Dymstifying Digital Marketing for Small Businesses.

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LEO Westmeath – Digital Trading Voucher TheoryThursday 2nd June 2016

Demystify the World of Digital Marketing -

What is it and How do I Use it.

Follow @marickab @galwaymarketing @altocloud

Outline

Demeisfying..

1. Digital Marketing – what is it?

2. Google Organic Vs Google PPC.

3. Facebook. Twitter, Pinterest, LinkedIn etc – What is the difference and what do I use?

4. Do I need a website?

5. Monitor, Measure and Convert.

1.DIGITAL MARKETINGWhat is it and how should

I use it?

What is Digital Marketing

In simplistic terms, digital marketing is the promotion of products or brands via one or

more forms of electronic media.

2.GOOGLE ORGANIC Vs

GOOGLE PPCWhat’s the difference and

what should I use?

Google Organic Vs Google PPC

Google Pay Per Click Ads (PPC) – Google Adwords

Google ‘Organic Listings’ – Listings you do not pay for.

Google Organic Vs Google PPC

Google Organic• Free• Trusted.• Loves fresh, relevent and quality

content.• Your company can show up via

company website, social media, news etc – make sure YOU own the space.

• Extremely competitive.• Involves more work than you

thinki.e. S.E.O – Search EngineOptimisation.

Google PPC• Increases visibility on search

engines.• Allows you to be seen when

you may not be ranking high ‘organically’’.

• Extremely targeted advertising.• Reaching potential customers at

the latter end of the buying cycle.

• Do not fall behind your competitors.

• Can be useful when you have littleor no online visibility.

Do you have your business listed

with Google Business?

Go to www.Google.ie/business and do it now if not!

3.FACEBOOK, TWITTER,

PINTEREST, LINKEDIN

So much to choose from where do I start?

Socialreach is the new

word-of-mouth

referralengine

Online Marketing in Galway

Which Social Media Platform do I

choose?• No need to be a jack of all trades and master of none.• Experiment and study what works best for

your company.• Look at companies/competitors in your industry doing

it well and learn from what works well.• Look at engagement levels, comments and see

what posts/pictures etc are working well.• Think about where your target market are e.g. B2C

Retaili.e. Facebook, Instagram, B2B i.e. Twitter, LinkedIn etc.

Facebook

Pros• Over 60% of the Irish

population are on it. (Source: Facebook, 2014)

• The platform can suit many B2C companies, huge success stories in Galway include; Pat Divilly Fitness, The Dough Bros, and Goodness Cakes.

• Extremely targeted options available if you use Facebook advertsing.

• Great for visual type busineses– where you can show of your product or service.

Cons• News feed algorithm – less

and less are seeing your newsfeed updates unless they are sponsored.

• Not suited to every company.• Needs to be maintained to be

successful.

Twitter

Pros• Lots local and topical

communities to engage withi.e. #irishbizparty #GalwayHour

• Measure campaign successes with # or engagement.

• Great for customer service.

Cons• 140 characters to

communicate with isn’t always enough.

• Needs consistent maintenance.

Pinterest

Pros• Large female audience,

beneficial if this is part of your target market.

• Image based network, again great if you have products or services that suit this.

• Great for displaying mood boards, ideas etc to get conversations started.

Cons• Relatively limited

audience i.e. females.• Irish adoption is slower

than the US market (keep this in mind when reading all the positive stats).

YouTube

Pros Cons• 2nd largest search engine

•in the world.

• Videos on a website result in users spending a longer time on the site and more engagement. (source: eMarketing Consultant 2013).

• Visually get your messageacross quickly.

Higher productioninvolved.

• More equipment and skills needed to make a quality video.

LinkedIn

Pros• Large professional community.• Targeting advertising to the

large professional community.• Millions of closed or open

groups with very specific interests to engage and network with.

• Create your own ‘personal brand’

• Use a a platform for publishingwith ‘LinkedIn Pulse’.

Cons• Closed community –

communication is unique to thise on LinkedIn.

• Need to be a 1st connection or have a premium subscription to communicate direct.

• Can be more suited to B2B business.

amplifies the effectiveness of offline marketing.It doesn’t replaceit.

“ Social

media

Tweet This!#OMiG

4. WEBSITE

Do I Need One?

Have you got a website?

WebsiteFacebook

Twitter

Traditional Advertsing

Shop Floor YouTube

Pinterest

Email Marketing

PPC

Don’t put all your Social Media Eggs

in One Basket… Things Change..

5. Monitor, Measure andConvert

Test, Test, Test

Cost of Customer Acquisition

Monitor and Measure• Social Media marketing can be made

extremely transparent.

• Monitoring and measuring the success of your campaigns, will allow you to make decisions about the tools and platforms that work well for your digital strategy.

• Find out and monitor Cost per Acquisition.

• Think; Google Analytics, Conversion Tracking,and Social Media Measurement tools such as;Hootsuite; Tweetreach, Klout, Social Mention and more.

Summary1. Digital Marketing is part of the overall

marketing process.2. Both Google Organic and Google PPC serve a

purpose, understand the difference and choose what suits your business. In many cases BOTH will.

3. Study your competitors and companies in similar industries for inspiration on your social media. Test and research what Social Media works best for your Marketing strategy

4. Do not put all your eggs in one basket, create a centralonline base with your website.

5. Monitor, Measure, Measure and Measure!!

Times have changed…

Reading

Check out the following links• eMarketer- http://www.emarketer.com/

Hubspot- http://www.hubspot.com/

• B2BMarketing - http://www.b2bmarketing.net/• Google Adwords Exam (Google Partners) -

http://www.google.ie/partners/• Advertise on Facebook -

https://www.facebook.com/advertising

Follow @marickab @galwaymarketing @altocloud