E-Commerce

Presented by

Doni Boje

RMBA/10-20

Contents:-

• Introduction

• Scope

• E-commerce technologies

• Categories

Introduction:-• Definition:-

Technology-enabled transactions and technology-mediated exchanges of digitized information between parties (individuals or organizations) as well as the electronically based intra-organizational or inter-organizational activities that facilitate such exchanges.

Scope:-Exchange of digitized informationTechnology-enabled transactionsTechnology-mediated relationshipsIntra- & inter-organizational activities

Technologies:-• Internet

• Web-browser

• Website

• E-commerce server software

• Web content management tools

Categories:- Business originating from . . .

Business Consumers

Consumers B2B B2B C2B C2B

B2C B2C P2P P2P

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• 1. Business-to-Consumer(B2C)

Business to Consumer commerce, according to Patton “applies to any business or organization that sells its products or services to consumers over the Internet for their own use.

In other words, it provides a direct sale between the supplier and in the individual consumer.

• 2. Business-to-Business (B2B)

Business-to-Business involves online transactions between businesses.

E.g., Milpro.com, Milacron Inc.’s website for selling cutting tools, grinding wheels, etc. to more than 100,000 small machining businesses.

• 3. Consumer-to-Consumer or Peer-to-Peer (C2C/P2P)

C2C/P2P is defined as exchanges between/among consumers. These exchanges can involve a third-party involvement, which can facilitate and provide the infrastructure, place and governance for the transactions/exchanges. E.g., of this is the online market place, eBay.com. Here consumers can bid for and sell items of any description, for any price.

• 4. Consumer-to-Business (C2B)

• Consumer-to-Business is when consumers present themselves as a buyer group. Examples of this include CTB and SpeakOut.com. These sites provide consumers with market strategies and businesses also use them to gain insight into consumer wants.

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