeour strategy

Step 2b: Creation of Volunteer Development plan

Gives clear vision for getting to 2020Everyone knows what were working towards & are part of itAllows easier planning of roles & projectsAble to plan resources, seek funding

Step 3:One South Lakes

Consistent property processes & systems essential; Recruitment, induction etc

A need for development & support for staff & volunteersCreation of Volunteer Leadership team (volunteers) consistent strategy, training & Development, communications & support

Step 4: Involve Staff

A feeling of being involved & not told

Pride in development of roles & volunteers

They know what’s happening

Problems & Concerns are dealt with

Try to involve everyone – can be a challenge

Step 5: Involve Volunteers

Feel part of the property

Feeling of ownership

Bring extra enthusiasm & passion

They have the time to develop roles & projects

Gives them renewed freshness in their volunteering

You’ll be amazed what they’ll offer to do!

Were having a good time!